SysAid

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Ratings & Reviews

Overall Rating

4.59 / 5 (497)

4.39 / 5 (192)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 26, 2020

March 19, 2020

Pros/Cons

  • Pros

  • easy to implement, easy to build your own knowledge base repository. Support is quick to respond.

  • What I really enjoy about Samanage the most is the efficiency of the software. It is very user friendly as well!

  • Cons

  • The agent for inventory management had some weird numbering issues, but other than that, i have nothing bad to say about the software.

  • The product look, is a bit out-dated, doesn't really display well on our high-res monitors, but other than that I haven't found any cons as of right now.

  • Pros

  • Superior, Best, easy to use, the better, like no other

  • Easy of use, the documentation ton implement the software are really well detailled , great support from the team when you got a small problem.

  • Cons

  • A little confusion when setting up modules, but the support via Chat, trouble tickets and FAQ makes it bearable for roll-out and 1st time users

  • The only issues I would say crop up sometimes is support. On the occasion that I run into an issue, I have had trouble getting the support I need.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

21 Recommendations

21 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots