Seraf
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Most Helpful Reviews for Seraf
2 Reviews
Kevin
Airlines/Aviation, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
A solution for me, my team , and the whole company
Its been great using this tool and seeing others in my team benefit from its capabilities. Friendly and helpful team over at Seraf ready to deliver custom made solutions.
PROSAs a VP, the standout feature of Seraf for me is its ability of bringing all our essential tools into one spot. This has been a huge time-saver for us in sales, letting us put more energy into connecting with clients and chasing leads, instead of getting bogged down by jumping from one app to another. It's made our day-to-day operations smoother and more focused on driving sales forward.
CONSNone, I wish I had something like this much sooner
Mike
Computer Software, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Seraf Review, Customer Service Org
Seraf greatly enhances usability for all our customer service teams. Navigating through the platform is straightforward, and the layout is very intuitive. This allows our team to access information quickly and efficiently. Before Seraf, it could take us hours or even days to search through different systems to find the information we need, but now it only takes a minute to find all the answers we’re looking for. As a result, our customer service reps are more efficient at managing customer inquiries and resolving any issues in seconds. Every aspect of our customer service workflow is integrated within the platform, enabling us to deliver exceptional support well beyond our prior workflow.
CONSAny issue I had was addressed and corrected by the Seraf delivery team