We used a hard drive duplicator before implementing SmartDeploy. SmartDeploy has made our process for computer preparation much easier and faster. We utilize the software on a regular basis for new computers and also to prepare existing computers for the upcoming academic year. Support staff have been very helpful and I don't know if I could ask for anything more. Thank you for producing a remarkable piece of software.

Ease of use and functionality. SmartDeploy makes it very easy to deploy a golden image onto virtually any PC with its use of driver packs.

Nothing. The software has been very functional in our environment.

I've had the pleasure of using SmartDeploy for about 1 year now, and I don't regret a minute of it. The software is easy to use and setup, customer service is prompt and helpful, and the new features they add make it better each day. SmartDeploy is the best option for imaging that I've found.

SmartDeploy is easy to use and simple to manage.

Lack of reporting features...which they are starting to add.

The support team is very responsive and helpful. Also, their Knowledgebase is laid out very clearly and logically. Each support article in a process leads to the next step and so forth. Their licensing site makes it easy to reclaim unused licenses and generate a report.

SmartDeploy can be used to easily and quickly image multiple PCs onsite. It's possible to customize deployment by adding applications or features at time of install. A group of hardware models can be imaged from the same flash drive as long as the correct platform packs are downloaded.

The use of the SmartDeploy flash drives requires our team to be onsite using our LAN connections to domain controllers. Also if we update the image which is done quarterly, all flash drives at our various sites much be reimaged.

I have nothing but praise for SmartDeploy. We maintain 600 PCs and keeping all of the many separate images we used to maintain up to date was an endless process of frustration. Our old process required that each manufacturer have its own image and we had a collection of legacy computers and images to maintain. Now we keep two images up to date, download the appropriate drivers for any new computers we purchase and we are ready to deploy. SmartDeploy also created a new driver pack for a legacy computer that needed to run an old OS for us and saved me endless headaches.

SmartDeploy made our imaging and deployment of PCs so easy. I still get nightmares about our previous system, but SmartDeploy has made updating our image and deploying it to computers very straightforward and the best of all uncomplicated.

The capture process is a little slow, but honestly that is it. I still get images updated and captured easily.

I started using Smartdeploy 2 years ago (2016) and they have made many valuable enhancements since then. I manage a fleet of about 250 laptops with many makes and models in the mix. Having Smartdeploy has allowed me to push the imaging process out to the end user saving time and money in shipping costs.

-Easy to use -Great Customer Support -Flexibility -Standardization -Platform Packs

-Creating platform packs for custom systems is a little complicated -The cost, although being able to reclaim licenses from decommissioned PC's is a plus