Spiceworks

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Ratings & Reviews

Overall Rating

4.36 / 5 (474)

4.76 / 5 (253)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Reviewed

May 12, 2020

May 28, 2020

Pros/Cons

  • Pros

  • This is a great helpdesk product for free! I tried other free solutions but none were as complete as this. I highly recommend to all those on a budget

  • Love this company and all of their products. This suite provides everything needed for successfully managing helpdesk at little to no cost.

  • Cons

  • There isn't a lot of features, and while the plug-ins work very well and there are many of them, there aren't any being made recently.

  • It was a little difficult to navigate through the program but once you get used to it you will be fine.

  • Pros

  • Price and Super easy setup of computers. I wanted something that worked and was low cost. Splashtop fit the bill, It was easy to setup and use.

  • I love that it's straight forward, easy, simple, no more, no less. I love that the price is very competitive.

  • Cons

  • Permissions for sharing computers was a little confusing to set up but support was very helpful.

  • I suppose the mobile app could be easier to use, but it works well enough.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots