5
4
3
2
1
Ease-of-use
4.3
Customer Support
4.2
Value for money
4.6
Functionality
4.2
"I love the ease of the ticketing system and the professionalism of the emails that come out from it. I have used some other IT help desk platforms but this one works really well."
"I love Spiceworks so much and very satisfied with it, especially how we can be proactive by using widgets like drive space on machines and get alerts to proactively resolve issues."
"I love that it's not just free but a fantastic help to most IT infrastructures. Being able to run reports for managing offices is invaluable."
"Unfortunately, as we transition to the cloud from on site servers for my local users, many of the features are lost and we had to look at all of our options."
"What I dislike about the software it crashes most of them based on feedback from Adminstrator. And as End-user, the URL is not available for use."
"Limited features and functionalities base on feedback from the Administrator."
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