Splashtop Business Access Software

Splashtop Business Access Software

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About Splashtop Business Access

Splashtop Business Access is a remote access solution designed to help IT helpdesk and service providers resolve queries using file sharing and screen mirroring capabilities. It enables administrators to connect with remote desktops using installed software applications or automatically generating session codes to control devices. Administrators can utilize the chat functionality to communicate with remote desktop users during or outside the session time. With the screen recording module, employees can capture, store and access recordings from within the dashboard. Additionally, Splashtop Business Access allows supervisors to predefine roles and restrict access rights to specific team members. Splashtop Business Access comes with an application programming in...

Splashtop Business Access Pricing

$5.00 per month for BUSINESS ACCESS SOLO (billed annually at $60/year) $8.25 per user per month for BUSINESS ACCESS PRO (billed annually at $99/user/year)

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

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Splashtop Business Access autotask integration

Splashtop Business Access User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 395 reviews

Anonymous

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Simple Setup, Easy to Use

User Profile

Daniel

Verified reviewer

Company size: 2-10 employees

Industry: Consumer Electronics

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2020

The best remote access software

Every employee is working from home. The software is fast, transparent and seemless.

Pros

I have used quite a few solutions to remote access software. Most are very complex and difficult to use. VPN was almost impossible for the users to use. Splash top was a breath of fresh air. I chose it because of the reviews it had. I downloaded the trial and installed it on the desktop server in minutes. That process was seamless. Then I had each user integrate the access from their remotes. Not a single user had any connection issues. We are now all working from home as if we were in the office. This software is excellent. We are accessing from laptops, iPhones, androids, iMacs and notebooks. No issues!

Cons

I have no reservations at all. This software is by far, the best remote access software I have ever seen.

Reasons for choosing Splashtop Business Access

The tests I ran were very successful. There were no connectivity issues and the product operational speed was phenomenal.

Reasons for switching to Splashtop Business Access

Teamviewer was very difficult for my users to implement at home.

Response from Splashtop

Hi Daniel, Thanks a lot for the amazing scores and the review. I am Antonia from Splashtop Customer Success team. We are proud to be contributing to your business continuity and hope to have you as our customer for many years to come.

Replied September 2020

Kelly

Company size: 1 employee

Industry: Insurance

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Easy Connections

Been using it for two years and have never had an issue connecting or setting up.

Pros

Super easy to install and deploy. Doesnt take long to setup and get remoted into a clients software.

Cons

Cant deploy more than one Splashtop account on a computer.

Reasons for switching to Splashtop Business Access

Easier setup for the client. I can send a link and its connected in less than 5 minutes.

Linda

Company size: 2-10 employees

Industry: Accounting

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

November 2020

Excellent Way to Access Your Computer Remotely

Splashtop gives me the freedom to work remotely. The platform makes you feel like you're sitting at the computer you're accessing remotely. I love it!

Pros

I am very grateful that one of my clients introduced me to Splashtop. The platform allowed me to access his computer remotely and it worked very well. I had been using another platform for my own computers in my office. When that platform stopped providing free access, I started researching other platforms. Many had ridiculously high prices that were too high for my little business. I was pleasantly surprised at the price when I researched Splashtop. Thanks to them, I now have all the accessibility I need at a reasonable price.

Cons

At first I couldn't find out how to log someone out if they had forgotten to log off when they were done. After some searching and clicking around, I found the disconnect option. It would be nice if that was a little easier to find. Other than that, I have no other complaints.

Reasons for choosing Splashtop Business Access

The pricing for Splashtop was reasonable and affordable for my small business needs.

Reasons for switching to Splashtop Business Access

TeamViewer no longer offered to the free option to me. Their pricing was not affordable for my small business.

Michi

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

May 2022

Alternative to Team Viewer

Working remotely in this new climate we live in is crucial. Finding a solution that works well and is priced right for a small business is important. This has allowed me to easily help take care of things while not having to physically be present to accomplish them. I love the clean interface and just how easy it was to roll out and begin using without the need to look up or get instructed on how to use the product.

Pros

The deployment of this software to set up remote computers was a breeze! a link is provided making installation on remote computers something that even the most novice computer user is able to do. This was helpful considering I was not at the location and needed the assistance of someone who is not "tech-savvy".

Cons

So far I don't have any negative or cons to say.

Reasons for choosing Splashtop Business Access

Recommendations by other users as well as more cost-effective

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