Every employee is working from home. The software is fast, transparent and seemless.

I have used quite a few solutions to remote access software. Most are very complex and difficult to use. VPN was almost impossible for the users to use. Splash top was a breath of fresh air. I chose it because of the reviews it had. I downloaded the trial and installed it on the desktop server in minutes. That process was seamless. Then I had each user integrate the access from their remotes. Not a single user had any connection issues. We are now all working from home as if we were in the office. This software is excellent. We are accessing from laptops, iPhones, androids, iMacs and notebooks. No issues!

I have no reservations at all. This software is by far, the best remote access software I have ever seen.

Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.

Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them

Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.

Great features and tools. Can manage a lot through RMM.

Issues with RMM not functioning properly.

Always worked, easy, and great if you have an endless IT budget.

It's pretty easy to set up, has all the features you would need to be able to remote on someone's machine without hassle and do what needs be done.

The cost of what this product actually does is highly inflated. Should be at least half the cost of what it is now.

I have been using Splashtop for years now and I can honestly say it has been amazing! It’s so easy to use and allows you to remotely connect to and control any computer, without any hassle. The remote access and control is very reliable, fast, and secure, and it's so great to be able to access any file or program while away from your computer. It has great tools, such as file transfer and remote printing, and really makes distance unnecessary. It’s reliable and one of the best remote access tools I’ve ever used. Highly recommend Splashtop!

I liked that Splashtop is a secure, reliable, and easy-to-use remote access solution. It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer. The ability to access and manage multiple computers remotely is especially impressive.

I liked least about Splashtop is the lack of certain advanced features, such as the ability to access computers from different operating systems or remote power on and off capabilities. Additionally, I find that the support provided for customer concerns is often slow and inadequate.

I get to literally work from home! and I can prepare items for transfer to devices that I don't physically have access to like documents to the big copier/printer etc.

Splashtop is very critical to my success working remotely from home. Without Splashtop, I would have to commute to the building more than once a week. It is very user-friendly.

I recently experienced difficulty connecting with Splashtop using a laptop computer. I don't know if it was settings on the computer or just bad wifi. I was able to do the work using my phone so all was not lost and this is another of the features that is most handy... access using mobile devices, particularly cell phones.

Splashtop was easy to install, set up and integrate. It's ease of use make my life so much better and it allows me to log in from anywhere to keep the corporate books from wherever I am.

I love that I can manage the corporate non-profit finance and admin from anywhere. It's ease of use and integrations are top-notch. I can copy from my screen and paste into the remote computer. I can screenshot the remote computer or my computer. It's just incredibly easy to use.

There is nothing I don't like. It literally fits all my needs and is super easy to use.

Positive, easy to deploy and manage.

Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today.

None so far I very happy with the features and stability of this software.

I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!

Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.

I can’t think of anything I don’t like. Splashtop does everything I need it to do.

Overall Splashtop is the best solution for remote access of softwares and computers and it's very reliable

The best thing is it's feature of simple remote accessibility to the softwares with fair security and reliability

It's user interface can be better according to the modern time and certain functions can be added

Controlling machines, the fact that it supports UAC prompts, file transfer ability, all of those are reasons that this works well for our business.

To be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis.

No support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while.

I had been using another software prior to switching to Splashtop in March, it was a free version because I had only need to access my work computer from home minimally and that was only to access our accounting software, everything else I needed was in the "cloud". The free software I was using had a horrible lag and terrible visual quality and once our state got stay at home orders, I began working from home full time, the lag and poor visual quality was not an efficient way to work. I looked into upgrading the free version but couldn't verify if the lag would be fixed and the price was outrageous so I opted to look for an alternative. That is how a came across Splashtop and decided to give the trial version a whirl and I am so glad I did, I knew with a day or 2 that I would be purchasing a license.

Super easy to use, with a lot features including fast access anywhere from Windows, Mac, iOS, Android and Chromebook, HD quality, file transferring. remote print, ability to switch between multiple monitors, all for as low as $5/month ($60 per year).

I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time. Although I believe viewing multiple monitors simultaneously is a feature in the Pro version, I am using the Solo version as working from home should only be temporary but if it were more permanent then I'd probably upgrade to Pro.

We needed a replacement product for remote access of our local desktops both from our satellite office as well as in the event stay at home orders went back into effect. Other products I've used in the past for this purpose have been so slow and unresponsive that even with fast internet it was painful to try to work using remote access. Splashtop is very fast and works very well. It was also available at an incredibly reasonable price for the number of users our firm needed.

Probably the most important aspect of this software is how fast and responsive it is. Programs I've used in the past have had a lag where my curser doesn't track as quickly as my mouse movements, or text is entered more slowly than I type. Splashtop feels almost like I am working on the desktop locally rather than remotely accessing it. It also has nice features for transferring files, printing locally or remotely, locking the screen and controls of the remote desktop, and a live chat feature (although I do not really use the chat feature).

It is a bit tedious to set up the program on different computers due to all of the authentications emails, it takes a little while to familiarize oneself with the admin controls, and you need to take steps to make sure that the Splashtop Streamer app is running in the background when you try to launch the remote access, which can be confusing to explain to users that are not technologically savvy.

With Splashtop Remote Support we can effectively manage both our own PCs and servers, as well as that of our clients remotely. The switch from LogMeIn went smoothly, and we've found that the remote support sessions connect far quicker and are more reliable than LogMeIn. Overall we are very satisfied with Splashtop and glad that we've made the switch.

Easy setup Quick and stable remote connections Security features Easy to learn and administer Low bandwidth requirements Anti-malware integration

Rollout via Active Directory is a bit tricky, but doable Only the main admin user is able to create delegated admin accounts

Simple cost effective solution for day-to-day remote customer support

Simple to use and deploy, primarily use SOS client for majority of clients on an ad-hoc basis. some streamer installs on critical user systems.Like the audit trail of sessions, good for billing time to jobs.Like the ability to create a customise/signed SOS+ client App. look very professional.

I have the SOS+ 10 subscription would be nice to see other pricing tiers, say SOS+ 15, 20, 25 etcCan sometimes say poor internet connection when both have excellent internet service.Would like to see a client/customer facing web lading page that could be customise to my business and integrated into my web site

Being able to work from home or afar on travels

Ease of setup/connecting, speed while remoted, cost of product

Having only 2 computers that can access the remote

It has been good. I was searching for an alternative to TeamViewer that wasn't going to kill my one-man-company. This lets me manage the few servers I need too without having to pay a ton of cash. The file transfer works great, and the screen sharing is solid. Stays connected for DAYS.

It works way better than other screen sharing apps I have used. It just works. I also like the cost - compared to teamviewer, it is more reasonably priced and I don't have to fight bugs all the time. It works when you switch to wifi - long time teamviewer bug!

The only problem I have had (and it was short lived) was that it is easy to close the remote client accidentally. Once you realize it needs to stay running (and don't close the tray icon) - you don't have any problems. I caught this very early on.

Splashtop Business Access has worked flawlessly for me and I am very happy with the purchase.

I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I have not been disconnected or froze at all and there is no delay when using mouse/keyboard. I also like the resolution when connecting and ability to switch the remote monitors as needed.

The only (minor) thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list. It would be simpler to have a way to verify by simply sending a code to my phone asking for permission.

I'm able to work remotely with no loss of productivity and also able to provide support to other users who do not know how to solve computer issues themselves.

I was particularly impressed with the sound transfer features of the software. I selected my desired sound settings on setup of the program, rather than having to select it with each session. There was no delay or latency and the full screen function makes it appear that I am sitting at my office computer. The cost was low and the value very high, especially when compared to other similar software, some of which costs 10 times as much.

Two different software programs, a streamer and a business program, must be loaded. It would be nice to only have to load one program, but this was not that much of a hassle.

It works great. I used Teamviewer in the past and Teamviewer made you put in codes everytime you wanted to use it and weird stuff like that. Didn't seem like it was meant for long-term access to certain computers.

Splashtop is really easy to use once you get it set up. I also like that it was the "wake" feature which is a lifesaver. I use it to remotely access client's computers if I need to do something for them under their network. It's quite easy to use and I can have it setup to easily select the computer I need to log into.

Even with the wake feature, it doesn't always work (probably due to the computer not being connected to the internet etc.) but it's much better than alternatives. Really it does everything it is supposed to do so I don't have any other complaints.

My business provides remote support for photographers working with Adobe Photoshop and Adobe Photoshop Lightroom Classic. For almost a decade, we used a competitor's product that cost far more than Splashtop SOS to help our clients on Macs and PCs. The more expensive product was harder to deploy, had no technical advantages, and cost hundreds more per year. For us, switching to Splashtop SOS has improved customer satisfaction and saved my business thousands of dollars over the past five years!

I wish that there was a way to run adjust the bandwith usage to an even lower setting when working with clients who have weak internet connections. A black and white screen display mode, or a slower screen refresh rate, might be helpful for those situations when even the "Low" bandwidth usage setting is still too taxing on their feeble connections.

Excellent product for the price and reliability . Recommended this product to others.

Works well and is price friendly. I tried other solutions but was dissapointed until I found Splashtop.

I do not feel that there is anything that this product does not deliver.

One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.

Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.

The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.

It is a great product that I highly recommend

I use splashtop to remote in to my work computer when i am traveling or need to work from home. Splashtop make it really easy to select and view one of the fours screen my work computer has. With splashtop I can easily keep getting my work done.

I haven't found anything that I didn't like