--- title: "Supremo Remote Desktop Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Supremo Remote Desktop . Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Supremo Remote Desktop is a good fit for you!" source_url: "https://www.softwareadvice.com/help-desk/supremo-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) / Supremo Remote Desktop Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/help-desk/supremo-profile/) Reviews [Alternatives](https://www.softwareadvice.com/help-desk/supremo-profile/alternatives/) # Supremo Remote Desktop User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 446 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.6/5 - Value for money: 4.7/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 315 reviews (71%) - 4 stars: 118 reviews (26%) - 3 stars: 12 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I've been using Supremo for a few years now, and I really like the simple and clean interface. - Supremo is super easy and intuitive to use for remote workflows. - Among the remote connection programs, Supremo is the one I prefer. ### Most mentioned cons - It can't handle multiple monitors at the host end, so sometimes you have to ask the host user to move windows from one monitor to another. - Not being able to disconnect an existing connection, there are times when it isn't closed which means it can't be used again. - Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ... ## Supremo Remote Desktop customer reviews Showing reviews 1-25 of 446 (page 1). ### Perfecto para mi dia a dia - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Services - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. me parece uno de los programa de control remoto mas completos, me ayuda en mi dia a dia y me sirve para no tener tantos desplaçamientos. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros De supremo Remote me gusta la facilidad de uso , la organizacion de carpeta y disponibilidad de MFA. #### Cons nada, todo me gusta.Quizas 3 conexiones a la vez se me queda alguna vez corta con la version actual. --- ### Coming From Teamv... experience - Overall rating: 5/5 - Reviewer: Pierre B. - Industry: Computer Software - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ... #### Cons Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ... --- ### Disenchanted Custommer - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side. #### Cons Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access. --- ### Great remote software, easy to setup and good value - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing. #### Cons Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay. --- ### Good for remote working and desk top support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has helped reduce the support team teklephone times with customers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer. #### Cons The mobile version on a tablet is not easy to scroll down or up --- ### One of the best remote desktop softwarw - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I support about 500 clients and servers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Simply, I use it on many different clients #### Cons Sometimes the adressbook is a bit tricky --- ### THE alternative - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Started 20 years ago with LogMeIn. Went over to Teamviewer. Had to search a new solution to give support to my customers as Teamviewer was way to expensive. Supremo is the only tool that suits me perfectly at a low price. Never had to contact the support as the software never let me down. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Ease-of-use Had to wait for Mac support but now it's there ! Contact-list Branding #### Cons No negative remarks. Just needed to have a lot of patience for the MacOS support --- ### Supremo Remote Control - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We used Supremo for remote support / helpdesk. We saved lot of time with this software. Most problems can be easily fix remotely instead of on-site service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy of use software, contact list, remote printing, file sharing and multiscreen support #### Cons Nothing. We have very good experience with the product. --- ### Good solution on remote desktop. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Give support to our customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is a good and afordable solution to replace Teamviewer. #### Cons Does not have 2FA Auth, what is needed to give garanties that no one could access computers without permission if some ATO happens. --- ### Better then Teamviewer and Cheaper - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Works very well, and do what is proposes... #### Cons Updates are sometimes a problem in clients! #### Vendor response Dear Marcos, thank you for your advice. In order to analyze the problem you highlighted, we kindly invite you to contact us and indicate more details by writing on the online contact form: https://www.supremocontrol.com/contacts/ Best regards Replied June 2021 --- ### MGVsi - SupRemo - Overall rating: 5/5 - Reviewer: Paulo S. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good. Need to improve reports #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Cheap, user friendly, allways work, simply to use and install #### Cons Reports could be costum.Send emails of all activity day to user admin --- ### Supremo is a good choice when you need to remote connect - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered I often use Supremo at work. The connection is usually fast, it may be slower if the quality line is not good of course. It's important to be able to remote connect to give assistance to your customers. I can connect also in unattended mode if on remote machine the service is running and I have set a secondary password. Really useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros Supremo is easy to download, install, launch and use. These 4 features are fundamental, especially when you need to remote connect to help and assist (your peer could not be skilled in IT, so simple task to allow a remote connection are mandatory. When you launch Supremo you see on the left side your ID and password if you want to receive a connection (and/or a file transfer); in the right side you will input the remote ID and then you will be asked for the password (you can choose a secondary if you often connect to the same ID). You can execute it at windows startup as a service. A really good product, surely recommended. #### Cons Sometimes even if it is started it does not load. You have to kill the task and relaunch the service --- ### Good option for remote support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been using it for at least 4 years, we have encouraged our clients to buy it when professional use is necessary, and we are considering keeping Supremo as our remote support software #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros Easeness of use, price, good for unatended support, personalisation with our logo and contacts #### Cons For me, not being able to use Copy and Paste functionality to transfer files, is a big con. Take control of PC --- ### Good profit using this software - Overall rating: 4/5 - Reviewer: Carlos B. - Industry: Biotechnology - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Very good experience. Forthe product cost you receive high performance level. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Very fast connection and highly image resolution of the remote equipment #### Cons Sometime lost of connection and there is no reconnection again --- ### Supremo - supreme remote desktop app - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It just works! ;) Easy to use, newer let me down. #### Cons I would like to utilize all my screens when connecting to a multiscreen system. --- ### easy and cheaper remote control software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Hardware - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very welll #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy access and cheaper best software for remote repair #### Cons now on MAC and Android, i can manage all systems with a smartphone --- ### My review of Supremo - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: E-Learning - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: May 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very satisfied for what that brings to me in overall #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, multi-platform, User friendly #### Cons Need more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices #### Vendor response Hello, we'd like to inform you that we have just released a new product, Supremo Professional, that offers new advanced features, included Advanced Reports of all incoming and outcoming connections; Inventory of hardware and software of the devices; Remote Management & Device Health Check; and much more. Please have a look at all the news here: https://www.supremocontrol.com/supremo-professional/ About mobile devices, the Supremo Mobile Assiste APP allows to share the remote screen for Android devices. Kind regards Replied June 2022 --- ### Game changer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Networking - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes. #### Cons Nothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that. --- ### simplicity - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I give several supports daily and most of the time I can solve all the questions without leaving the office. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease with which we connect with customers. Even people with little experience can download the application and provide the data for connection. #### Cons Possibility to transfer files via copy/paste --- ### Great tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I like it very much, because never let me stucked. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Everything is smoth and easy to do. I like the reporting tools also. #### Cons the need to use file transfer. It's easier to do copy-past --- ### Perfect for remote support. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: 3-5 years · weekly - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered I've used this now for 4 years and have very few problems. It's perfect for what I need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use. #### Cons The address book is a bit "clunky", it works okay it's just not very intuitive. --- ### Dites Czech Republic - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros simply and not expenzive #### Cons Poor performance on different screen resolutions --- ### Good solution for remote support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a fast, light and simple application. Ideal for remote support. #### Cons It would be useful to be able to receive automatic reports of connections and elapsed time. --- ### Worth having - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: November 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It works well most of the time. Mostly used for unattended support outside of office hours. #### Cons Not being able to disconnect an existing connection, there are times when it isn't closed which means it can't be used again. An admin option to disconnect from the website would fix this.It often will not connect on the first install, we have to ask clients to close and re-start the software, which makes us look unprofessional. The MAC install didn't work at all --- ### Supremo - Top Tier Remote Desktop Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: 3-5 years · weekly - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've been using Supremo for a few years now, and I really like the simple and clean interface. Getting setup is quick and painless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Supremo is super easy and intuitive to use for remote workflows. Being able to access different machines remotely is a game changer! #### Cons I have no complains about Supremo, it works nicely as intended! ---