All TextExpander Reviews

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User Profile

Dave

Verified reviewer

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2019

Highly Impressive Software. Huge Time Saver.

Here are some examples of how I use it. EMOJIS I use a prefix of "::", followed by the name of the emoji. This quickly inserts the emoji without me needing to look it up online on a copy/paste site. URLs I use a prefix of "//" followed by a three-letter abbreviation for a website. Then I give myself a few options in a dropdown of which page I want to visit. For example, "//esc" is for my website, escapecreative.com. There are a few WordPress admin pages I visit regularly, to check reports, sales, customers, write blog posts, etc. I type the snippet, hit the down arrow to go through the page options, then hit ENTER, and it automatically enters the URL in the browser, and navigates there. HTML/CSS CODE I've created a handful of snippets that output common code I use. I'm a WordPress developer, so I'm constantly writing code. I've setup prefixes for each language. For example, "html.form" outputs the general form markup with all the common form fields. "css.animation" outputs the animation keyframes. EMAIL TEMPLATES I also use it for support. I have a few standard email responses I send. With TextExpander, I can open a template, type in a few 'fill in the blank' fields to customize it, and then insert the customized version. Super efficient, while still being very personable.

PROS

Bottom Line: It saves me A TON of time during the work day. Snippets are easy to create. They're also easy to duplicate so you can mass produce them. And, they're easy to delete, so I actually create quite a few "one-off" snippets with common words/phrases for a current project I'm working on. Snippets can be simple or complex. A "::smile" can output a smile emoji. Or you can create a "//url" that gives you a dropdown of the 5 most common pages you visit on a particular site. Choose the page you want. And have the ENTER key automatically pressed by TextExpander when the snippet runs. The whole app runs smoothly, in the background. On a Mac, you can access it from the dock, the menu bar or hide it completely (but still use it). You can also quickly enable/disable it (like I did for this review so I could include example snippets that I use... without them being expanded ;-)

CONS

My only gripe thus far is that they don't have an Android app. I'd love to use this on my phone, because typing on a phone is even more time consuming than on a computer. But the Mac app itself... I honestly can't think of a single downside.

Anonymous

1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

How did I ever live without this?

The whole concept was foreign to me when I first started using it, but after a short while, it becomes a routine, and then a few months later -- you will never, ever, ever be without it again for the rest of your professional life. If you find yourself typing things over and over again, you must have this app. It is simply awesome!!!

PROS

This software makes me super productive and saves me SO. MUCH. TIME. I love it and I love showing people how it works -- it blows their mind that you can produce 500 words of a pre-written response by typing a tiny code! This is the best kept secret out there for productivity.

CONS

There isn't a lot I don't like about this software! The only bad thing happened when I subscribed to some user groups and received weird messages. I just unsubscribed and they were gone.

Reason for choosing TextExpander

n/a a client introduced me to it

Nate

Biotechnology, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

Errrors every day

This would be great if the application worked more consistently but I have errors everyday where all my work gets erased. Its killing my job performance because I rely so much on this application

PROS

I like the application when it works but this is rare.

CONS

The fact that it errors almost everyday. All my work gets erased and I have to restart! I have lost so much time because of this and this happens multiple times a day! Constant errors make this application useless, there is better options out there

User Profile

David

Verified reviewer

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Medical Documentation made easy

PROS

Ease of use and stability of software. Support is excellent

CONS

Better options for multiple answers, easier formatting

Reason for choosing TextExpander

Prices

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

An essential app for writers and editors

Love it. It’s an essential part of my daily workflow.

PROS

This app saves me so much time in generating content so I don’t have to constantly type the same things over and over. In fact, the app enables me to create content once and use it endlessly in different ways. It’s a huge time-saver!

CONS

Sometimes, snippets don’t seamlessly work from one platform to another. Sometimes, the snippets produce weird results depending on the app I’m using at the time. While I like it’s use of AppleScript to create executable actions, I wish more had been focused on how to customize and call up different snippets in various contexts.

User Profile

Ronnie

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2019

HUGE time and sanity saver

PROS

I have dozens of text shortcuts I use on a daily and weekly basis. Everything from long URLs, to common answers to customers, to my brand hex code colors, to specific HTML code I use regularly. It's saved me literally dozens of hours fumbling to find the same answers to questions. SO easy to use. Another nice feature is the syncing between the Mac and iPhone. I'm able to access snippets on my iPhone when replying to clients on the go.

CONS

It's well-built, can't think of a single thing that's missing. They even include the stats of how many times a snippet is used and how much time saved.

User Profile

Kimberly

Verified reviewer

Management Consulting, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2020

TextExpander saves me hours every week

I use it for my own work and my clients' work. It's perfect for responding to emails and even to add words and phrases you type all the time such as names and addresses.

PROS

TextExpander saves me hours every week! It's so easy to set up and use. I can use it on all my devices. It even has groups of shortcuts set up that you can add, such as French language, etc. It costs so little - the return on investment is amazing.

CONS

I had a glitch once when one of my shortcuts wouldn't fire, but no other problems or complaints at all.

Reasons for switching to TextExpander

I tried to use another, free text expander tool but it was so difficult to set up, I gave up on it and tried TextExpander. I'm glad I did!

User Profile

Jessie

Verified reviewer

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2019

Never knew I needed tis until NOW

Text Expander has alleviated the anxiety I have about typing rapidly and accurately. It is so helpful in a customer service job where typing is necessary and needing to be basically immediate.

PROS

I truly had never heard about TextExpander until I started a job where I communicate over chat with customers. It saves so much time, it helps you be the most efficient that you can be. When you click your 3 letters you have saved for a response it truly saves so much time and headache from typing the same response over and over again. My response time to my customers was beyond outstanding! It truly helps me since I am not a perfect, speedy typist and has taken the anxiety out of quickly responding.

CONS

I am unsure if it is because of the new software that I use that this extension is not compatible with (unless its the paid version) but with my new CRM software this extension doesn't work unless I have bought the paid version of it. My company has just switched over to this new CRM software but has yet to pay for TextExpander for us. So if the free version worked with my new CRM software then I would have no cons. This also probably has nothing to do with Text Expander and most likely the new software we use.

User Profile

E.

Verified reviewer

Management Consulting, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed March 2020

TextExpander for Productivity

I started working with an author, who is a devotee to TextExpander. After using this product for his items, I realized just how essential it is for my other clients. It is high on my list of "suggested applications", which I submit to my clients upon onboarding.

PROS

For those who type the same blurbs on a daily basis. Or have a boilerplate document they copy and paste from: This is about the most essential software you can use. All you have to do is create a text snippet and use your set code to auto-pop your words into an email, report, document, etc.

CONS

More of a caution than a con: If you are using this software across devices, make sure that they are all within the same update. Otherwise, your snippets will not sync properly.

User Profile

Clyde

Verified reviewer

Internet, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2021

Huge time saver

I use text expander to save links to AEs calendars, zoom links, quick objections responses, boolean searches etc

PROS

It saves me so much time, maybe a couple minutes a day but over the course of a month or a week or a year TextExpander will save you hours. I also really like how easy it is to use and how we can share snippets as a team.

CONS

It's hard to add new snippets, yes they'll suggest snippets here and there but that over bombs you with notifications, most of which aren't good.

Ben

Cosmetics, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2021

Affordable Timesaver

TextExpander is saving our team hours of work copying and pasting common messages every week and has helped us standardize our verbiage as a brand. The few minor inconveniences are drastically outweighted by the benefits it provides to our business!

PROS

TextExpander has saved our team so much time (and reduced much frustration)! We are a salon & spa that is constantly messaging with customers to answer common queries, and TextExpander has made this process so much simpler. It is affordable, user-friendly and time saving. It is perfect for companies who are looking to standardize their verbiage when they have a team of several people, or for individuals who are looking for simple ways to increase their productivity.

CONS

The TextExpander app itself, where users add new snippets (shortcuts), is not the most user-friendly. It can be complicated to know how and where to add and modify snippets. TextExpander also pops up with suggestions of snippets to create, based on your commonly typed phrases, which are sometimes useful but can often be annoying.

Vendor Response

Thanks very much for the feedback, Ben! We're constantly trying to improve the app's user experience, so we very much appreciate your comments. We're currently improving the user interface and adding more guides to help people navigate the app. Look for those changes soon. As an FYI, we've made it easy to customize the suggested snippets notifications. Just head to Preferences > Suggestions. From there you can either silence suggestions altogether, or select which applications you want them to show up in. Thanks again for the feedback!

Replied May 2021

Daniel

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2019

Game changer

I know that this is the tool that I will be taking anywhere I go in the future. Definitely recommend to try it out. It takes 2 minutes to just learn the basics of creating snippets and this is why it also a very good tool. Low effort training new colleagues and gives high results in productivity.

PROS

As working in Customer Care having a tool like TextExpander is crucial. It extremely improves agents response times and also make you overall much more efficient. I use textexpander for work and for personal use as well. This is a tool that anyone who uses a computer to work would benefit from. I have expanded over 17500 snippets. I have over 30+ hours time saved by just writing out snippets like email address, URL addresses, basic text like "Best regards,*name*" etc.

CONS

The UI really does need to get an update. The product itself looks very basic in UI and design and has not changed for over 4+ years, however, it's a product that you do not really look at.

Elexciss

Consumer Goods, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

We have saved hours upon hours of work

Overall, the TextExpander is an indispensable resource for us - without it, our teams would run at a snail's pace. This allows us to answer queries in seconds with just a few quick keystrokes. While there are definitely tons of opportunities for improvement - I don't see us getting rid of this any time soon.

PROS

What's not to love?! We have saved over 1000 shortcuts for so many of our customer related inquiries, product knowledge, work flow processes, etc. It really does cut down on so much time. I mainly used this in my previous role, but even in my new one I'm still saving hours each week (I get the report, so I know!).

CONS

It does get buggy every now and then. Right now, for example, I'm unable to edit/create shortcuts within the app and have to actually go to the website to do so. I also wish there was a better sorting feature. If I want to move 20 shortcuts to a new folder, it's a very manual process.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2019

TextExpander is quality of life app

As a veterinarian, a lot of my work is entering physical exam findings on every patient as well as providing specific instructions for discharge and home care for patients. Anything I type more than once can quickly and easily be made into a snippet. There's nothing more satisfying than having a very long, detailed set of instructions populate in my document with a few keystrokes and a snappy little sound to tell me TE has been hard at work!

PROS

The ease of use. The learning​ curve is minimal. I love that the new update allows better visualization of snippet components.

CONS

I'd like it to be a little easier to organize snippets into groups as you're making new ones and know which group your new snippet is going.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2018

TextExpander Teams

PROS

I really like how teams allows us to share snippets with the team. It saves a tremendous amount of time when you take redundant text you type frequently and make it happen in the blink of an eye. The ability to create small forms and fields for yourself is also tremendously beneficial.

CONS

This isn't really a reflection on the company or the software. But you have to get yourself into the mindset of recognizing when there are repetitive bits of text you are typing and how you could leverage this tool otherwise its value is dubious. It is what you make it essentially.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2019

Time Saver and Efficiency Booster

I work with several projects that require a large amount of text to be entered, mostly all the same, and TextExpander has created a great solution with their snippets and the ability to customize what's sent out. In an effort to sound less robotic, we're able to add different salutations and provide contextual information in our shortcuts, while saving time and increasing efficiency. The product was so successful in my launch that it has been adopted or considered for review with other departments and projects.

PROS

Easy to create snippets, easy to export (and import), great rate for personal and business uses, easy to administer and manage

CONS

Receiving a response from their support team can sometimes take a while.

John

Religious Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2020

Time saving magic

My experience with this software has been amazing. I primarily use it to replace words or phrases I type that have a specific formatting (bold, italicized, etc.) and to create email templates.

PROS

This software takes the tediousness out of typing words, phrases, sentences, or even paragraphs that I use often. There is an incredible amount of functionality built into this unassuming interface, and I love finding ways to shave minutes and even seconds out of my workflow. One of the best features is the ability to insert specific fields (name, date, etc.) within a snippet; once you activate that snippet, it prompts you to populate that field as well. This works great for personalizing a stock email.

CONS

When I use TextExpander with Google docs, there are times when it replaces the short code with nothing. I've not experienced this in any other application, such as Microsoft Word or in gmail.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Herramienta de escritura que te ayuda ahorrar tiempo

PROS

Es una herramienta muy buena que descubrí hace tiempo, que te permite ahorrar mucho tiempo en la escritura. Indicándola una serie de shortcodes, automáticamente la herramienta te escribe el párrafo predefinido que le hayas indicado, es fantástica para situaciones en las que tienes que contestar lo mismo de manera reiterada. Llevo tiempo usándola y es muy recomendable ahorras mucho tiempo.

CONS

Es fantástica no hay nada negativo para mi de esta herramienta

Ryne

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2019

TextExpander simplifies note-taking

I really like TextExpander when it works well, but when it fails, it can set me back significantly.

PROS

TextExpander allows me to quickly fill-in notes that I write everyday. I use to it to create and write templates for medical note taking and it ends up saving me a lot of time.

CONS

My least favorite thing about TextExpander is it will occasionally shut down mid note, losing everything I have written. This can lose me 15 minutes at most each time it happens.

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2018

Time saver, but gets bogged down sometimes

PROS

I love that you can have your own personal text expanders, and separate groups. It's scaled very well as our headcount has grown from 300 to 900 in the last 2 years. I use it all day, saves time and your fingers. Works well across websites, gmail, and other software.

CONS

Sometimes it stops working and when I enter the abbreviation, it pastes the last thing in my clipboard instead of entering the phrase. Also, in gmail, the text expanded phrase can appear as a dark purple text instead of black, but this is fixed if you highlight and select "remove formatting" in gmail.

Suzanne

Management Consulting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2022

Textexpander - our daily supporter

PROS

Typing is our core business. Textexpander helps us to insert many recurring words, sentences and text blocks quickly and saves us a lot of time every day.

CONS

No automatic recognition of often entered same text

Reason for choosing TextExpander

Phraseexpress is not primarily designed for Mac and therefore does not work 100% for our needs. We use it on a few PCs, though.

Tavis

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2019

Support is NON-EXISTENT

I used to love it. NOW I am pretty upset with TEXT EXPANDER and at the moment, wouldn't recommend it to anyone. There's literally no support, you are just sent an email that tells you to check out their blog.

PROS

I love Text Expander, however it has not been working for over a month and I have not been able to get any support from Text Expander to rectify the issue. When functional, it is a great time saver.

CONS

Lack of Support or number to call to get help with issues. It also can be tricky to have a functional snippet short-hand that doesn't negate normal typing.

Rebecca

Publishing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2022

Great timesaver, easy to use

I insert many standard queries in Word documents, and the snippets I use save a lot of time, typing, and wrist irritation.

PROS

It saves me so much time and is uncomplicated to use.

CONS

The feature that positions the cursor in the snippet doesn't always work, or I'm using it wrong, but I cannot find a solution.

Reason for choosing TextExpander

A fellow editor recommended it to me.

Gary

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2021

Could not work without this app

Indispensable for use throughout the day.

PROS

TextExpander easily saves loads of time from having to repeat often-used snippets of text or any other data by shortening triggers to drop text copy into any other app.

CONS

Actually, I can't think of a thing I don't like about TextExpander. It does exactly what it's supposed to do, and does it well.

Jaron

Music, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2020

Saves so much time

A super hero on the help desk, this app allows me to communicate effectively.

PROS

eNo app has positively affected productivity more than TextExpander. It allows me to provide detailed information to customers quickly and consistently.

CONS

Rarely the app stops responding and I need to re-launch it, but while it's in use I have no complaints.

Showing 1 - 25 of 55 Reviews