# Engageware Software Reviews, Demo & Pricing - 2026 > Review of Engageware Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/timetrade-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / Engageware Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/help-desk/timetrade-profile/alternatives/) # Engageware 2026: Benefits, Features & Pricing Wondering if Engageware is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Engageware 4.2 [(70)](https://www.softwareadvice.com/help-desk/timetrade-profile/#reviews) Pricing Starting at $78.00 per year ### About Engageware Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency. Wondering if Engageware is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## Engageware User Interface ## Popular Engageware Alternatives Main Product Engageware 4.2 [(70)](https://www.softwareadvice.com/help-desk/timetrade-profile/#reviews) Ratings Breakdown - 4.23Ease of use - 4.32Value for money - 4.02Customer support - 3.95Functionality Pricing Starting at $78.00 per year Get Price Alternative Product [Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/) 4.7 [(4107)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.43Customer support - 4.54Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/) 4.8 [(4155)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.39Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Goldie](https://www.softwareadvice.com/salon/goldie-profile/) 4.8 [(1162)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.65Value for money - 4.75Customer support - 4.62Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/) 4.7 [(409)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.18Value for money - 4.46Customer support - 4.59Functionality Pricing Starting at €69.00 per month Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price ## Engageware Pricing and Plans Starting price: $78.00 per year Free Trial Free Version Basic $78.00 per user, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Engageware Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of Engageware Access Controls/Permissions Activity Tracking API Appointment Management Availability Management Booking Management Calendar Management Class Scheduling Client Database Confirmations/Reminders Customizable Branding Email Management Employee Scheduling Event Scheduling Facility Scheduling Generative AI Knowledge Management Live Chat Multi-Location Online Booking Real-Time Data Real-Time Notifications Real-time Scheduling Real-Time Updates Recurring Appointments Reporting & Statistics Resource Scheduling Room Booking Scheduling SMS Messaging Team Calendars Third-Party Integrations Website Integration Workflow Management ## Engageware Integrations Google Calendar Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review ## Engageware User Reviews Overall Rating 4.2 Ratings Breakdown 5 46% 4 37% 3 10% 2 4% 1 3% Secondary Ratings Ease of Use 4.2 Value for money 4.3 Customer support 4.0 Functionality 3.9 Have you used Engageware and would like to share your experience with others? Cory C. Verified reviewer Computer Software 51-200 employees Used daily for less than 2 years Review source Reviewed August 2019 One trick pony that doesn't do the trick that well 3 Previously 4 TimeTrade works for what we use it for but doesn't do anything more than allows people to book time on the calendar. There are so many more tools out there that do this and more. I wouldn't recommend TimeTrade and if I had a say in the matter, I would search around for other tools. Ratings Breakdown 4 Ease of use Previously 5 3 Value for money 3 Functionality Pros: My favorite thing about TimeTrade is that it allows my customers to book time with me and integrates directly with my calendar. Cons: The calendar feature that customers use to book time looks very old fashioned and isn't the most intuitive. I feel like sometimes it actually turns people away from booking time. Also, it's not the easiest to set up. Read More Jim C. Verified reviewer Used daily for more than 2 years Review source Reviewed April 2018 For a recruiting firm it's a godsend for scheduling candidate interviews 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Synchronizes with iCal and outlook calendar. Makes it easy to provide job candidate access to my calendar for 30 minute time slot to schedule phone interviews. Also use it with clients to schedule intro meetings, recruiting intake calls, and really for any business meeting setup. Cons: A little quirky to set up your Calendar access and restrict availability for times you do not want people to set up meetings. Disappointing it doesn't synchronize with Outlook for Mac calendar. Read More ME Marco E. Verified reviewer Banking 201-500 employees Used daily for more than 2 years Review source Reviewed August 2024 Knowledge on Hand 3 Ratings Breakdown 5 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: Engageware is a great knowledge base system which can be used to service internal and external Members. Cons: Sales team can be too pushy/demanding. System need better reminder settings and a new interface for our internal Members. Read More Shelle P. Verified reviewer Management Consulting 2-10 employees Used weekly for more than 2 years Review source Reviewed June 2017 A great scheduling option 4 Multiple scheduling options, ease of use for clients, good tools to create buttons, send email invites, etc. Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 3 Functionality Pros: There are many online schedulers available, but for a company that offers a variety of services at different times, this is a solid option at a good price. Cons: There is no way for clients to set a meeting on the quarter or half hour unless you have specifically set all of your appointments that day to begin on the quarter or half hour. Read More BD Brad D. Used unspecified for unspecified Review source Reviewed April 2015 First and Only Online Scheduler for 8 years 4 Has been the best option for our multi-therapist, multi-room business for years. We got into the enterprise version prior to all the format updates that are currently presented by TimeTrade, so it has remained extremely, competitively priced for us for the amount of flexibility and user control it offers. Any time I have contacted customer service, I have had direct contact with a specific sales and service rep that has always been willing to help fulfill my request. Any time I have had difficulty creating scheduling scenarios, they have adequately educated me on what can and cannot be done within the system based on how it was originally formatted. I have EXTREME flexibility in changing service and therapist and room scenarios as my business has adapted over the years. It is a "rules-based" format, which requires somewhat of a "programmers" approach to its setup, modifications and maintenance. Managing the back-end requires basic programming and workflow concepts, but is extremely consistent. The version I have been using is not for the novice who is unwilling to learn its programming concepts. However, the more you work with it, you will discover the near endless scenarios and adaptations you can create with it. I will never even come close to using even 10% of its full potential. But, at the same time, I can make it as simplified or complex as I want, anytime I want. Downtime has been very minimal. Nearly all problems have been user-created rather than system-created. There is a reason they serve Fortune 500 companies successfully. If you want super-simple, there are many other options out there. If you want a robust, adaptable system for a competitive price, then TimeTrade is at least worth considering; especially if you are serving multiple people in multiple locations. Ratings Breakdown 3 Ease of use 4 Customer support Read More SB Sheri B. Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Review source Reviewed September 2018 Absolutely no customer support response in 4 days. Left me hanging 2 My clients love the simplicity of the program and I like the cost. For 6 years, things have been going good. I never liked that I had to email for help instead of calling, but they always managed to resolve any glitches I experienced. Lately, however, I have been having a lot more serious problems that affect my business and when I reach out for help I get zero replies from them. It's been days and I've heard nothing back from them. MY clients literally can't schedule at available times because they won't show as available. This scheduler is not allowing my clients to schedule with me and they don't seem to care. I don't even know how to get me money back because there's no way to contact them. Ratings Breakdown 3 Ease of use 1 Customer support 2 Functionality Pros: I liked the price and simplicity of the program. Cons: There is no phone number for customer support, so when there's a problem you can't talk to anyone. I've had a few problems in the last six years and I had to submit a request for help. They fixed the glitch each time. However, I've been having more serious problems lately and when I submitted a request for help ticket, I got an automated response saying they received my request but I am getting zero response. They've completely left me hanging. It looks like I will be forced to find a new program that actually allows my clients to schedule with me. Read More BP Brendan P. Financial Services 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2018 The best return on year I have ever made in my life. 5 Save an estimated hundred hours per year. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: This has been a game changer for me as an advisor. I have always battled with scheduling in a day and age where people are so busy and hard to get a hold of. I have turned 100 hours of calling/scheduling per year into e-mail links so people can book what they want when they want it. Phone tag has almost been completely eliminated. You do the math for yourself on what you spend following up with people booking appointments. Cons: There are no complaints - I have some issues from time to time with my Outlook integration but I spend less than an hour per year on updates and getting my IT to help so still the return is ASTRONOMICAL on my money. Read More CG Cecelia G. Used daily for more than 2 years Review source Reviewed June 2018 We logged our time in this system. It was convenient system. 5 Convenience of using it while not at work, if you forget to do your timecard. You don't have to go into the office. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Time trade is a good system to use to log in your time. If your away from the office you can log onto your home computer or phone to update your time when you are away from the office. I used this system for 3 + year. The system is easy to use and convenient. Cons: I was a task when you forgot to log your time and you tried to do it on your phone or home computer. It was mostly the user not remembering passwords. Read More NB Nancy B. Verified reviewer Consumer Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 Making It Easy For Clients to Book Me 5 Very timely responses whenever I've had any issues (which is practically never); great customer support; simple to use for both me and my customers. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My customers like it and find it easy to use, and I get the info I need to organize my schedules. Cons: There have been times I wish it had more features, but truth be told I don't really need them. Read More TY Tugce Y. Verified reviewer Hospitality 201-500 employees Used daily for less than 12 months Review source Reviewed November 2022 We prefer Engageware for appointment sheduling 5 Engageware is by far the most useful platform for my scheduling requirements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Engageware is definitely my favorite solution for appointment sheduling in my business management process. Cons: That would be quite fine if Engageware could provide a morre advance and faster customer service in technical aspects. Read More Showing 1 - 10 of 70 Reviews Load More Reviews ## Engageware Popular Comparisons [Calendly vs Engageware](https://www.softwareadvice.com/scheduling/calendly-profile/vs/timetrade/)[Google Calendar vs Engageware](https://www.softwareadvice.com/scheduling/google-calendar-profile/vs/timetrade/)[Goldie vs Engageware](https://www.softwareadvice.com/salon/goldie-profile/vs/timetrade/)[Doctoralia for Specialists vs Engageware](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/vs/timetrade/) [Compare All Alternatives](https://www.softwareadvice.com/help-desk/timetrade-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17583) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14603) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10696) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9246) Recently recommended **0** times Stuck Between Options? 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