# Twine Software Reviews, Demo & Pricing - 2026 > Review of Twine Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/help-desk/twine-profile --- [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / Twine Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Twine 2026: Benefits, Features & Pricing Wondering if Twine is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Twine 4.4 [(9)](https://www.softwareadvice.com/help-desk/twine-profile/#reviews) Pricing Starting at €5.50 per month ### About Twine Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder. Twine’s knowledge library allows users to create content with editable HTML pages, revision history and permissions control. Users can upload images, videos, rich media embeds and documents with a WYSIWYG editor. They can also import files from Google Drive, OneDrive and other applications to the knowledge library. New blogs can be broadcasted by sending notifications to departments, groups or offices. Users can create multiple groups and invite peers to join the group. The privacy level of different groups can be configured by administrators. Employees can search other members through Twine’s People Directory with mini-profiles. Instant messaging enable users to create individual chats or group chats and users can send files during the chat. Twine provides integration with Salesforce, Google Apps, LinkedIn, OneDrive and other major files services. Wondering if Twine is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. ## Twine User Interface ## Popular Twine Alternatives Main Product Twine 4.4 [(9)](https://www.softwareadvice.com/help-desk/twine-profile/#reviews) Ratings Breakdown - 4.56Ease of use - 4.29Value for money - 4.67Customer support - 4.22Functionality Pricing Starting at €5.50 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/) 4.4 [(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.45Value for money - 4.43Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [eXo Platform](https://www.softwareadvice.com/help-desk/exo-platform-profile/) 4.6 [(120)](https://www.softwareadvice.com/help-desk/exo-platform-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.33Value for money - 4.56Customer support - 4.54Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [MyHub](https://www.softwareadvice.com/digital-workplace/myhub-profile/) 4.7 [(40)](https://www.softwareadvice.com/digital-workplace/myhub-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.89Value for money - 4.87Customer support - 4.54Functionality Pricing Starting at $3.50 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5255)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price ## Twine Pricing and Plans Starting price: €5.50 per month Free Trial Free Version Basic €5.50 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Twine Features - Popular features found in Knowledge Management Access Controls/Permissions Catalog Management Collaboration Tools Commenting/Notes Content Management Data Import/Export Discussions/Forums Document Management Self Service Portal Text Editing - More features of Twine Activity Dashboard Activity/News Feed Alerts/Notifications Blogs Calendar Management Chat/Messaging Communication Management Configurable Workflow Contact Management Customizable Branding Customizable Fields Customizable Forms Customizable Templates Data Security Document Storage Drag & Drop Employee Database Employee Directory Employee Photos Event Calendar Feedback Management File Management File Sharing Full Text Search Knowledge Base Management Knowledge Management Live Chat Meeting Management Policy Management Real-Time Chat Search/Filter Survey/Poll Management Surveys & Feedback Tagging Task Management Third-Party Integrations Unified Directory Wiki Workflow Management ## Twine Integrations OneDrive Integration rated undefined from -1 review LinkedIn for Business Integration rated undefined from -1 review Box Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review Google Drive Integration rated undefined from -1 review Okta Integration rated undefined from -1 review See all 9 integrations ## Twine User Reviews Overall Rating 4.4 Ratings Breakdown 5 44% 4 56% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.3 Customer support 4.7 Functionality 4.2 Have you used Twine and would like to share your experience with others? Siti Saleha A. Verified reviewer Telecommunications 10000+ employees Used daily for less than 12 months Review source Reviewed March 2022 Twine as internal communication platform 4 Ratings Breakdown 4 Ease of use 4 Customer support 3 Functionality Pros: It has a simple and modern twist with the dashboard design and layout, that can be captivate to the user interest. Simple messenger, file sharing and document sender are the most used feature on this software. Cons: Some of the feature are not matured and has bugs on it. Previewing an image that are sent to me on the messenger wasn't helpful as the image previewed is too small and not properly ratio-ed. Read More BT Barry T. Verified reviewer Aviation & Aerospace 51-200 employees Used daily for more than 2 years Review source Reviewed April 2021 Excellent intranet solution! 5 I’ve always had the best experience using Twine including the customer support I have received. I wouldn’t hesitate to recommend to anyone on the market for a complete solution. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The most important things for us was choosing the right product in a hybrid environment. It’s user friendly and navigation is easy and overall is an excellent Intranet for our users. Cons: Believe it or not - nothing. It ticked all the boxes required for us committing to a purchase! Reasons for switching to Twine Sharepoint needed lots of admin time and resource. Read More CJ Cynthia J. Verified reviewer Real Estate 51-200 employees Used weekly for less than 6 months Review source Reviewed May 2021 Great tool to connect 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Simple interface. Cool features. Not complex in the daily useage Cons: No real issues or complaints. Updates are made regularly Read More HS Hazel S. Law Practice 51-200 employees Used daily for less than 2 years Review source Reviewed August 2017 Twine have been very patient and willing to listen. They have accommodated us wherever possible. 4 See the comments in 'Pros'. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: It's user-friendly, you don't need to be an IT expert to either set things up or to use it on a day-to-day basis. Visually it looks good, clear and simple. The search feature within the Knowledge section is really helpful. We've been advised that global search should be implemented by the end of 2017 which will be even better. Most importantly we have been able to link the software to our document management system so not only can we get our information out there for all our users but also ensure that the information they are accessing is the current version without having to constantly update the intranet. Please note that my star rating for 'Value for Money' should be disregarded - I have no involvement in the finance side so cannot give an accurate rating but this review site forces you to enter a rating. Cons: The limits on customisation. Although Twine will always listen to requests, if it doesn't fit their plans you can't have it. Inserting images into news items is rarely straightforward - the image is often chopped and as you can only preview the appearance of the text and not the image, you have to upload it, hope for the best, then go back in and change it. As the amount of information on the intranet increases the lack of a site map is a growing issue. Read More Alex D. Verified reviewer Financial Services 51-200 employees Used daily for less than 12 months Review source Reviewed November 2017 Twine has enhanced our communication channels and acts as an excellent base for our document library 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I really like the staff directory, it really puts a face to a name and helps newbies to integrate into the company. The new notification system also works a treat. We deliver a number of important messages to staff via the posts function and now that the notification system is automatically able to email staff about the new post, we have seen engagement jump considerably. We have also had great success using forms for company events. The ability to add pages to the navigation side bar has also proven very useful for us. Cons: Related items in the knowledge area could perhaps use some work, some of our staff have suggested this. Also most recent comments first on new posts would be helpful. Read More HN Harv N. Design 11-50 employees Used daily for less than 12 months Review source Reviewed July 2017 An easy to use (and easy on the eyes) Intranet tool that allows you to get started quickly. 4 Allowed us to easily and quickly set up a company communication and knowledge-sharing platform. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Twine was very easy to set up and looks / works like a modern web platform. Other tools we'd explored looked dated in comparison, and either weren't as customisable, or needed a lot more effort to set up and get running. Cons: In being a new tool, we've come across some bugs and some UX issues that need to be resolved (for both users and admins) in order to improve the overall experience. However, on the plus, the Twine team has been uber responsive and has been very open to our feedback. We're confident this is the right tool for us, and that things are only going to get better. Read More RC Rosie C. Financial Services 11-50 employees Used daily for less than 12 months Review source Reviewed March 2018 Setting up Twine was easy for our team and their were people on hand to help us get it right. 5 Keeps our team informed and up to date with what is happening in the business. Easy reference to materials they need in the Knowledge Section and good to be able to see everyone's faces in the people section which provides quick access to contact details. I also like the layout, it is nice and clean. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The layout of Twine is nice and clean, makes it easy for people to find what they are looking for, and makes for a fabulous Intranet site for businesses. Cons: I think the polls could be improved, to make them more like a survey. I found it a little too restrictive for my needs but it is good for gaining some quick numbers/interest. Read More EK Ella K. Events Services 5001-10000 employees Used daily for less than 6 months Review source Reviewed August 2017 Very friendly, very helpful, energetic, lots of knowledge 5 better client experience, better customized service for our clients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I am very impressed by the ease of usability. This is great for us to change the portal quickly to our customer needs. Cons: Currently I am having troubles to get the statistics and analytics on of the portal. This is not very straight forward. Read More AH Anna H. Non-Profit Organization Management 201-500 employees Used daily for less than 6 months Review source Reviewed November 2017 Excellent support and service from start to finish 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Intuitive, responsive, easy to use, good layout that is already receiving positive feedback from staff. Cons: The template has some limitations e.g. layout and widget updates. More flexibility would be good but I appreciate this will be addressed in future updates. Read More Showing 1 - 9 of 9 Reviews ## Other Top Recommended Knowledge Management Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **8** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (732) Recently recommended **7** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **4** times [Document360](https://www.softwareadvice.com/crm/document360-profile/) **4.7** (292) Recently recommended **4** times Stuck Between Options? Our experts can help you compare Twine with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice