The are very advanced and easy to implement. And, there are not much competitors on the market who can do the same to my opinion.

Error messages are not clear, for examples when you try to do something and you get an error, the message doesn't describe the error,  you need to always to contact support to know what happen.

We are using uvdesk from almost six months now , Its amazing and solved real problem for us. Some of the real gem about the tools are.

Lots of benefits to use this help desk software. Many features and lots of intagrations.

Ease of use, simple, customizable and professional.

The only regret that we have is that we haven't found out about WebKul in an earlier stadium.

The easiest Helpdesk ever. User friendly and great UI.

The software is amazing, and the support is good.

So to avoid opening so many tickets for the same queries, UVdesk helps is creating a pre-defined answer to answer that question.

Complete task management with ticket integration , which is quite useful for any ecommerce venture to manage the products and customers. Email reply from the emails as well as from the panel.

That would of saved us alot of time and money. So, dear WebKul, thank you so much for your great development and continuous support.

Used and suggested to 3 clients, all satisfied. Uvdesk helps improve CRM and avoid communication mistake insuring costumers satisfaction.

We have received the best customer support experience possible. They are constantly improving and developing new tools to make it even more complete.

There would be some possible improvements for the navigation and the research of the articles which are already created, but in sum the application is used very well.

Have a look at their demos to get an idea of the possibilities, if you have any doubts or questions about there modules, they respond realy fast.

I only suggest to make the error more descriptive.

Owner get the option of prioritizing the ticket as well. You can get the free trial version to analyze it.

Overall experience with the software is good and the support staff assisted in setting up the software. Great team of support personnel.

The service has always been great and they solve issues fast. It is also very user-friendly.

It saves customer's and support engineers time as customer can resolve his queries by looking at those queries list and their answer.

The customer supports from Wix is really good and I noted Wix getting better progress with the time.

We've easily integrated a google calendar into our page, which has been helpful for our neighbors. One of my other favorite features is the ability to uniquely edit the mobile version of the site.

It's easy to use, easy to onboard, offers a ton of templates and features, great customer support, and amazing documentation.

I created a website on this app and it was so easy, and fun. There are so many features to help you get your business out there.

Wix is a great software to build websites, even if you don't have an idea on how to do it. It's easy, customizable and fun to use.

I like that this software is easy to use and has tons of features to make an amazing website and optimize it with their seo features.

I think this is a outstanding site to use, I would choose to keep using this program and recommend it to appropriate people I know.

All of the free features are absolutely amazing. So you can try it out and see if you like it.

Overall I love having the ability to bridge the gap between companies and clients in a user friendly and efficient manner.

I liked the ability to create my own website and integrate lots of other things. I also liked the low price.

The templates are very fascinating; these attractive templates help users to make the website look dynamic. Wix customer service is amazing.

Wix is popular for a reason--it's a great service, accessible to people who don't code, and is free or reasonably priced.

I love using Wix for our school, and we have had wonderful comments about our website from others in the community.

It's best for beginners and it is easy to use and understand and affordable, especially if you will be learning how to use the website building software, it's nice that it's not too expensive.

The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.

What I dislike most about Wix is that it seems to be missing a few features that other website building softwares offer.

My overall experience with Wix was negative. I found the functionality (or lack of functionality) to be extremely frustrating.

The main disappointment for me with this software is that it's limited as to customization.

We have had amazing feed back about our website and other companies coming and asking what software we used because they loved it so much.

It's probably the best website builder with awesome features and an affordable price. There is a free offering to get you started with.

I hate that you can only really edit your website on a laptop or desktop computer. Not being able to edit on my tablet is limiting and sadly, it may end up being a deal breaker.

I like the fact that it is completely free. The free and wide selection of templates is wonderful.

Love the ease of being able to build my own website plus the FAQS section is always very helpful for a non techy person like myself. Would highly recommend a wix website to anyone.

My experience was great, I created a website in a few seconds with images and a modern layout, I found it super practical and dynamic. I really liked it and I recommend this tool to everyone.

It's bit more costly than others. Frequently asks for upgrade which can be very annoying.

Overall, I love this site and I love what it has done for me over the years, sometimes I play around on Wix just for fun and that says a lot.

Was able to build a website easily for an affordable price. Great product for entrepreneurs and small business owners who want a beautiful site on a budget.

It is an awesome product, with a lot of great features and add-ins. Couldn't recommend more, especially for small organizations.

Can have your own stunning website in a matter of few easy steps. Helps in more customers.

It is very easy to use and it has numerous templates which are really nice visually. It is good that they vary according to the industry that one is looking to create a website for.

Wix is great for new website creators, and integrate great step-by-step guides for incorporating SEO improvements, has great design templates, and makes for a great location for my portfolio and blog.

I was a little disappointed with the limitations of the website probably because as a coder you expect a lot more from a drag and drop website.

Fantastic for building a foundation for you business it is a great app for making website.

Wix was super simple to use, especially for the novice in website creation. The interface is nice and simple, and offers a good quality finished product.

I love the ease of creating a website/portfolio using Wix. The templates are beautiful and using the widgets is very intuitive.

Wix was so easy to navigate and it lets you be as creative as you want to be. They have basic layouts that are nice and easy too.

This has more to do with having a novice set up a web page than a problem with Wix but it is frustrating.

It's easy to use, has great integrations and functionality. The best part is that I can turn it over to my clients when I'm done creating it.

What I like most about Wix is that the cost/benefit is fantastic. Very inexpensive website builder, that can...if done properly build beautiful websites.

US Dollar

UVdesk offers a cloud-based and open source helpdesk solution that helps businesses in the e-commerce industry to manage interactions with their customers. UVdesk provides multi-channel support and third-party integrations, support ticket management, task and email management, customer follow-up tracking and more. 


UVdesk allows users to create tasks and set task deadlines for support agents. The solution provides a form builder application that helps users to create customizable forms that can be integrated with websites.


Ticket administration tools include email piping, converting emails to tickets, bolting and deleting ticket threads and forwarding tickets. Built-in email templates and themes are also provided by the solution. Additionally, UVdesk offers features like a file viewer, agent performance monitoring and PCI DSS compatibility to secure users' data.



LongDescription

Support Ticket Management

Document Storage

Workflow Configuration

Automated Routing

Data Import/Export

Self Service Portal

Multi-Channel Communication

Social Media Integration

Workflow Management

Email Management

Ticket Management

Activity Dashboard

Knowledge Base Management

Real-Time Chat

Service Level Agreement (SLA) Management

Chat/Messaging

Macros/Templated Responses

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Remote Access/Control

Third-Party Integrations

Web browser (OS agnostic)

Basic Plan, Free. 

Pro Plan, $11.00 per month per agent

Enterprise Plan, $18.00 per month per agent

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

UVdesk

Live Online

Webinars

Documentation

Videos

Wix is a cloud-based landing page solution that helps users create and manage websites. The solution provides multiple templates with video backgrounds, fonts and animation. It allows users to customize the website with their own logo and branding.


With the system, users can display images, videos and text in a gallery layout and add zoom-in or fade-in scrolling effects. The Wix code module offers serverless coding that allows users to set up their own database collections, build content websites and add custom forms.


Wix allows users to set up an e-commerce portal where users can display products, and manage orders and payments. Pricing is per month and is based on bandwidth and storage provided. Support is provided via a knowledge base and an online forum.



Commenting/Notes

Cataloging/Categorization

Employee Management

Website Analytics

Payment Processing

Recurring/Subscription Billing

Product Catalog

Keyword Rank Tracking

Activity Tracking

Multi-Channel Campaigns

SEO Management

SMS Messaging

Templates

Video Management

Responsive Web Design

SSL Security

Real Time Editing

Pre-built Templates

Content Sharing

Order Management

Confirmation/Reminders

Reservations Management

Credit Card Processing

Invoice Management

Wait List Management

Attendance Management

Attendance Tracking

Categorization/Grouping

Post Management

Communication Management

Customer Accounts

Shopping Cart

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Collaboration Tools

eCommerce Management

Full Text Search

Shipping Management

Template Management

Content Publishing Options

ROI Tracking

Online Booking Tools

Promotions Management

Multi-Location

Contact Management

Content Management

Form Builder

Booking Management

Preview Functionality

Online Store Builder

Email Marketing

HTML5 Technology

Data Security

Membership Management

Backlink Monitoring

Catalog Creation

Landing Pages/Web Forms

Event Scheduling

Real-Time Notifications

Forms Management

Real-Time Updates

Website Integration

Event Triggered Actions

Image Editing

Multi-Store

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Reminders

Class Management

Visitor Tracking

Event Management

Availability Management

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Event Calendar

Dashboard

Multi-Language

Website Management

Ratings/Reviews

Post Scheduling

Customizable Forms

Appointment Management

Website Publishing Options

Wix pricing starts at 16 USD per month. While there is a free version, Wix does not offer a free trial. See additional pricing details below. 
Website Premiums ($USD) Combo: $16/month Unlimited: $22/month Pro: $27/month VIP: $45/month Business Premiums ($USD) Business Basic: $27/month Business Unlimited:$32/month Business VIP: $59/month

UVdesk vs Wix

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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