Vivantio

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Overview

About Vivantio

Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex needs of large multi-site organizations and high-growth businesses. Vivantio offers flexibility without sacrifice: - Future-proof your support teams with a solution that scales as you grow - Get enterprise-level functionality without the hefty price tag, lengthy implementatio...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Vivantio Pricing

The Vivantio Platform provides multiple licensing options (named, concurrent, mixed, pools) to help you maximize your investment and keep your whole service team connected. Price includes: -Every Vivantio feature -Choice of data centers -In-house Professional Services -Customer Success Manager -Vivantio US & UK Telephone, Email and Self Service Support Volume discounts start at around 15 users and continue to rise to 40%. Educational institutions automatically qualify for a 5% discount; non-profits for 10%.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

CRM Management (For Customer Service Teams). For other internal service teams, this can be disabled.
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