---
title: "RealVNC Connect Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of RealVNC Connect. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RealVNC Connect is a good fit for you!"
source_url: "https://www.softwareadvice.com/help-desk/vnc-connect-profile/reviews/"
page_type: "reviews"
language: "en"
---

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RealVNC Connect Reviews

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Reviews

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# RealVNC Connect User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 168

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.1/5
- Value for money: 4.3/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 100 reviews (60%)
- 4 stars: 52 reviews (31%)
- 3 stars: 11 reviews (7%)
- 2 stars: 1 reviews (1%)
- 1 star: 4 reviews (2%)

### Most mentioned pros

- An important feature for us is the availability of a technician-centered license as opposed to customer-based licensing.
- I have been using RealVNC for four years and I can stablely remote access my workstation from anywhere in the world
- RealVNC Connect is an indispensable tool for remote connection to any machine.

### Most mentioned cons

- The software is buggy, connections often fail, support is unresponsive, and basic functionality is unreliable.
- When there is poor network, it starts to lag and produce distorted colours.
- I tried multiple voice mails and emails and ended up getting overcharged for services I did not want/need.

## RealVNC Connect customer reviews

Showing reviews 1-25 of 168 (page 1).

### Terrible software

- Overall rating: 1/5
- Reviewer: Alexander V.
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall the experience was very frustrating due to constant issues, failed connections, and lack of helpful support.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

When the connection works, the software does what it promises and allows remote access without major setup effort.

#### Cons

The software is buggy, connections often fail, support is unresponsive, and basic functionality is unreliable.

---

### Verified reviewer

- Overall rating: 4/5
- Reviewed: November 2026
- Company size: 501-1000 employees

The reviewer appreciates the ease of use and quick setup of RealVNC for remote desktop access. They note that while it generally works well, there can be occasional lag during connections.

Full review available after login on Software Advice

---

### Great tool for intranet

- Overall rating: 5/5
- Reviewer: Rodrigo T.
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: 3-5 years · a few times a year
- Reviewed: May 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We stopped actively using Real VNC for years, due to cloud limitations, but about 1-2 year ago we started using it again from the Raspberry PI and some Virtual Mac OS services. For use on the intranet it remains as good as ever: you access the remote computer, manipulate data, screens and functions, quick and easy, which makes it unnecessary to have a monitor connected to the development boards. I currently use TeamViewer, but since I found RealVNC's cloud plans I am seriously considering switching to RealVNC cloud for the next renewal, next year.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

The diversity of VNC servers, the fact that it comes integrated in equipment or operating systems, for example Raspberry PI OS. The fact that you can do many things virtually without spending, or spending zero, depending on what you want to do. The fact that you have a serious business-level tool for when you need it. This brings flexibility in use.

#### Cons

In general, VNC is not transparent to the firewall, requiring port release and NAT route configuration. In Real VNC you have the option of a cloud plan, which circumvents this limitation, but it is still a little expensive for a micro company with eventual use.

---

### VNC Connect - Gets you connected to the people that need connecting!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Government Administration
- Company size: 201-500 employees
- Product usage: 3-5 years · daily
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fantastic! from sales, to implementation to support, excellent experience!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy of use, footprint of program, permission tool to control access. Support is out of this world!

#### Cons

Cost has increased considerably over the last few years.

---

### Real VNC is a rock solid VNC tool

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Real VNC is easy to setup and configure for doing secure VNC connections. This program is updated often so you know it is staying secure.

#### Cons

I don't really have any complaints about this program. It works as intended.

---

### It works well but is not suitable for those who are not a PC genius

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: 1-3 years · weekly
- Reviewed: August 2022
- Review source details: This review was submitted organically. No incentive was offered

A software created on business needs without looking, even by mistake, at the UI or UX, at the precautions to make this software understandable, as everyone else has done: from Teamviewer to Ultraviewer to Anydesk. Removed this works really well.

#### Ratings breakdown

- Ease of use: 2/5
- Functionality: 4/5

#### Pros

Once set it is a bomb, it allows you to connect to your PC in a moment and for free from dozens of different devices. In terms of functionality we are talking about a software very similar to the competitor Teamviewer. Really great experience once every detail is set.

#### Cons

Are you not a PC genius? This program is evil. It is true that once set it is fine but you must, in fact, first set it. You must first understand that they are two different software, one for the "input" signal and one for "output", that the PC has a password that is not the same as the account and is not that of the PC, that often the software goes into logout and does not work. It is a nightmare objectively. You open it with the fear that it won't work.

---

### VNC Connect, your remote desktop key

- Overall rating: 5/5
- Reviewer: Agustin M.
- Industry: Pharmaceuticals
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

I've solved every remote access to my computer with VNC, having lists of computers that I can one-click enter and solve every issue while still working on my main computer is a bliss. Enjoyed a lot the integration process.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

I think the most helpful thing about VNC Connect is the simplicity of configuration, having access to a PC in minutes is an insanely good experience.

#### Cons

I think the VNC Connect team can improve a lot adding features like Drag & drop support extended, or a tutorial for all the keyboard shortcuts, sometimes you're using them without even knowing and an introduction to that could be really helpful.

---

### Remote access for PCs Via VNC

- Overall rating: 4/5
- Reviewer: Mudssar A.
- Industry: Consumer Electronics
- Company size: 1001-5000 employees
- Product usage: 3-5 years · weekly
- Reviewed: May 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Remotely access for PCs do save travelling and incoporate work from home, it saves costs as well for travelling and office expenditures. We set a sperate system to boot a PC via mobile, it was not pre builtin in it. it is good for IT users to support whereas we also used for our outdoor job peopls aswell from home support to avoid data sharing and other security matters. Finally it is meeting our expectation with some our additional work.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

VNC connects other computers to perform a task remotely, they can be connected on lan via a local server and also can be configured on internet using VNC's server, So viewer and service both are seprate. Access between computers can be made with and with out passwors, so its a completely secured to prevent unauthorized access, using OS login crednetials security feature is also optional and secured. File sharing,chatting, key stroke notification sounds good. On viewer multi users can be accessed,moniotered and also can be worked on them accordingly.

#### Cons

High internet speed is required for smooothly work, as now a days dual security check is used in most softwares so it is not available in VNC. In viewer devices shoud be saved by MAC or IP to access, which is currently not available in VNC, Configuration for boot over LAN is not available in VNC.

---

### Great product for working from home during the pandemic!

- Overall rating: 5/5
- Reviewer: Josh C.
- Industry: Design
- Company size: Self-Employed
- Product usage: 1-3 years · weekly
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I needed to work from home for a while during the pandemic and this was an awesome way to do that!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One of the best things is that I can see both screens and work from them just like working at my desk at work. I also love how it will quickly reconnect on startup. I have used this to work remotely and have had no problems. Really no slow downs I can work like I am on the computer.

#### Cons

The only pain is that I must leave my work computers on at all times to make sure they will connect. There may be something to remotely turn on my computer but nothing with VNC connect.

---

### VNC connect is my favourite tool to access all my devices remotely

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: a free trial · daily
- Reviewed: June 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A brilliant experience. When ever I get a new device, one of the first things I do is install VNC connect- from phones to desktops to my Macbook- they can all work seamlessly and I can access each of them regardless of which device I'm currently working on

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I enjoy that after I've set up VNC connect on any of my devices, it is effortless for me to be able to log into that device from my mobile phone and do anything I need to do quickly and effortlessly

#### Cons

The initial setup process was slightly complex, but I think within an hour anyone can master this. Its easier to set up in comparison to Team Viewer

---

### VNC Positive Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall experience with VNC is positive. It easy to work with.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It gives me the ability to work from home.

#### Cons

When there is poor network, it starts to lag and produce distorted colours. It only allows me to control one screen hence, I have to disconnect one screen at work.

---

### Reliable and Affordable

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Civil Engineering
- Company size: 2-10 employees
- Product usage: 3-5 years · monthly
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, RealVNC has proved to be a highly reliable service. Its support applet does not require installation, calling it from our software is easy to implement. That said, an API for the support applet would be welcome.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

An important feature for us is the availability of a technician-centered license as opposed to customer-based licensing.

#### Cons

The need for the customer to initiate the support session in real-time. We would appreciate it if the customer could start the session, specify our level of access (user/admin, access time window) and leave, so that we could log in at a later time.

---

### RealVNC review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Sports
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Contact always very friendly/professional! Good product!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to install, runs stable, nice pricing!

#### Cons

Nothing from my Point of view. All the time I use it, I had no Problems. I am using it for 3 years now.

#### Vendor response

Thanks for your review Martin! It's great to hear you're happy with our product!

Replied January 2025

---

### You should try Real VNC !!!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Farming
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I'm always feeling happy and confortable to use it. It never failed

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's really easy to use and the most important point it never failed

#### Cons

I really don't know what to answer about it because there's nothing I didn't like about it

#### Vendor response

Hi Sophie, thanks so much for your review. We're thrilled to hear you're enjoying using RealVNC Connect!

Replied January 2025

---

### love real vnv

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: 1-3 years · weekly
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

its wirking stable snd i love it to work with it

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

works perfect with my divices. anf it is very useful

#### Cons

only four pc can be running with my low account

---

### VNC Connect - Easy and lightweight

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer & Network Security
- Company size: 11-50 employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We've used VNC for well over a decade now, because of it's reliability and ease of use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The small size of the software is a huge bonus for us. It's just lightweight and easily managed.

#### Cons

It doesn't offer the big fancy features that the more expensive offerings do, but it does the job for us.

---

### VNC - The Real Viewer

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Remote Assisting and Remote controlling made very much more manageable with VNC. Even easy file sharing.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The small in size installation file for endpoints is very much useful when it comes to deployment in a organization with lot of branch officers.

#### Cons

When renewing the VNC subscription, we are unable to push it centrally from the server. Instead we have to key in or import the license file from VNC endpoint.

---

### A great virtual networking software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I just love to use VNC for virtual networking. It's allows me to control my whole office system remotely from my desk. I'm a daily basis user of VNC connect and I know without that I could not complete my task quickly. The most important fact is I managed many hard task using this without physical movement. It is a great virtual networking software for any type of organization. I can recommend this software to any small to large organization, specially for IT Administrator or System Engineer.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This software is very easy to use and understand. The interface is really simple and good, you can see all the feature together. You can connect a system easily using VNC viewer just providing the server address and a name and it allows to edit the connected system's name any time. VNC Connect consist of two module, one is VNC Server, another VNC Viewer. Using VNC viewer you can control, connect, configure another system remotely. It allows you to connect remotely with multiple system such as laptop, tablet, desktop, and other smart multimedia system. It also provides password protection to prevent unauthorized access. The security features of VNC is very strong.

#### Cons

Sometimes the viewer may not responsive properly in some different types of devices, the remote screen can broke and not justified or adjusted with your system. It should provide multiple window/screen view system at a same time then you could select any system you want.

---

### Great tool to remote desktop computers.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Electrical/ Electronic Manufacturing
- Company size: 201-500 employees
- Product usage: 1-3 years · weekly
- Reviewed: July 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use VNC connect to access Raspberry pi computers in my IoT devices. Very easy, It only requires an active internet connection. When the computer starts, if the internet is available server automatically connects otherwise waits for an active connection. We can manage our devices from our profile. We can assign acces rights to other users too. Support cross platforms.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It just needs an active internet connection to remote desktop the device. Just need to run the server on the device that needs to control. If the device should be accessed over internet user have to log in to their own profile. Otherwise, under the same network, direct access to the IP is provided. From the profile, we can share our devices with others with limited access to the devices. With free accout, we can manage only a limited number of devices.

#### Cons

Problems can occur when trying to connect using a local server, But referring documentation and discussion forums can solve the problem. If disconnects auto connects to the network. Overall easy to use.

---

### One of the best and easiest light weight tool to connect to computers and virtual machines

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 501-1000 employees
- Product usage: 1-3 years · daily
- Reviewed: November 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It has been a great experience this is my go to tool to connect to any VM or machine that I need. It has been always reliable.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

One the features I liked the most of this software is the how easy is to have a bare minimum virtual machine and by just downloading the VNC server on the Virtual machine and the VNC cliente in your laptop you have visual access to the machine. On key feature that I saw it was consistent through all the time was the copy paste from your host machine into the virtual machine.

#### Cons

Until now I haven't had any problems with the software it has worked flawlessly and the copy and paste between machines and host has always worked amazingly.

---

### Live screen sharing during remote desktop troubleshooting

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In some cases, the freeware can be use for learning purposes (good for students to explore more on remote sharing/troubleshooting)

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

1) It was great product that have ability to remote desktop screen user without interruption user view 2) Once you have successful remote connection, the session will save in your recent activity and if you require to reconnect again with that PC, just click the previous session shortcut 3) It was stable connection without having any issue for disconnection unless if there are network failure during the incident/troubleshooting

#### Cons

None, it was totally great products for live session remote troubleshooting that has been use in our division

---

### VNC Connect review

- Overall rating: 4/5
- Reviewer: Milenko M.
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2020
- Review source details: This review was submitted organically. No incentive was offered

It was good until at some point I had to start using another Software, which proved to be better in every way back in the beginning of my career.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

I used to check Customers PC's with this Software and it was good and reliable, I used to run it via custom made bat file ( by my organization ), which proved especially good when I had to stabilize new replacement unit, which had only pre requisites installed on it, after Windows was installed.

#### Cons

VNC lacks some handy possibilities and reliability in remote connection, in comparison to the other remote connection Software's, which are available for free on their respective official sites ( full versions ).

---

### Good software to connect to Virtual desktops

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: July 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Ease of use, connectivity, ability to save and connect to different VDIs

#### Cons

Slowness issue - at times the connection and hence vdi seems to be slow

---

### VNC remote support

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: 3-5 years · weekly
- Reviewed: June 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 2/5

#### Pros

Consider it was free it is quite capable and allowed us to remotely access the needed systems

#### Cons

Advanced features like transfer of files to the remote system from the controlling machine were missing or did not work well. The core functionality (remote control, unattended, password protected) however did work without any issues.

---

### Ease of use.

- Overall rating: 5/5
- Reviewer: Cassandra B.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

VNC has been fantastic for remotely resolving issues for our users. It has an easy setup process. It is also very easy to use and maneuver.

#### Cons

Sometimes swapping between screens when we remote into a machine with dual screens is tedious.

---