About xAssets IT Asset Management

xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests. Key features include service management, desktop management, server management, reporting, charting, help desk tools and asset disposal management. The solution can also be deployed on-premise. 

The solution offers integration with System Center Configuration Manager (SCCM), active directory and other IT systems. A discovery engine collects inventory and software information. The engine can discover network equipment, Apple and Linux devices, IP phones, virtual machines and more.

Users can manage IT contracts, including stages from asset requisition through asset disposal. The solutio...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

2 Reviews of xAssets IT Asset Management

Overall rating

5.00 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 2 of 2 results

Do you use this product?Write a review

January 2020

Naveen from Lloyds Bank

Company Size: 201-500 employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

xAssets - Asset Management Tool

Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops & Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software.

Pros

We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory. It discovers not only desktops & Servers but other assets like phones, Turrets, Printers, Switches etc. Also we can create and edit custom reports easily.

Cons

We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions.

Response from xAssets

Replied February 2020

Thank you for this excellent review. We can setup a rule to decommission assets based on any calculable criteria, and we can do this within your support subscription (i.e. without futher charges).

January 2020

Paul from Porsche Cars North America, Inc.

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Awesome Product & Outstanding Support

Our overall experice is fantastic. xAssets is a huge upgrade from our old, manual system. We love the automation as a result of synchronizing with other systems. This product allowed us to be more effcient in managing our IT assets. Support is also very important to us and xAssets always resolves any incidents promptly. I hightly recommend xassets for your IT asset managment needs.

Pros

I liked most the automation aspects of the solution and how we were able to customize it to fit our needs.

Cons

No complaints. Intially there were a few kinks with integration, however xAssets worked diligently to resolve those issues quickly.