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> Reviews of Zoho Assist. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Assist is a good fit for you!

Source: https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews

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Zoho Assist Reviews

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[Overview](https://www.softwareadvice.com/help-desk/zoho-assist-profile/)

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# Zoho Assist Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(1,087)

4

(294)

3

(32)

2

(7)

1

(2)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.6

Value for money

4.7

Functionality

4.6

* * *

### Pros

"The platform allows me to have all the equipment I need to provide service to clearly organized and always available, which makes day-to-day operations much more efficient."

"I also appreciate the "Bulk Deployment" options and the ability to organize computers into groups, which makes managing multiple machines for a single client very efficient."

"In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription."

### Cons

"The file transfer speed can occasionally lag on lower-bandwidth connections compared to some high-end competitors, and the initial setup of the unattended agent on macOS requires a few extra security permission steps (though this is largely due to Apple’s OS restrictions)."

"Finally, session reconnect stability can be inconsistent; if the connection drops, you may need to restart or resend the session link, which interrupts workflow during critical tasks."

"Occasionally, the connection speed can be inconsistent when connecting to systems in certain regions, especially compared to top-tier competitors like TeamViewer in high-latency environments."

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Zoho Assist Reviews, Pros and Cons - 2026 Software Advice