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> Reviews of Zoho Connect. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoho Connect is a good fit for you!

Source: https://www.softwareadvice.com/help-desk/zoho-connect-profile/reviews

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Zoho Connect Reviews

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# Zoho Connect Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(40)

4

(22)

3

(8)

2

(1)

1

(2)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

3.9

Value for money

4.1

Functionality

4.2

* * *

### Pros

"Connect gave us a great platform to utilize with external team members where we could control the conversation and content shared easily"

"Live chat, content sharing, and the chat restrictions were all great features to use with our external partners"

"Task Management and Sharing features work quite smoothly and fast."

### Cons

"Text formats are unchangeable (according to feedback by support on a ticket)."

"Interface speed is a bit slow."

"The event organization sometimes work not very smoothly"

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Zoho Connect Reviews, Pros and Cons - 2026 Software Advice