MedTrainer vs Virtru

RATING:

4.3

(120)

MedTrainer has 120 reviews and a rating of 4.29 / 5 stars vs Virtru which has 37 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (120)
4.6 (37)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 24, 2023
October 4, 2022
Pros/Cons
  • Pros

  • Easy and reliable, my coworkers are not always hunting me down that the website and software are hard to use. The tech support is responsive and quick.
  • Very user friendly, and easy to create reports.
  • Cons

  • Some of the courses get stuck, don't calculate correctly.
  • Requires manual intervention to work as we need it which is not what was promised. We are very unhappy and are actively looking at other providers.
Read all user reviews
  • Pros

  • I love that you can choose which emails to include this on and it's not required on all emails.
  • With a click of a button, I’m able to encrypt my e-mails. I enjoy the reminder to secure or not secure before sending my e-mails.
  • Cons

  • I don’t like that when virtru is enabled I still have to click another botton in order to send my email.
  • I have had to start sending instructions about how to retrieve the passcode, but it results in frustration from time to time. Patients just want to read their message.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos