About Virtru

Virtru is a cloud-based data privacy and security platform that helps businesses of all sizes across education, IT, manufacturing, finance and various other industries manage and encrypt emails.

The application enables supervisors to set up access control for files, folders and attachments in Gmail, Microsoft Outlook, Google Drive and several other platforms. Employees can define expiration dates, disable the forwarding feature and insert watermarks in attachments. Virtru also allows administrators to generate audit reports and conduct forensic analysis on incoming and outgoing emails to maintain compliance across the organization. Users can also revoke access to messages and identify sensitive data by implementing DLP rules while encrypting emails.

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34 Reviews of Virtru

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 34 results

February 2020

User Profile Picture

Kyle from Broadsign

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

February 2020

Encrypted emails all from your inbox!

Overall Virtru is my go to email encryption solution. It really give peace of mind when you need to send sensitive information

Pros

Alows you to send encrypted emails natively inside gmail inbox. This will also encrypt any attachments you add also!

Cons

Since this is essentially a browser extension there are some weird bugs that happen, but most of these are dealt with a simple off and on of your browser.

December 2020

Erica from genome medical

Company Size: 51-200 employees

Industry: Biotechnology

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

December 2020

Pleased - so far so good

I have been using Virtru for 3 years and primarily send medical records to patients. Overall, it's been very positive but as I mentioned, we have had to develop clear instructions to make it more user friendly for our patients and partners.

Pros

Pros: - it's easy to set up and train new team members to use. - when toggled on/off it's very clear with the color change which setting you have it on - it is a simple process to revoke an email. I like that you don't need to visit the dashboard to do so - I reached out for customer support and received timely responses

Cons

Cons: - Sometimes there is an issue with attachments. I have heard from many recipients that they have difficulty accessing them and it's not obvious to me as the sender why this happens - the messages often go to a spam or junk folder - it's not always clear when an email has been accessed - there isn't an option to export or easily filter messages in the dashboard - once you have accessed a secure message it's easy after that, but it can be confusing for first time users. I have had to start sending instructions about how to retrieve the passcode, but it results in frustration from time to time. patients just want to read their message. they don't want to jump through hoops to do it. - if sending from an alias, you cannot tell which person read it

June 2021

Heather from Dr Christian A Clinard Family Dentistry

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Virtru gives us peace of mind when sharing patients private information!

My overall experience with Virtru has been a good one. I would recommend to any medical facility to use Virtru to protect their patients private information.

Pros

Virtru is very user friendly. I have not had any problems at all with this software. I love that it allows for us to send our patients private information safely and securely.

Cons

Every once in a while we will have a recipient state that they cannot open up the attachment that we have sent through Virtru but that is not very often.

July 2019

Maricel from Globe

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

July 2019

Not that Functional

Pros

It’s function to secure privacy of my email was not relevant for me. Other recipients (does not have virtru) outside my company is having hard time accesing my email though my email is intended for all the recipients. There are still other software which is better than this.

Cons

I don’t like that when virtru is enabled I still have to click another botton in order to send my email. It took longer to load the email before I can read which is not helping for me.

November 2020

Christian from The Counseling and Education Center

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

November 2020

Protection Made Easy

We are in the mental health business and have the confines of HIPAA to pay attention to. Virtru is a product that allows staff to deliver sensitive reports to other medical providers in our area in a secure manner. I also value this added layer of protection for email within the agency - to protect information at all times.

Pros

The extension into Chrome and working seamlessly with Gmail is wonderful. The ability to set controls and even making sent mail disappear after 10 days is outstanding. I value that everyone receiving can easily open our encrypted email and not have to deal with another user ID and password. This product is very sophisticated.

Cons

Once in a while the extension disappears from Chrome. I have had a number of employees suddenly no longer have Virtru installed and wondering how to get it back. While not that hard to "reinstall", it is bothersome that this occurs.

Reasons for Choosing Virtru

The ease of use to apply encryption and the controls that give even more control over the email (e.g. blocking any forwarding). I also wanted something easy for receiving clients that would not require an "account".