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Brightree Home Health and Brightree Hospice

Brightree Home Health and Brightree Hospice provides a combination of a native iPad point-of-care app and cloud-based back office software which allows post-acute care providers enforce standards and best practices to ensure quality... Read More
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Igea HHC

Igea HHC by Complia Health provides a web-based system ideal for home health agencies of all sizes. The highly scalable program is all-inclusive and can be configured for on or off-site location.
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Kinnser Agency Manager

Kinnser Agency Manager is a web-based solution that provides automatic medicare eligibility checks, claims submission tools and real-time dashboard. The solution also offers instant medi-span drug database screening, fast scheduling,... Read More
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CareVoyant

CareVoyant for Home Care is an integrated cloud-based solution offering intake, scheduling, clinical, point of care, billing, and HR. The system is suitable for home care agencies providing private duty nursing (Pediatric and Adult... Read More
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Alora Home Health

Alora Home Health Software offers a completely integrated software solution for home health care agencies. The flexible system includes features like mobile access, scheduling, and billing.
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Carecenta

Carecenta offers a suite of applications for agencies providing Home Health and Adult Day Care services. It is mobile-ready, web-based, and applicable to agencies of all sizes.
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Axxess

Highly recommended by many hospice, private duty, and rehabilitation agencies, Axxess Agencycore by Axxess Technology is a valuable web-based medical solution that includes one-touch technology among its easy-to-use features.
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Procura

Procura helps home health organizations of all sizes optimize every level of the agency, from the point of care to the back office to the Executive Director. With Procura's proven workflow, data collection and intelligence and reporting... Read More
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HEALTHCAREfirst

HEALTHCAREfirst offers cloud-based agency management solutions designed specifically for home health and hospice care. They offer tools to manage all facets of a home health and hospice business such as scheduling, patient care, clinical... Read More
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MatrixCare

MatrixCare Home Care Solutions group (formerly Soneto), has focused on the needs of Home Care agencies since 1999, supporting more than 2,000 offices across the nation. Formerly known as Soneto, this web-based solution is designed... Read More
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McKesson Homecare

McKesson Homecare and McKesson Hospice offers a suite of integrated applications designed specifically for the various settings of the home health and hospice sector. The suite is best suited for hospice and homecare organizations... Read More
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ClearCare

ClearCare offers a complete solution for private duty home care agencies that effectively manages the entire business, from client-facing functions to the back end. In addition to point of care capabilities, ClearCare also offers proprietary... Read More
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Suncoast

Suncoast Solutions is a comprehensive suite of software tools suitable for multiple service lines including hospice, home health, private duty and more. Suncoast is a cloud-based, patient-centric software which is able to capture... Read More
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Crescendo - Delta Health

Crescendo is the newest and most advanced system from industry leader Delta Health Technologies. Utilizing almost four decades of market expertise, Delta Health Technologies developed a cloud-based home health solution that brings... Read More
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therapyBOSS

Designed specifically for home health therapy staffing companies and therapists contracting with home health agencies, therapyBOSS is a complete and compliant solution from Pragma-IT that handles all business and clinical aspects of... Read More
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Optima Hospice (formerly Hospicesoft)

Optima Hospice was designed for hospices and supports the unique needs of hospices of all sizes nationwide. Optima Hospice is a cloud-based solution offering a set of tools that encompass every aspect of the hospice, from charting... Read More
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TheraTracker

TheraTracker by Turn Key Therapy is a complete home health therapy system designed specifically for home health therapy providers. This solution provides a host of features geared towards effectively managing the home health therapy... Read More
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AxisCare

Established by home care professionals, AxisCare Home Care Software provides a system designed with the workflow of a private duty agency in mind. AxisCare provides a scheduling software solution that features a GPS Mobile App, automatic... Read More
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MEDsys

Founded by former owners of Home Care Agencies and Developed by industry experts, MEDsys offers a end-to-end suite of applications that caters to the home health industry. It’s flexible enough to meet any company’s unique challenges,... Read More
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Rosemark

Rosemark Home Care Management by Shoshana Technologies is an end-to-end software for organizations in the homecare industry. Not only does it offer the applications to keep track of patient information, billing and scheduling, Rosemark... Read More
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KanTime

User-friendly KanTime offers almost any functionality that a Home Health agency needs within an integrated, web-based suite. It's suitable for agencies of any size, including Hospice, Private Duty, and Therapy/Rehabilitation.
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DeVero

DeVero's robust Point of Care application can be implemented standalone, or within a suite with Billing and Scheduling for a full operational solution. Web-based, we recommend it to medium-sized and large Home Health agencies.
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ContinuLink

ContinuLink is a comprehensive web-based solution that is specifically designed to meet the needs of businesses in the home care industry. It's one of the only web-based solutions on the market today that can handle the complex billing... Read More
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TherapySync

TherapySync is a comprehensive solution for contract therapy companies. The software can be accessed via the cloud or as an offline version. TherapySync streamlines business processes by offering many useful applications for therapists... Read More
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Footprints

Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of functionality with a point of care, billing, scheduling,... Read More
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Savii Care

Savii Care is a web-based solution that was created with the needs of Home Health caregivers, supervisors, and managers in mind. The software offers several tools, including point of care, patient billing and scheduling, accounting,... Read More
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Ankota

Ankota Home Care is a cloud-based home health solution for providers of all sizes that offers client management, care plans, scheduling, timekeeping, billing and payroll. Ankota is designed for desktop and mobile devices and is HIPAA... Read More
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Optima Home Health

Optima Home Health is a cloud-based home health management suite suitable for organizations of all sizes. Key features include workflow management, compliance guardrails and point-­of­-care documentation. Care operations management... Read More
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MyCooey

Mobile-based caregiver solution, MyCooey by Cooey Technologies assists caregivers and works to optimize healthcare outcomes. MyCooey is a standalone point of care solution offered in the US and is a fit for healthcare organizations... Read More
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Careficient AMS

Careficient is a cloud-based fully integrated agency management system for home health, hospice, private duty and therapy agencies. It manages employees, payroll, scheduling, referral sources, patients, doctors’ orders, eligibility,... Read More
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AppointMate by Delta Health Technologies

Catering exclusively to the unique needs of the private duty market, AppointMate by Delta Health Technologies was developed to streamline operations in franchise private duty offices. Delta Health Technologies acquired the software... Read More
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Arrow Solutions

Arrow Solutions offers integrated scheduling, billing, case management, reporting, payroll interface and human resources for non-medical home care agencies. With Arrow Solutions, private duty agencies can automate tasks, agencies... Read More
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HealthCare Assistant

Home health agencies have relied on HealthCare Synergy for more than 20 years to offer cost-effective, flexible billing software that supports Medicare, Medicaid and private insurance. There are also features for POC, HR and more.
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Netsmart Homecare

Netsmart Homecare is a fully-integrated home health electronic health records (EHR) solution that automates home health processes including patient intake, billing and accounts receivable. Key features include intake and scheduling,... Read More
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FreeDOM MD

Free to try for 60 days, FreeDOM by Health Data Services is an extremely affordable solution that is a great fit for smaller practices and home health agencies. The functionality in FreeDOM supports every need of the agency, from point... Read More
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Visit Wizard

Visit Wizard by August Systems is a flexible, customizable home health software solution that was designed to be both user-friendly and configurable. Offering modular, scalable functionality and flexible deployment options, Visit Wizard... Read More
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PRN Plus

PRN Plus by OMS2 is an easy to learn, easy to use and very affordable end-to-end home health solution for home health and private duty agencies seeking fully integrated Point-of-Care, Scheduling, Plan of Care and Billing functions.... Read More
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Pariox

Pariox was developed in 2007 by experienced home health therapists as a complete web-based system designed specifically for home health therapy contract companies. The system allows staffing companies to operate more efficiently with... Read More
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Home Healthcare Assistant

For professionals in the contract therapy and rehabilitation business, sometimes the constant multitasking and distractions can get overwhelming - there are phone calls to make, therapists to schedule, and notes to keep organized.... Read More
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TynetOnline

Tynet USA offers a cloud-based home health software for pediatric agencies and home health organizations of all sizes. The key features of the solution are patient scheduling, medical charting, claim filling and reporting. The software's... Read More
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Home Health Centre

Home Health Centre by Data Soft Logic Corporation is a full-featured Home Health Care solution. Web-based, it is accessible from any Internet-capable device, including iPads and tablets.
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VirtualCare

Founded in 2003, VirtualCare by Compliance & Billing Solutions is a fully integrated system for home health agencies that increases employee productivity and streamlines billing processes. It includes a variety of beneficial and robust... Read More
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FasterNotes

FasterNotes offers integrated cloud-based applications for Point of Care, Scheduling, Human Resources, Customer Relationship Management, and Billing. 24/7 support via phone, email, and chat is included in the low monthly fee.
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PROMISE

Since 1992, Horizon Healthware has offered affordable, quality software and outstanding customer service to home health agencies. Their billing and financial reporting solution, PROMISE, can be deployed as either an on-premise or a... Read More
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Home Health Gold

Home Health Gold’s Web-based data analysis and reporting software can help home health agencies looking to improve regulatory compliance. With this solution, users can evaluate clinical, operational and financial information through... Read More
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Homecare Homebase

Homecare Homebase is a comprehensive and integrated software automation system for hospice and home care agencies. The solution, which can be deployed only in the cloud, is suitable for home care and hospice industry players of all... Read More
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MBO HomeCare

MBO HomeCare allows home health, private duty and hospice agencies of any size to optimize resource allocation and staff scheduling. Users are able to generate multi-stop optimized routes for multiple traveling clinicians to deliver... Read More
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HHA eXchange Enterprise

HHA eXchange offers a user-friendly cloud agency management solution for Medicaid and Private Duty agencies. Integrated applications for Billing and Payroll, HR and Compliance, Workforce Management and Mobile give agencies the tools... Read More
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HomeSolutions.NET

HomeSolutions.NET is an electronic medical records (EMR) software solution for home health agencies. This system includes clinical, billing, scheduling, accounting and human resources applications. Vendor Sansio allows mobile clinicians... Read More
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CareViz

Runzheimer International’s CareViz software is a routing and scheduling solution for home health care or hospice agencies. The cloud-based system allows mobile caregivers to enter their availability so appointment scheduling errors... Read More
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Buyer's Guide

This healthcare market continues to grow as healthcare shifts from the hospital to the home. Like many healthcare professionals, these workers need to speed up patient encounters, while providing better care.

Providers also face the added challenge of being constantly on the move. Fortunately, home health agency software is designed to automate many of the day-to-day activities professionals encounter, including:

  • Admitting and monitoring new patients
  • Point of care documentation
  • Scheduling
  • Billing
  • Revenue cycle management
  • Claims processing 
  • Payroll processing
  • Administrative tasks

We've created this guide to help buyers better understand this software market and how to identify which systems will best meet their needs.

Here’s what we’ll cover:

Reviewers' Choice
What Is Home Health Software?
Common Features of Home Health Software
What Type of Buyer Are You?
Market Trends To Understand
Deployment Strategies
Recent Events You Should Know About

Reviewers' Choice

home health reviewers choice

 

Reviewers' Choice Products

AxisCare Brightree
DeVero Home Health Centre
MatrixCare FasterNotes

Our Reviewers’ Choice list shows the five highest user-rated software solutions for Home Health when adjusted for total number of reviews and recency of reviews.

If a software solution has more reviews, and more recent reviews, we value those ratings more highly than a product with fewer, older reviews. This is because is it much harder to get 100 five-star reviews than it is to get 10.

We also know that software vendors continually tweak and update their product, so we believe that more recent reviews tend to be more accurate.

To determine which products made the final cut, we looked at how users rated each solution's:

  • Overall performance,
  • Ease of use, and
  • Customer support

A solution can make the Reviewers' Choice top five in all three categories, or just one or two. All software solutions in the Reviewers' Choice have at least 10 reviews from real software users. The final products are listed in alphabetical order from left to right.

For more details on how we selected our Reviewers' Choice, read the full methodology.

What Is Home Health Software?

It generally includes features typical of most electronic health records (EHRs) to streamline the day-to-day clinical operations of providers. More specifically, these systems have been designed to automate nearly every process needed in home care—ranging from clinicals, or point-of-care records, to billing, scheduling and accounting.

Most systems are designed to take you through the Home Health Care Outcome & Assessment Information Set (OASIS) while keeping patient data secure and HIPAA-compliant.

Some systems offer unique features designed to meet the needs of specialty areas, such as physical therapy, occupational therapy, speech-language therapy or others. (For more information about software designed for other post-acute care settings, check out our long-term care and nursing home software guide and our assisted living software guide.)

Common Features of Home Health Software

Point of care Assists in conducting and capturing information from OASIS assessments and in determining a Plan of Care. Helps with completing HCFA-485 forms, OBQI reports and HHRG scoring. Stores notes from home aides, hospice, therapists and information on patients’ vitals. Functions include internal messaging, medication interaction checks, mobile device and telephony support and infusion therapy support. Also features signature capture, physician portal, ICD-9 database and HL-7 interface.
Billing Home health billing software manages eligibility verification, claim scrubbing and CMS-1500s. Includes case mix calculator and non-LUPA case adjustment. Functions include ERN posting and electronic remittances, secondary payer support, request for anticipated payment (RAP) support, collections management, billing services and UB-04 support.
Scheduling  Home health scheduling software manages the process of scheduling patients to ensure accuracy of daily calendars. Features include conflict alerts and wait lists.
Accounting Automates accounting procedures for agencies. Functions include payroll, general ledger, purchase orders, accounts payable and inventory control. Also handles bank reconciliation, accounts receivable, fixed asset management and budgeting/forecasting.
Human resources (HR) Assists in routine activities including healthcare provider background and security checks, tracking time and attendance and payroll. Handles I-9 forms, certification tracking and review management.
Customer relationship management (CRM) Helps coordinate care of patients across specialties, departments and locations, improving the impact of your referral program. Aids with correspondence related to wait lists for hospices with limited space and to donor management for organizations receiving charitable contributions.

Aide plan of care in Alora home health

Aide plan of care in Alora Home Health 

What Type of Buyer Are You?

Before evaluating software and lining up a formal comparison of systems, you’ll want to make sure you know what type of buyer you are, and which home health software vendors meet your needs. We’ve found almost all buyers fall into one of the four categories listed below:

Home care. These agencies provide care by licensed health workers—including registered nurses, licensed practical nurses and licensed therapists—to treat patients for illness or injury. The most important features of home care management software for these agencies will likely be the clinicals (also called point-of-care records) and scheduling features to help you monitor your patient census. Most agencies will also require applications such as human resources, accounting, billing and customer relationship management. Therefore, integrated suites are ideal for these buyers.

Hospice care. These organizations will often look for human resources and customer relationship management systems. These features help support communications with volunteers and philanthropic donors that help the organization either financially or with in-kind contributions. Human resources features are important for conducting tasks, such as background checks of workers, payroll and performance reviews. Some organizations may prefer software tailor-made for hospices; see our hospice software buyer's guide for those options.

Private duty. These buyers typically provide non-medical care and require software that can support billing to organizations other than Medicare. They oftentimes also require human resources, scheduling and accounting solutions.

Therapy/rehabilitation. Therapeutic care providers, such as speech therapists and physical therapists, often look to systems to help manage patient data and track therapy progress. Other common needs include ensuring compliance, scheduling, therapist productivity and managing accounts receivable.

Market Trends To Understand

Buyers should keep the following trends in mind when researching software. How a vendor fits within these trends can affect its viability.

Software as a Service (SaaS). The growth of cloud, or Web-based, computing practices has touched many industries and healthcare is definitely among them. Within healthcare, home care-centered agencies can appreciate the lower upfront costs of home healthcare software, monthly pricing model, lack of IT infrastructure and remote accessibility that Web-based applications can deliver.

Accessibility from mobile devices. Web-based home care solutions provide convenient access to patient data from mobile devices, such as an iPad, iPhone or Android. This improves your efficiency and reduces paperwork by helping you complete assessments directly at the point of care.

Quality assurance features. Given the prevalence of mobile devices, it can be increasingly important that a point-of-care system automatically generate a Health Care Financing Administration (HCFA) form following completion of an OASIS so that payment from Medicare is assured.

Deployment Strategies

When selecting a solution, buyers can choose to implement applications for specific tasks—known as standalone, best-of-breed home healthcare solutions. Or, they can go with an integrated system that has a full suite of tools to address all of their needs—such as accounting, billing, human resources and more.

Agencies also need to determine how they would like to access the system. For example, some systems are offered completely over the Internet as Web-based home health software systems. This is also referred to as a software-as-a-service (SaaS).

These SaaS systems are typically offered in a pay-as-you-go monthly or annual subscription and are hosted and maintained by the vendor. Other vendors offer on-premise solutions where users install and run the system from a server at your agency. It’s important to note that many vendors today offer both SaaS and on-site systems.

Recent Events You Should Know About

Home health market predicted to grow to $11 billion. A 2016 study by Stratistics MRC predicts the global home healthcare software and services market will be worth $11.2 billion by 2022. Factors contributing to this growth include the rising geriatric population and the number of products and services being developed to address their needs.

Homecare Homebase and Samsung team up. In December 2016, home health software vendor Homecare Homebase (HCHB) announced a collaboration with Samsung. HCHB’s platform will be available on more than 140,000 Samsung Galaxy Tab E tablets to help mobile users manage workflows, revenue and resources.

Home health market gets its own voice assistant tool. In December 2016, vendor Orbita released its Voice Experience Designer tool. Similar to the Amazon Echo voice platform, this tool leverages artificial intelligence and relies on voice commands to perform tasks. It is specifically designed to help home health patients by offering applications to monitor medication/treatment adherence, caregiver coordination, pain management and more.