110% satisfied. WV is going to implement EVV for our state and I am not looking forward to switching company's if it doesn't match up for the new billing requirements. I have been able to get any reports going back to 2012 for my company and since our area was hit by a flood in 2016, I know that the more information that I put into this system is added protection for our agency !

Easiest scheduling for staff and patient care needs and will give you list of available staff with the correct qualifications for that patient in their area. We are a small agency that did all of our scheduling by paper for our clients and staffing using a tickler file system. The reports that I can run from this for daily operations has surpassed anything that I would ever imagined. Adding more to the client plan of care and staff EVV has just made this more and more effective and at a cost that hasn't increased with all the added functions. We have used other operating systems but with changes has always increased the price so much that we constantly had to change systems and is time consuming and frustrating to office staff. I convince other agency's who has trouble with staffing to check Adacare out !!!

Nothing specifically that I don't like about this software, any tips that I thought would help has been implemented into there system over the last 9 years of using it.

Our company has been using Adacare on a day-to-day basis for almost four years. The software has become a primary tool in smoothly running a business. The Adacare team and [SENSITIVE CONTENT HIDDEN] in particular, have always provided us with fast, excellent care anytime we've needed assistance.

Adacare is very user-friendly and perfect for in-home care agencies who need great scheduling/payroll/hr software for a competitive price. This software allows us to easily update our clients' schedules and personal information in the office and on the go, making scheduling a breeze!

The only thing that could make Adacare better would be an app; this would allow caregivers to clock in and out of the shifts quicker and easier.

I can appreciate the videos available for our staff to review at anytime.

It’s frustrating when it comes to staff scheduling. The system takes over days and time which makes it unproductive for the user.

AdaCare has been very easy to use - even for those who are not 'techno-savvy'! We began using AdaCare in December of 2017 and I have been very impressed by the changes and additions that have been made that make everything easier - from scheduling to billing. They have even had an open ear about modifications and suggestions that might improve the overall use of AdaCare. And the service is beyond compare - fast and easy!

The support pages that are accessible to office staff have not always kept up with the changes.

Simple and very useful. Multiple types of views.

I do not like having to go to different tabs to do different things on the same patient....such as, I cannot change a future visit time in the visit history section... which is where I often look to tell a patient when their next visit is scheduled. I wish mobile view had at least the visit type listed! If I get a patient added during my shift, I sometimes don't have time to log-in to a laptop to access desktop version of ADAcare to look up the reason for the visit. I therefore occasionally have to ask the patient what the reason for the visit is.

Our agency has been with AdaCare scheduling for 4 years and we have been very pleased. Their customer service/training has been exceptional (A++). Not only have they implemented suggestions to improve the system’s ease of use but have always answered all our questions no matter how simple they may be. Their upgrades to the system is not once a year but many times throughout the year. Because we are a small agency, AdaCare’s cost fits our monthly budget. AdaCare’s cost and their exceptional customer service makes them a high-value scheduling system for us and one we would highly recommend.

Improvements have been made but more options for the reports would be helpful.

As a scheduling company for a home care company, we all felt that Adacare met all the needs we needed for Staff, aides and clients. Very easy to access on line

We had Adacare for several years and never thought of trying another software after we started it. Adacare was easy to use and if we did need support they were always available to help us.

A actual APP for Adacare would be great.

So far it works for what Our company needs it for. Ada care has been all I known when working with a scheduling software. So over all I would say its good.

Ada care allows to View calandander in 2 different views, Highlights conflicting errors.

would like to have option to view or have a list of which staff lives closest to certain clients selected. this would be nice to have.

The support staff has been very helpful, responding in a very timely manner to any questions, concerns or other issues that we face.

I like to flexibility and accuracy of the program, Also the ease of reviewing the schedule and making changes once familiar with the product.

It does take a considrable amount of practice and use to gain its benefits. Still learning some of its features that are very helpful. The training modules are very helpful.

Positive. It helps me to manage daily.

I really appreciate the support. I use AdaCare daily. It is a must.

I do not have any challenges. Adacare helps me on a daily basis.

We have saved so much money on our weekly payroll by using the clocking in by GPS or phone option. We used to use paper time sheets and this system logs the actual hours that our caregivers work so that it is an accurate total when we print it out for payroll.

We like the option for our caregivers to be able to check their schedules which makes them accountable for making it to their scheduled shifts. We also love the clocking in and our by GPS or by phone.

So far, we have no complaints about this software.

Since our start it has been great. I love that AdaCare is always evolving and that they take all of it's users requests into consideration as much as possible.

This software tracks everything we need and it's forever evolving.

I'd like different billing options and I'd like to be able to input pricing when I set a client up from the beginning and not have to go back in.

Ease of use, easy to train new staff how to use.

It would be perfect if there was documentation for home health care.

Very good for the most part

Design of the Schedules Reports Easyness to add staff

Takes forever to refresh due to being web-based, itis excruciating to have a client on hold because adacare does not react as quickly as needed

Great experience. I like that they are a small business like ours and have great customer service representatives.

AdaCare always is available to answer any questions or concerns and have been always so helpful.

Nothing I can think of! We have had Great service

I find Adacare very helpful with documentation and use of the different colors to notify when a visit is complete and when there are 2 visits scheduled during the same time.

I don't have anything that I don't like with this software.

Overall - great experience. Pleasure to work with

Very intuitive menu design and nice interface. Customer support is the best. Very helpful and knowledgeable. Helped to adapt and customize to needs of our operation.

Some additional features would be helpful. Like say accounting tracking, draft scheduling, etc

Very good experience. Years of keeping me straight.

Keeps my scheduling of homemakers so simple.

No cons. It’s great, and questions I had they answered quickly.