Our company has been using Adacare on a day-to-day basis for almost four years. The software has become a primary tool in smoothly running a business. The Adacare team and [SENSITIVE CONTENT HIDDEN] in particular, have always provided us with fast, excellent care anytime we've needed assistance.

Adacare is very user-friendly and perfect for in-home care agencies who need great scheduling/payroll/hr software for a competitive price. This software allows us to easily update our clients' schedules and personal information in the office and on the go, making scheduling a breeze!

The only thing that could make Adacare better would be an app; this would allow caregivers to clock in and out of the shifts quicker and easier.

AdaCare has been very easy to use - even for those who are not 'techno-savvy'! We began using AdaCare in December of 2017 and I have been very impressed by the changes and additions that have been made that make everything easier - from scheduling to billing. They have even had an open ear about modifications and suggestions that might improve the overall use of AdaCare. And the service is beyond compare - fast and easy!

The support pages that are accessible to office staff have not always kept up with the changes.

I can appreciate the videos available for our staff to review at anytime.

It’s frustrating when it comes to staff scheduling. The system takes over days and time which makes it unproductive for the user.

It’s been wonderful anytime I’m having a problem I reach out to support and they are always quick to respond and are always helpful no matter what the situation is.

All the features work great for us the best part is the capability of staff learning about clients on their phones.

Not being able to select more than one answer on the assessments. We have clients who may need more than one service at a time in the same category.

Simple and very useful. Multiple types of views.

I do not like having to go to different tabs to do different things on the same patient....such as, I cannot change a future visit time in the visit history section... which is where I often look to tell a patient when their next visit is scheduled. I wish mobile view had at least the visit type listed! If I get a patient added during my shift, I sometimes don't have time to log-in to a laptop to access desktop version of ADAcare to look up the reason for the visit. I therefore occasionally have to ask the patient what the reason for the visit is.

Our agency has been with AdaCare scheduling for 4 years and we have been very pleased. Their customer service/training has been exceptional (A++). Not only have they implemented suggestions to improve the system’s ease of use but have always answered all our questions no matter how simple they may be. Their upgrades to the system is not once a year but many times throughout the year. Because we are a small agency, AdaCare’s cost fits our monthly budget. AdaCare’s cost and their exceptional customer service makes them a high-value scheduling system for us and one we would highly recommend.

Improvements have been made but more options for the reports would be helpful.

I recommend to anyone who needs a scheduling software to take the time and look into AdaCare. Don't let the price fool you.

This is a user friendly scheduling software, with very competitive priceing. Plenty of reports to help you manage your staff.

We have tried many of different EMR systems for our agency some have this some have that they all claim that they have all the bells and whistles until you start to have issues. AdaCare is simple to use and I have never heard a team member to complain about the software. Of coarse we hope to see EVV in the near future and maybe some nursing forms added.

It has been a great experience. It has saved me a lot of time therefore, money. I also like that our employees can track mileage, see their schedule and make visit notes. The visit note option has helped make invoicing insurance companies much easier@

This software has made my billing and payroll process easy and breezy. Using Adacare has saved me a lot of time. It was easy to implement and easy to learn. The customer service is great. You can always reach someone and they are willing to walk you through what you need. [SENSITIVE CONTENT HIDDEN] did a great job training me. He is a patient and very thorough with his training.

I wish the clock in/out system via my.adacare.com was a little more streamlined. Is it possible to have less steps? It has taken our employees that are over 50 a little longer for them to get the hang of it. Can Adacare become an App?

From an HR prospective, this system makes it extremely easy for me to keep track of who is due for what.

I appreciate how user friendly this system is for scheduling, maintaining caregiver compliances, and for charting. I also really appreciate how helpful their support team are.

I can't think of anything that I don't like about AdaCare.

So far it works for what Our company needs it for. Ada care has been all I known when working with a scheduling software. So over all I would say its good.

Ada care allows to View calandander in 2 different views, Highlights conflicting errors.

would like to have option to view or have a list of which staff lives closest to certain clients selected. this would be nice to have.

AdaCare has the best customer support team. They are always available, friendly, and helpful.

The monthly price for AdaCare can’t be beat! It’s customizable, intuitive, and has all the features our small home care agency needs.

Integration with desk top accounting software

Support has been awesome! They are quick to respond and give detailed help. Some of our requested features have been implemented.

It is far to easy to swipe and accidentally move a shift. So many new features and I don't have time to muddle through testing them. The help is not real intuitive. I do better doing trial and error.

[SENSITIVE CONTENT HIDDEN] is the best technical support person. He resolves any issue I may have. He's also very resourceful if there is a limitation to the software he offers suggestions. He knows the industry very well. He's an asset to AdaCare.

The time keeping module is trustworthy and makes doing payroll alot easier. The payroll reports are accurate; they match the client's billable hours. It all helps our company to be able to handle more clients and employees and grow.

The mobile app could be better. The desktop version is hard to manage on the phone. The functionality doesn't have to have everything the pc version has. An easy to get to calendar would be great.

Excellent!

AdaCare set up process was very manageable. AdaCare was designed with the end user in mind. AdaCare support is always available and both knowledgeable and able to teach. AdaCare allows me to run our small home care agency

I have no CONS to report AdaCare support always has a way to provide what I need when I ask.

A very good schedule procedure, easy to use and follow

The ease of using this software, and all the aspects of running my company it provides

Not sure that there is anything I least like

great!

Love the convivence for the staff, love the email alerts.

Not able to see names for group messages, also cant see names for care tasks which staff do.

We've had many problems since we started our company. And these guys are always there to help you out and get things running right. That is worth it.

The fact all of my info is right there on mt clients and I can get to it and change it as needed easily. And it tells you if the is a problem.

Sometimes the GPS doesn't line up right for my clients that live in the sticks. And sometimes it can be unforgiving if you hit the wrong button. However they're customer service is awesome. Always ready to help.

No is great with specific questions Learning how to use all aspects of system is time consuming for someone trying to run a business

We have to use this as our program for our franchise

Having to set every detail up in the system and being new and not knowing what exactly we needed to put in. Limited training on topics Would love Adacare expert to tweak our set up to make it more efficient for our needs and then we could do specific training

It has been of very very good help since the beginning

Easy to use, very comprehensive. We use it every day for all hour staff members .

Being honest: nothing. For us is of very great help.

Ease of use, unbeatable value for the money, always adding new features. Customer support.

Reporting, mobile app

Adacare is used for our home nurse scheduling to see home infusion patients. I like the product. I think it's easy to use. Easy to login, etc.

Easy visual calendar. I can see who the nurses are seeing and when.

Cumbersome to switch from this week to next week when we near a weekend. I'm having to look at this week and next week for scheduling purposes and it takes a little bit of time to load each time.

I like having ability to type in additonal notes as needed and that field staff have access to their schedules.

Wish the phone view was easier to scroll between office to office or a function to be able to set one office as my main office when i pull it up.

Overall we like the product and will continue to use it

The value and availability of customer service, we love that we can access at anytime provided we have internet access

I have a hard time finding certain things I need and sometimes Adacare doesn't provide some things, overall ita great though

Software is easy to use and maneuver around in.

Customizing to certain clients to specific billing rates and getting it to implement has been challenging.

Overall adacare is a amazing. Customer service is great. Bo is amazing and always willing to go above for me. I Thank you all so much.

I love how user friendly it is. I like the pop up alerts right when you logon...

I really dont have anything that we don't like about adacare. It has everything we need to run our schedules..