Netsmart Homecare is a fully-integrated home health electronic health records (EHR) solution that automates home health processes including patient intake, billing and accounts receivable. Key features include intake and scheduling, care-plan documentation and claims and billing.

Users have access to treatment plans, patient vitals, medication and other relevant clinical information at the point of care and clinicians can create custom care plans.

Netsmart Homecare allows for scheduling of tasks, resources, clinicians and other personnel based on availability, qualifications and skills. Users can also segment various lines of business, with consolidated roll-up reporting at the corporate level.



11 Reviews of Netsmart Homecare

Overall rating

3.0 / 5 stars

Showing 1 - 11 of 11 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Netsmart Use

My overall experience with Netsmart Homecare hasn’t been terrible. It did take me a bit to get used to the funxtionality and the different quirks to it, but overall it has a fairly nice flow to it.

Pros

I liked that Netsmart is laid out so that you have to go in a certain order. It makes it a little easier to follow along.

Cons

It’s not the easiest to use right away. You definitely need to play around with it to get a good feel for it.

November 2018

Betsy from Brockton Visiting Nurse Association

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

November 2018

Poor choice for homecare

Horrible experience. I am glad I am no longer using the software.

Pros

There is nothing that I like about the software. There are much better options out there.

Cons

Very difficult to use. Took too much time documenting visits. Had to go through several steps to do one thing.

September 2018

Arla from Envision

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

4 of 5

September 2018

Old EMR

Pros

The feature I liked most in using Allscripts was the ability to switch back and forth from one division to another of the company without having to log into another site.

Cons

The worst part of Allscripts was having to sync the data at least twice daily and nothing being real time. Often during the syncing process something would go wrong and often documentation would be lost.

August 2018

Angel from Dignity

Company Size: 201-500 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2018

Netsmart-NOTsmart

I have been training staff on Netsmart/Allscripts for going about 5-6 years- was part of implementation team at one agency. Would NOT recommend.

Pros

Can document in home without internet connection-like the scales feature in clinical monitoring-but hard to get staff to use b/c so many tabs

Cons

Synch time excessive -not intuitive-upgrade information comes at last minute and labor intensive- NOT easy to train new staff on.

June 2018

Abigail from Beach Point Capital Management

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

5 of 5

June 2018

Allscripts is a great tool to track patient's exam histories & efficiently pull up medical records!

Pros

The great pro about Allscripts is that the software is HIPPA safe. This software is trustworthy in that aspect and alleviates daily pressures for doctors and nurses who use it. This aspect also benefits the patients in the same way. The overall functionality of the program works very well and takes the space and time out of large file systems.

Cons

The biggest con of this software is the "status board" and its' lack of ability to automatically refresh. I may miss a critical piece of information due to forgetting to refresh the app. Another con presents itself in the software updates of the product. Frequent glitches usually always occurs in the event of a software update.

May 2018

molly from mankato clinic

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Easy to use

use every day to order patient tests

Pros

You are able to go in and put notes on orders or visits. It is easy to go back and find the history of a patient.

Cons

It takes a while for the program to communicate with the lab system. It takes a while to understand all the buttons/tabs

March 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

March 2018

Was no pleased with this software compared to others

Pros

It worked through multiple disciplines so everyone had access to all patient information and billing

Cons

It was hard to use, did not recognize basic medical terminology, only allowed one person to access a case at a time.

January 2018

Marie from Home Care Plus

Company Size: 11-50 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2018

Netsmart

We currently switched to DeVero when DeVero was acquired from Netsmart. Netsmart just could not give us what we wanted. I have to say they tried but in the end were unsuccessful and they let us move to DeVero

Pros

Customer Service
Sally Borel
Ability to create physician orders from certain parts of the patient's chart
do not need to be connected to wifi to use, only to synch

Cons

Must synch- not live or web based
Expensive! Must have a license for each user
alot of updates which are costly to us as we need to have our IT company facilitate these downloads
not user friendly
can not fax from the software- need to print and send


February 2017

Julie from Chhc

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

February 2017

Easy to use

This software is well organized and easy to use. Has some functionality I wish would work better but mostly positives.

January 2017

Damon from Cawley Physical Therapy and Fitness, LLC

Company Size: 1 employee


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

January 2017

Horrible.

This software leads to over a 50% attrition rate for a home health care company I contracted with. The model is simple: give away a free version with an almost intentionally poorly designed interface that is completely counterintuitive and goes against the most basic principals of software interface design. Then charge for "tech support" for implementation. Then sell the data sets that are more valuable than the person's time who put them in.

Pros

Not having to use it for more than 2 weeks.

Cons

The completely counterintuitive interface.

December 2016

Tina from The Doctor's clinic

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2016

Allscripts

This software is easy to learn and easy to use. use. We were on a DOS system and still use paper charts.