Alora Home Health Software
For home health agencies of all sizes looking to increase operational efficiency and staff productivity, Alora Healthcare Systems combines all of the functions of a successful business into a single solution. From billing to scheduling, HR functions to point of care, the solution was designed to be extremely user-friendly. Its design requires a minimum of training and can be configured and set up in a few hours.
Designed specifically for home care, Alora Healthcare Systems offers both on-premise and web-based deployment. The web-based option allows users to access the solution from a PC, tablet, iPad or smartphone. The onsite installation gives users the ability to access the software offline while at the patient's home and then sync this data with the main office later.
Alora provides several features such as generating 485s and 487s and tracking those 485s that are due for re-certification. The scheduling feature allows users to schedule and track visits. There's a recurrence option to create multiple visits from one entry and completed visits automatically flow into billing and payroll. There are also optional OASIS, point of care clinical documents and paperless records features, offering a complete software solution for growing home health agencies.
The Alora billing module generates both the electronic claim files and the UB-04 and CMS-1500 paper claim forms. It can also generate Private Pay invoices and posts charges to A/R during this claim generation. It comes with a full list of ICD9 codes with new codes added through regular software updates.
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Patient calendar -
Wound care -
Skilled nursing visit note -
Aide visit note -
Signature recording -
Billing reports
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic)
94 Reviews of Alora Home Health
Enrique from Chance Homecare
Specialty: Home Health Care
Employees number: 2-10 employees
May 2018
May 2018
Interesting and educational.
You've got a great support team who always have been able to help, eitheir they know the answer or don't!
Pros
I think this software is esay to use. It's the inly software for home care I've used as I'm new to the industry, and pretty fast I was able to handle myself in it.
Cons
The introduction of Alora Plus hasn't been very smooth. There are some functions, specially reports which don't work in Plus or Classic. Also the interface, for certain things I prefer Classic and for others I prefer Plus.
Cathie from Omnicare Home Healthcare Agency
Specialty: Home Health Care
Employees number: 51-200 employees
May 2018
May 2018
Customer service has always been on point and continues the same quality of service no matter how many times you contact them. 9:10 your problem is solved or there is a followup resolution expedited whether quickly.
I would also like to see more features with Supervisory visit tracking (QA) and option to run multiple QA document type and status at one time. A request that was already discussed but note officially ticketed as feature upgrade.
Also, enable more stricter and user friendly way that prohibits scheduling what is not authorized.
Pros
Fax ability, electronic nurses assessments. Lots of hard work updating and creating new features for compliance with New CMS CoP's!! Love the new POC Plus. Billing module, schedule module, etc...Perks!!
Cons
Carry over feature for skilled nurse visits when there are multiple nurses on the case. Other nurse's systems review boxes are carried over, interventions are carried over, general notes are carried over....
These are from another nurse's assessment and should not be part of the "carry over feature".
Should have a choice to only carry over a particular user's last note, not just the last note in the system. So carry over feature should only populate from that specific user ID's last note.
Jessica from Med1Care LLC
Specialty: Home Health Care
Employees number: 201-500 employees
March 2018
March 2018
Easy to set up
Pros
I like how simple this system is to use and train people on. It never takes me long to get people to navigate where they need to.
Cons
I’ve had a bad experience with customer service before but it was corrected internally and she is no longer an issue.
Kati from Med1Care
Specialty: Home Health Care
Employees number: 201-500 employees
March 2018
March 2018
Continued Customer
Pros
This system can be very easy to use and train others. I do everything from clinical to billing and it’s pretty easy.
Cons
I hope they are not growing too fast that my needs and requests sit on the back burner. I’ve seemed to get slower responses from Alora when I really need the changes complete or things to work right. Otherwise I’m the one putting in more work.
Todd from Med1care
Specialty: Home Health Care
Employees number: 201-500 employees
March 2018
March 2018
Just what we need
Pros
Everything is so simple and easy to learn to navigate. I’ve only used this system for a few months and it’s no hassle at all.
Cons
My boss seems to have an issue getting things fixed that are causing us issues. We don’t have to deal with “tickets” but maybe we should if the wait time to get things corrected take a long time.
Kami from Med1Care
Specialty: Home Health Care
Employees number: 201-500 employees
March 2018
March 2018
Simple to Use
Pros
I love how simple this system is to use. It only took me a short period to learn to navigate and I like that.
Cons
The only cons I have is when I need something to be fixed it seems like my boss is having a shorter time getting that complete by Alora.
Molly from Med1care
Specialty: Home Health Care
Employees number: 11-50 employees
February 2018
February 2018
Review of Alora Software Program
Pros
I like the ability to see all options from the home screen. Also very user friendly. Good software program
Cons
I would like to be able to toggle from the Alora mail back to the account being reviewed. Overall not many cons
Andrea from Med1Care
Specialty: Home Health Care
Employees number: 11-50 employees
February 2018
February 2018
Overall, I would recommend this to employers in need of some organization.
Pros
I like how easy it is to navigate between patient information and employee information. It's very simple to update any records as well.
Cons
I would have to say the only con would be that it runs a little bit slow at times and will freeze from time to time.
Marcy from Med1care
Specialty: Home Health Care
Employees number: 201-500 employees
February 2018
February 2018
Easy to Use
Pros
There are not a lot of extra steps to this system. Everything is user friendly, simple and up to date with all regulations.
Cons
I do not like the lag in the system sometimes. When this happens I am able to talk to someone and they get the issue corrected quickly.
Katrina from Med1Care
Specialty: Home Health Care
Employees number: 201-500 employees
February 2018
February 2018
Great Software, Easy to Use!
All in all great software. I would highly recommend this to any Home Health Agency.
Pros
Easy to learn, navigate and use. Stores all the information that you could need for patients and employees. Very user friendly!
Cons
Runs slow from time to time. Freezes up on occasion. Could use more search features, more ways to search for employees, (i.e. search by city).
Samantha from Med1care, LLC
Specialty: Home Health Care
Employees number: 201-500 employees
February 2018
February 2018
Alora Home Health review
Pros
Alora is easy to understand; easy to use for the most part. It is convenient to have all contacts and information in one place.
Cons
Alora often goes out or slows down while trying to use making it difficult to complete tasks. It is not always efficient.
Garrison from Alliance HHC & Nursing Services
Specialty: Home Health Care
Employees number: 51-200 employees
January 2018
January 2018
Alora Plus still has a few minuses
Limited number of electronic fax pages that can be sent on a monthly basis (100), is not good for larger companies trying to be paperless.
Pros
The dashboard is quite comprehensive. The ability to customize to each employees' needs. Schedules are easy to create and read.
Cons
The client demographic information and the admission data being split into 2 different areas makes it difficult to navigate between the two. While the 485 is created based off the completed Oasis assessment, it is not generated automatically, so you have to go back and manually click through to complete the 485 and fax out.
Nicole from Home health service
Specialty: Home Health Care
Employees number: 11-50 employees
November 2017
November 2017
User friendly
Pros
User friendly. Physical Therapy plan of care and eval is great. The comparison for previous oasis is a wonder tool
Cons
Very outdated. The uploading documents needs to be updated. There are not many reports to pull. The plan of care that is created from oasis format needs to be changed
Sally from Orthopaedic Home Health and Rehabilitation, Inc.
Specialty: Home Health Care
Employees number: 2-10 employees
October 2017
October 2017
The Personal Touch
When starting the agency many years ago, software was one of the decisions I was most nervous about. So glad I went with Alora!
Pros
Intuitive; excellent customer support; receptive to requests for modifications; value for money. Love it!
evelyn from MArianas HEalth services, Inc
Specialty: Home Health Care
Employees number: 11-50 employees
October 2017
October 2017
alora classic are easy to learn except the plus which is still on testing
overall very good
Pros
friendly user
easy to learn
very good customer service
always has an update
give us an update from medicare changes which we requested
Cons
msp claim not working
plus is still on testing
sometimes scheduling are being deleted without tracking
social worker notes has no spelling check
Supreeth from Comau Power train
Specialty: Private Duty
Employees number: 51-200 employees
September 2017
September 2017
Alora Home Health System.
Pros
This is a user friendly home health system. Ease of use and requires no extra talent and can keep you safe and healthy.
Cons
More advanced systems are required. The price in on the higher side making the normal to think for it.
Jackelyn from Home Health/Hospice
Specialty: Home Health Care
Employees number: 11-50 employees
August 2017
August 2017
Great EMR system and outstanding customer service
Pros
The system is extremely user friendly and the clinicians/staff can easily navigate their way around
Cons
It's been about 4 months since we've transitioned and we are still encountering some bugs from the system
Shelley from Home Health Critical Care
Specialty: Home Health Care
Employees number: 2-10 employees
July 2017
July 2017
Training a new employee on biling
It took a bit longer than expected, but when we were contacted and set up for our appointment, it was well worth it. thank you so much.
Pros
The entire program has been a wonderful surprise for our purchase and not failed us yet. We are finding new things and learning all the time.
Cons
Wish there was a way to enlarge pages, on some computers it is not available. Not sure why this happens.
eza from cch
Specialty: Home Health Care
Employees number: 51-200 employees
July 2017
July 2017
EXCEPTIONAL, PROFESSIONAL, USER FRIENDLY
Keep doing what you guys do. Awesome staff, team, and overall awesome services.
Pros
Employees are exceptional at what they do. Professionalism at best.
Gurus of Alora. Will definitely tell other medical companies about Alora. Employees are wonderful friendly and super savvy.
Kim from Moore Home Health Care, Inc
Specialty: Home Health Care
Employees number: 51-200 employees
July 2017
July 2017
Loving this Software!
Every time I need something new in the software, I find that it is already available. I love discovering new facets!
Pros
The software is intuitive and easy to learn. Tech support is fantastic! Anything you may need the software to do is 98% already programmed.
Cons
Having to create multiple admissions for each payer source is a little time consuming. This is probably unique to our agency.
