Alora Home Health

RATING:

4.60

(126)

About Alora Home Health

Alora Home Health Software is a cloud-based, mobile-ready, solution designed to help manage all aspects of a home health care agency, including the clinical, operational, and financial components. As an all-in-one system, optimized for both administrative efficiency and caregiver workflow simplicity, Alora includes everything from scheduling, to documentation, to billing, to built-in EVV. Alora handles both skilled and non-skilled home care in one, easy to use, system. Alora handles all payers, including Medicare and Medicaid. The paperless workflow provided by Alora, including built-in electronic faxing and custom document capabilities, lets you manage from anywhere, anytime. Work is easier, when everything you need is in one place. Simply put, Alora makes it e...

Alora Home Health Pricing

Schedule a demo and request full pricing via the Alora website.

Starting price: 

$295.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Alora patient calendar
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Alora Home Health Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Alora Home Health

1 - 5 of 126 Reviews

Rhonda

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Built for home health care

For home health care this is one of the most specialized available. My organization used it for years. I'm able to better supervise using Alora and I'm glad that we used it. If the problems are fixed Alora would be the perfect home health care software.

PROS

Alora was created for home health care agencies and is designed to help manage operations smoothly. Stay compliant and manage documentation for all employees including those who provide non medical services like personal care or home care. The biggest help is that visit notes are automatically added, other software tends not to include visit notes and it's harder to schedule repeat or daily. Billing is easy even to medicare or medicaid, and Alora helps cut down on paper forms and records. The customer support team is very friendly and answered all of my questions on the spot.

CONS

Alora has had problems and holes in the software for years and those were never fixed or improved. The medicine list is not complete and dosen't list other names that would make searching for the medicine easier. It has abruptly stopped working and we have temporarily lost data but it was restored. A well structured selection panel for easier access would make Alora better too.

mohini

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Excellent Customer support

PROS

Customizable. Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.

CONS

Because it is highly parameterized. Nursing staff finds it difficult to make proper use of it's customizing features. Initially, they take time to understand the information flow. I highly recommend to introduce incident reporting template. Nurses don't use communication log properly to report incidents. A/R Module is tedious.

Judy

Hospital & Health Care

Used less than 2 years

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2016

Alora is non-interactive

PROS

We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.

CONS

The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.

Birhanu

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

my experience.

Good and I m hope ful I will master the content for easy management of our company.

PROS

all in one documentation. Easy-to-follow tasks

CONS

Too many materials to learn and understand.

Isabelle

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2017

Administrative assistant/ Office manager/ Billing Manager

On the Classic Version we do not have a place to put comment when the patient has a change on the profile. For the New Web version on the Oasis there is no name and date the person who made change on the Oasis.

PROS

Alora is easy software to use, to access and manage with the help of the windows that the programmer created for the client to be able to use. This software gives opportunity to any user whatever the level of computer knowledge to use it without worrying about the improvement of the work; you do not try to think too much to do the work. It is software that does not require much computer knowledge for its use. It is software that accepts the whole level of study to use it.

CONS

What concerns me the most after the webinar training there are no certificates provided to encourage all those who have taken the training that will allow the motivation and the participation of the user to follow the software update and some changes rules from CMS