

Alora Home Health Software
About Alora Home Health
Alora Home Health Pricing
Schedule a demo and request full pricing via the Alora website.
Starting price:
$295.00 per month
Free trial:
Not Available
Free version:
Not Available
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Alora patient calendar
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Alora Home Health User Reviews
OVERALL RATING
Showing 1 - 5 of 106 reviews
mohini
Company size: 2-10 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source
September 2020
Excellent Customer support
Pros
Customizable. Parameters driven making it scalable. Well integrated with the DDE , Clearing houses and SANDATA for EVV transmission.
Cons
Because it is highly parameterized. Nursing staff finds it difficult to make proper use of it's customizing features. Initially, they take time to understand the information flow. I highly recommend to introduce incident reporting template. Nurses don't use communication log properly to report incidents. A/R Module is tedious.
Switched From
Vanessa
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: Less than 6 months
Review Source
October 2020
Alora Review
The customer service is amazing!!! Overall, a very affordable program if you have multiple agencies and are in the start up phase.
Pros
I like that you can do both home care and home health with this software
Cons
The software does not instantly alert administration when caregivers are late or don't clock in or out of a scheduled shift. Administration has to look through each schedule manually to determine.
Alternatives Considered
Reasons for choosing Alora Home Health
Pricing
Switched From
Reasons for switching to Alora Home Health
I opened a home health agency and needed a software that supports
Tammy
Industry: Hospital & Health Care
Time used: Free Trial
March 2014
Thus far, my experience with Alora has been overall very good.
Pros
I am a fairly new user with lots of learning ahead of me. At this point of use with our new company, the software has been user-friendly and seems to be very comprehensive in the home care field. The best thing thus far has been the help/support I have received. They have been extremely helpful with resolving some issues and training, as well as with answering questions in a friendly and prompt manner. They have not only helped resolved what I felt like were some big issues but have also taken the time on several occasions to teach me. Our rep is very patient and personable. When it comes down to it, in my opinion, all the home care software out there is similar, for the most part, with varying degrees of bells and whistles, as well as price. Besides price, the thing that sets software vendors apart is the support staff who work with the agencies using the software. Alora has a really good team, and I think that will build on their reputation in a very positive way. I also like how Alora will listen to users that have suggestions to make something easier or better with the software and then sometimes make changes/updates to accommodate. It gives the users a sense of teamwork - that Alora is always trying to make the software better for its users, not just customers with no voice. I like how Alora is constantly updating and sending the updates to the users. I also like the ability to open so many windows from a single window that I'm in to check information, etc. This is very helpful and useful. I really like the scrubbing tool! I think the price is reasonable. I am hoping it stays that way. The more I use the software and learn its capabilities, the more I like it.
Cons
The biggest issue up to this point is that the system seems to crash a lot when I have entered and completed a 485 then go to print. I have lost all data more than once when this happened which was frustrating. I have now learned to hit the save button before I try to print. It still crashes at times, but when I reopen the software, the 485 is there.
Judy
Industry: Hospital & Health Care
Time used: Less than 2 years
February 2016
Alora is non-interactive
Pros
We do not like this product at all. We do not feel that the program is intuitive. Support is poor and not timely.
Cons
The product is set up by task, instead of set up by client chart. The point of care tablet use is frustrating and time consuming. To chart on a nursing note, or any type of form, put the client name in, choose the correct client. If a medication needs to be added, close the nursing note, choose the med profile, type in client name, choose the client, add the med. Close the med, go back to nursing notes, type the client name ... and so on. If the schedule is set up for a Monday, and you go into that visit and change the visit to Tuesday, the schedule does not update. You have to physically move the visit. Reports are poor. We recently had a CHAPS survey and they wanted to see the Transfer Summary for a patient hospitalized. No such thing in this software. When you call support, they rarely pick up the phone. Even though the issue is usually a question for IT, they will not let you speak with IT. They give IT the message and get back to you.
Isabelle
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: More than 2 years
July 2017
Administrative assistant/ Office manager/ Billing Manager
On the Classic Version we do not have a place to put comment when the patient has a change on the profile. For the New Web version on the Oasis there is no name and date the person who made change on the Oasis.
Pros
Alora is easy software to use, to access and manage with the help of the windows that the programmer created for the client to be able to use. This software gives opportunity to any user whatever the level of computer knowledge to use it without worrying about the improvement of the work; you do not try to think too much to do the work. It is software that does not require much computer knowledge for its use. It is software that accepts the whole level of study to use it.
Cons
What concerns me the most after the webinar training there are no certificates provided to encourage all those who have taken the training that will allow the motivation and the participation of the user to follow the software update and some changes rules from CMS