Ankota software


5 reviews(4.0/5)
5 reviews(4.0/5)

Ankota Home Care is a cloud-based home health solution for providers of all sizes that offers client management, care plans, scheduling, timekeeping, billing and payroll. Ankota is designed for desktop and mobile devices and is HIPAA compliant.  

Ankota Home Care offers Foresight, a client monitoring tool that allows caregivers to check in with clients remotely. Users can track caregiver arrivals and departures, visit time, driving time and miles traveled, care plan completion and client vital signs. Caregiver and client data are available via telephony (IVR) and mobile devices.

Administrators receive alerts for late caregiver arrivals or if a call is scheduled outside of appointment windows. Policies can be set for groups or individuals to indicate items that should be escalated for review, such as care details or timesheet concerns. Ankota Home Care can also integrate with payroll and billing systems such as Quickbooks and ADP.

Phone and email support is available.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

5 Reviews of Ankota

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  • Donna from A Caring Heart, LLC

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    April 2017

    Ankota System Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Many of my daily tasks are streamlined because of the Ankota system. I can sort and filter reports according to the data needed. The Customer Service Support Team is prompt and knowledgeable. They offer valuable suggestions and feedback to my inquiries. During any conversation, if I casually mention a nice-to-have or wish list item, their technology team makes it happen. I am constantly looking forward to upcoming enhancements to the system because of their creativity and thoughtful insight. The best part about this system is how it is tailored to the unique needs of your business.

    Pros

    Intuitive, Great Customer Support and Service, Efficient, Captures all aspects of our business needs for managing client and caregiver information.

  • Amanda from Solace Home Healthcare

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    March 2017

    Overall a Great Product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, Ankota is a great product. The staff are friendly and helpful. We are glad that we've made this purchase.

    Pros

    The Ankota team are able to build an individualized software to meet your specific needs. They communicate well, listen to barriers and challenges, and are solution oriented. Their client-centered approach has really made a positive impact on our team. The Ankota customer support team is phenomenal. They are prompt and thorough in their support.

    Cons

    There are specific features that we would love for Ankota to be able to do, that are not available to us. For example, streamlining the scheduling and mapping process into one quick step, and having the capability to place an appointment based on the appointment before and after, while calculating drive time between those appointments, would bring us to an ideal operational state. We acknowledge the tremendous amount of work that goes into building out these features.

  • Julie from WRAAA

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    March 2017

    Ankota calendar

    Ease-of-use
    Functionality
    Quality
    Support

    I use this product daily to enter and schedule appointments. It is easy to use and I am content with the product.

    Pros

    Easy step by step entry and selection of dates and times. You can spot duplicates easily, for they are in RED. Mileage feature is in RED.
    You can hover over to see information. Location to location feature seems to be working.

    Cons

    When certain features change without notice.
    The colors on the calendar slots changed. (availability/working) now contain start and end times, which seems like a duplication and takes up space on the dispatch board.
    The template does not have a start and end feature. It would be nice to create a calendar on a month to month basis, due to changing of schedules may occur, instead of over-riding all the time. Re-occurring feature to block off meetings that occur on a specific day and time that can block off any appointments to be scheduled.

  • Trevor from Central Ohio Area Agency on Aging

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    March 2017

    Ankota Software for Assessment Scheduling

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    When we first started using the software there were a few issues and workflow processes that did not exactly work with our business process. The software was originally designed for more of a reoccurring schedule and most of our assessments are new people and we only see them one. The Ankota team was receptive of our requests and worked with us to make some changes that fit our needs. Our scheduling staff now use the software everyday to schedule assessments for new and existing clients. With the updates and changes over the past couple years this is the best software the fits our needs and is why we will continue to use it.

    Pros

    The interface is relatively easy to learn and use.

    Cons

    The only complaint our staff have with the software is the different colors used on the scheduling dashboard. Sometimes the colors are close and it is hard to tell the difference between the type of events.

  • Sean from U of M HomeMed

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    March 2017

    Exceptional service

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The ability to create custom reports.
    Using scanners, we can pull metrics for each workers productivity, as well as tracking each individual step of our process, to address errors when they take place.
    The estimated times for delivery are really quite accurate. The information allow the dispatchers to give an ETA to customers inquiring without having to call the drivers directly.
    The customer service is quite exceptional and very responsive.

    Cons

    The system can be a little unforgiving from time to time. Unable to add delivery stops during the routing. Forces you to start over.

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