AppointMate by Delta Health Technologies Software


AppointMate by Delta Health Technologies is a cloud-based home health solution that helps private duty businesses of all sizes to manage their business operations. It features scheduling, billing and payroll functionalities.

AppointMate can be offered as a standalone solution or integrated with Delta's Encore software suite and other third-party accounting and billing applications. AppointMate is compliant with HIPAA regulations and stores the patient and practitioner data in a central repository.

AppointMate offers employers the tools that help them to gain visibility over staff and scheduling with dashboards that show real-time revenue, employee availability and logged hours, with alerts for overdue appointments. Employees can clock in and out via the integrated telephony or their mobile device, log timesheets and access turn by turn directions to clients' homes. AppointMate provides multiple reports that can be exported to Excel, CSV or PDF that help users to keep track of prospects and referrals.

Support is available via phone and email.

Dashboard
Dashboard

Dashboard

Map

Map

Status

Status

Weekly-Emp-Sched

Weekly-Emp-Sched

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000



5 Reviews of AppointMate by Delta Health Technologies

Overall rating

3.5 / 5 stars

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Gina from Independent Home Care of Maryland, LLC

Specialty:  Home Health Care

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great Program

Pros

I loved this program once I learned how to navigate it
Offered a ton of functions and reports

Cons

It was hard to learn when I first started working at my old job. This was the hardest part about learning that job.

Review Source

Jamie from Comfort Keepers

Specialty:  Home Health Care

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Used this product for years. Love it

Pros

It takes in every aspect of scheduling. You can live status track appointments and easily view from both client and employee aspects.

Cons

On the odd occasion it will run slow as it is a web based product, but this doesn't happen a lot. It's other positive aspects out way this

Melissa from Comfort Keepers

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

April 2017

Appointmate is great!

We really want to use Appointmate and if the paperless option were possible we would be so grateful!

Pros

Appointmate is very user friendly. Its easy to use, easy to teach, and has a lot of features that we haven't even fully explored yet.

Cons

Appointmate offers literally everything we want in a software program with one exception- the ability for paperless reporting.

Christi from Christi Bechtold

Specialty:  Home Health Care

Ease-of-use

Customer support

Functionality

December 2013

Used for 4+ yrs, leaving it ASAP. Lack of support

Pros

At the beginning, they were wonderful. But once they were bought out by Delta, that ended all support. I currently have five support tickets that are all in excess of six months old, and there has been no response at all. When I ask for any new info, I am always told the same thing: it is with the development team. The development team never gives dates; there is no promise that they will even fix the problem. I have a Report Request that is over three years old. I periodically update it just to poke them. I have never had a response on it.

Cons

Nothing. I am only waiting until our corporate office finishes their product and then will be moving away from this.

Sharee from Guardian angels home health care

Ease-of-use

Customer support

Functionality

March 2012

I have had AppointMate by Delta Health Technologies for several years. I have been extremely happy with the program and the cost. However, I sure wish they would get an app for my iPad. I recommend AppointMate to everyone!!!


Displaying 1 - 5 of 5 reviews