I like it's ease of use functionality. The tutorials provided accelerated effective use of AxisCare and I love working with it every day.

No customization feature, each business has its own requirement, need to be more flexible. Customer services is bad.

I was unaware of the price structure and that we are charged for clients over 20.

Ease of use, customization, extremely useful functionality and par excellence customer service.

Axis has been great, super easy to navigate and get the hang of. Training on how to use it was very simple.

I love that everyone I speak with from the sales team to the support center always has your businesses best interest in mind. They are eager to help you however they can and always so friendly.

Customer service and the help option is amazing. I really am very excited we chose this software and the more we use it the more we love it.

Hate to sound cliche, but there isn't a thing I can't do with the software for my Caregiving company.

No actual invoice options to maintain billing and accounting together. Frustrating to have to use another product in conjunction.

The attribute functionality is fabulous. It lets us customize our list for our clients and caregivers to get the best match possible when scheduling.

I can't think of anything that is missing, or that I dislike about AxisCare.

If there is any issue there is always one call away. Thank you for the investment.

The customer care personnel was great, they were great in providing training and fixing any issues we have.

Easy to use and understand. I have not been able to integrate my payroll which I will be calling customer service about today.

Another major plus is the software's malleability; how great to customize a checklist for each patient. Additional AxisCare benefits are the GPS-integrated time clock and chat features.

Horrible Back End Features. Accounting: Very manual for accounting functions and there is no way to contact change healthcare.

Girls in the field have a lot of trouble getting all of information from documents on their phone in the field.

I love everything about this software. I like that it is very friendly and easy to use.

I I just can not take so much time out of my days to follow up on an app. I do understand that there will be trials and errors and its testing of new technologies.

Absolutely love this software over all the competitors we've had in the past. Hands down the best out there for the price.

I love many features AxisCare, and can say that I will be a client of theirs for a very long time. The staff and I all agree that we are a lot better off than the other companies I have tried.

The layout is great for making effective notes that are specific to each client or caregiver. I like that you can tag caregivers in a note from clients pages to put it on their profile as well.

I love that fact this software is user friendly and easy to navigate. The customer service staff are so helpful and fast with solving issues.

It’s easy to use and user friendly. I like all the features.

Live Help whenever I needed with quick response. Caresmart team was always following up making sure all of my concerns were resolved very friendly and polite.

Some difficulty navigating Library but otherwise.

Simple things can quickly become difficult. A billing error can take 10-15 minutes to fix and it includes a lengthy process.

Because there is so much room for customization, I found it overwhelming and difficult to determine which options would imperative and which were insignificant in the scheme of scheduling.

Overall it is great, better than our previous two.

Our overall experience has been outstanding. The software runs smoothly and when we do need help our customer service has been excellent.

Best and easy to use  tool for private and home care agencies management.

So far my experience has been great. My trainer Bhanu Singh is the best.

Super helpful customer service that is always available when needed. Our representative always checks up on us to see if any questions or help is needed.

Amazing Support with Learning and Integration.

We are very happy with our choice in purchasing Caresmartz360. They have been very prompt in responses and customer service.

The ability to watch webinars and see how things work is so helpful. We are so far please with our choice to go with CareSmartz360.

We are able to integrate Client assessments, Employee profiles, scheduling, HR/Compliance items, billing, payroll, and more in one cohesive system. Its interface is very user friendly.

Exceptional Customer Service and user friendly application.

The team is very cooperative, professional and friendly. They are genuine in their commitment to help Small business like us succeed and thrive.

Mobile friendly, easy to navigate, multiple users and more.

The product is very easy to use, I love the dashboards it allows me to have a snapshot of business without having to dig.

This literally is a good product and as a Home Care provider,  this was an easy solution in managing the daily operations of my business.

It is also incredibly difficult to get our staff signed in for the first time, and has taken a team of 3 people at times. This is not only time consuming, but frustrating for office and field staff.

I worked with [SENSITIVE CONTENT HIDDEN] and she is always very helpful and available to help when we need help. Thank you for all your support.

So far, I would highly recommend this software because I am very happy with it.

I like the caregiver application feature, lead management, the opportunity to add training and the EVV system. Also the opportunity to change and add menu functions.

The customer service has been outstanding. The program has saved us time, so that we can focus on the client rather than data entry.

CareSmartz360 makes billing and invoicing much faster and easier since it integrates with Quickbooks online. It also has made payroll run smoother and faster.

Customer training is best, onboarding staff is very helpful and supportive.

When we have urgent questions on an evening or weekend (which happens almost weekly,) we have to wait until the next business day for a response, which is just unacceptable in this industry.

The onboarding is priceless and very much appreciative. The one hour training goes so fast and she's an excellent trainer.

Like I said the support team is great and walked me through the whole process even help with the setup of the employee and client data base.

Customer Service is key to the success of any business. Caresmartz360 not only offers EXCELLENT Software.

This software was easy to navigate even for a novice like me. I am not technologically minded, but this allows for ease of transitioning from one application to the next.

The software is extremely user friendly for the administrator and the caregivers too. Also easy to integrate with Intuit Payroll Online making billing and payroll so much simpler.

Best part of utilizing CareSmartz is the customer service. Quick response time and good follow-up is critical for our company and our account specialist is fantastic.

This is by far the best home health care system I have used and compared with others which are available. Best for the value of money period.

There are some tasks that you can do a number of different ways. Sometimes that is confusing.

I loved how the software is designed for you to access it from anywhere. It is very compatible with tablets, computer and smart phones.

Getting used to the new features. It's hard sometimes to try to navigate your way since there's not enough shortcut keys.

What Embrace has enjoyed the most about Caresmartz360 is that it is a mostly one-stop-shop.

The technical support team is extremely responsive. When I have a question of a function or potential issue, their response is timely (Usually under 5 minutes- IMPRESSIVE!!).

We had excellent experience  on the software from all of our staff.

US Dollar

As home care’s trusted all-in-one software solution for both single and multi-location enterprise-level home care agencies, AxisCare provides back-office and point-of-care solutions that help agencies in all 50 states and 4 different countries streamline operations, from intake to billing.

AxisCare offers user-friendly scheduling, a GPS Mobile App, automatic invoicing, medication reminders, custom forms and reports, payroll and billing integrations, EVV capabilities, Veterans Affairs Billing, visit insights, and so much more. Built-in marketing and CRM features allow users to track revenue by referral source, analyze advertising methods, and track connections and relationships, allowing agencies to manage marketing efforts and offer a better return on investment.

Easily schedule visits with caregivers and clients, and provide real-time alerts to office staff, notifying them of late clock-ins and more. Track where visit activities take place and restrict clock-in location using geofence and GPS capabilities. Caregivers can use AxisCare Mobile to record ALDs and care notes, chat in real-time with office staff, e-sign for visits, track mileage, expenses, and much more, even if they are offline.

AxisCare integrates with industry-leading partners for things like earned wage access (TapCheck), client and caregiver satisfaction (Home Care Pulse), payment processing with next-day funding (CardConnect), background checks (Allied Screening), caregiver training (CareAcademy), and much more.

LongDescription

Patient Records Management

Employee Management

User Management

Status Tracking

Mobile Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Staff Scheduling

Referral Tracking

Task Scheduling

Electronic Signature

Invoice Management

Nursing Forms Tracking

Time Tracking by Client

Communication Management

Point of Care System

Care Plan Management

Calendar Management

Scheduling

Clock In/Out

Assessment Management

Multi-Location

Self Service Portal

For Nursing Homes

Mobile Access

Transaction Management

Compliance Management

Real Time Data

Home Health Care Management

Historical Reporting

Role-Based Permissions

Client Portal

CNA Tracking

Real-Time Notifications

Forms Management

Workflow Management

Insurance Management

Activity Dashboard

Reporting & Statistics

Reminders

Automated Scheduling

Physician Management

Billing & Invoicing

Alerts/Escalation

Real Time Reporting

Spend Management

Monitoring

Claims Management

Payroll Management

Customizable Forms

Reimbursement Management

Appointment Management

Incident Management

Records Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Document Management

For Home Care Providers

On Call Scheduling

Recurring Appointments

No-Show Tracking

Drag & Drop

Charting

Electronic Payments

SMS Messaging

Credit Card Processing

Customer Database

Data Import/Export

Activity Planning

Email Reminders

Alerts/Notifications

Customizable Templates

Geriatric Care

Mac OS

Web browser (OS agnostic)

Windows 2000

Flex Pricing: Your choice of A La Carte or All-Inclusive (per client)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

AxisCare

Live Online

Webinars

Documentation

Videos

CareSmartz360 is the trusted all-in-one home care management and EVV solution for agencies of all sizes.

With its comprehensive features, such as point-of-care documentation, scheduling, electronic visit verification, multi-payer billing, custom forms, personalized reports, caregiver training and retention, and more, CareSmartz360 makes it easy to streamline operations and ensure compliance with regulatory requirements.

Easily schedule caregiver visits, and stay up-to-date with clock-ins and late shifts with real-time alerts to office staff. Plus, the software lets you track caregiver locations precisely during shifts, ensuring they're where they need to be.

Caregivers can also create ad hoc schedules while on the go, providing flexibility and convenience for caregivers and clients.

Their user-friendly interface, caregiver and client portals, and mobile apps for office staff and caregivers make managing your home care business even more effortless by making important information available at your fingertips.

CareSmartz360 is known for its award-winning support and easy migration, which makes the transition to the software seamless for agencies. The software also offers integrations with industry-leading partners to provide even more value to its users.

Whether you're a small agency or a large enterprise, CareSmartz360 has the solutions to provide high-quality patient care while streamlining your operations.

AxisCare vs CareSmartz360

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