AxisCare vs Caretime

RATING:

4.6

(682)

AxisCare has 682 reviews and a rating of 4.64 / 5 stars vs Caretime which has 28 reviews and a rating of 3.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (682)
3.8 (28)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 1, 2024
February 19, 2024
Pros/Cons
  • Pros

  • I like it's ease of use functionality. The tutorials provided accelerated effective use of AxisCare and I love working with it every day.
  • Ease of use, customization, extremely useful functionality and par excellence customer service.
  • Cons

  • No customization feature, each business has its own requirement, need to be more flexible. Customer services is bad.
  • I was unaware of the price structure and that we are charged for clients over 20.
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  • Pros

  • I also like the ease of use. Everything is pretty much straight forward and all the tools you need is right in front of you to navigate the system.
  • It's ease of use in scheduling and care plan management makes this software great for in home care companies.
  • Cons

  • Error messages all the time when clocking in and out. Causing issues with payroll.
  • When you call the company no one reaching back out to you. Never can talk to anyone to correct the issues that I have.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

27 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos