Get Your Free Advice
Axxess HomeCare vs WellSky Personal Care
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.7 / 5
4.5 / 5
Value for Money
3.4 / 5
4 / 5
Customer Support
3 / 5
4.3 / 5
Functionality
3.1 / 5
4.2 / 5
Last Review Written
April 5, 2024
November 4, 2024
Pros/Cons
Pros
- The overall experience has been super easy and I love this software.
- When we started our services (migrated from other software), we were happy about their product capabilities.
- What i liked most about this software was how it stayed in top of the employees CEU and License expirations.
Cons
- These are really needed. Tracking conversations with our employees, and making communication notes on paper, then scanning them into the system does not work well.
- My only complaint is the lack of payroll and invoicing functionality. The software needs to ability to calculate overtime ASAP and the export functionality is very limited.
- I have had to create a spreadsheet with the proper information for each employee because many of the user/employee e-mail shows wrong on my end.
Pros
- They use great business logic. They seem to have a good handle on the future and what will be coming and help us automate for us.
- The ability to connect clients, caregivers, referrals and revenue was a great advantage. The Tagging system also helps to add more information to referral sources and customize them.
- Overall the company culture is one dedicated to helping it's customers grow and improve. Obviously this is a company with very thoughtful leadership.
Cons
- Terms of the contract with ClearCare are horrible and unacceptable. No one in their right mind would agree to them.
- We ended-up with significant, costly problems such as over a month period where we had to do our payroll manually because the payroll report output from ClearCare was unintelligible.
- The system tends to lag and crash a lot. Making changes to a caregivers schedule can be combursome.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
8 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
