CareAcademy

RATING:

4.7

(24)

About CareAcademy

CareAcademy is a training platform designed to help home health agencies, franchises and caregivers streamline training activities in compliance with various regulations. Key features of CareAcademy include white-labeling, reporting, automated text/email reminders and multiple role types. The centralized dashboard allows agencies to gain insights into class completions, compliance, overall training progress and individual certifications. Supervisors can upload content to create custom quizzes, virtual training sessions and other activities. Additionally, administrators can assign classes to caregivers and edit curriculums according to requirements. CareAcademy facilitates integration with various third-party systems such as ClearCare, Alayacare and more. The product ...

CareAcademy Pricing

CareAcademy is available across the following pricing plans: Starter: $119 /month with an annual commitment Professional: $229 /month with an annual commitment Business: $399 /month with an annual commitment Enterprise: Contact CareAcademy for pricing details.

Starting price: 

$239.00 per month

Free trial: 

Available

Free version: 

Not Available

CareAcademy course content

CareAcademy Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CareAcademy

1 - 5 of 24 Reviews

User Profile

Tricia

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Excellent Training for Home Care Aides

PROS

I like the integration with our scheduling software, ClearCare. I also like the ease of printing certificates.

CONS

No comments on things I like the least.....

Tracy

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Quality Training for Caregivers

I have had no issues in the 2 years we have been using CareAcademy to onboard our caregivers. They like the training and I believe it is effective for our purposes. I recently took the Annual Caregiving training required by our state and found many useful tidbits myself.

PROS

CareAcademy's course are easy to follow, repetitive, and the modules vary in length and content so the course is engaging until it's over. Quizzes within the courses help caregivers remember the content and many score with 90%-100% passing grades. I like that the caregivers are engaged in home care and not showing training by facility staff. The supervisory models are what our managers aspire to be, and I like that the caregivers are shown the wrong way to do things from time to time which gives them an opportunity to examine their own behaviors.

CONS

The reporting is difficult. I have to export the entire list of people who took classes, then delete and sort to get the information I need. Would love to see a pop-out dashboard with classes completed by caregivers in a certain time period.

Reasons for switching to CareAcademy

The interface was difficult and frankly, the classes were boring

Vendor Response

Tracy, thank you so much for sharing your review. We are happy to hear that the class content and quizzes are engaging for your team! Your feedback on our reporting is extremely valuable. Please know that it will be passed along to the relevant teams to review.

Replied December 2021

Jody

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Training

PROS

It’s reminders that go out to caregivers

CONS

The inability to default 1 month on model

Reasons for switching to CareAcademy

This seemed more organized

Vendor Response

Hi Jody, thank you for your review! We are glad that CareAcademy has helped remind your caregivers to complete training. If possible, we'd like to follow up to learn more about what you are looking for in terms of defaulting one month. Please reach out as you see fit so we can continue this conversation.

Replied November 2021

Jennifer

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Training for In Home Caregiving

We have streamlined our online training which has saved us time and money.

PROS

CareAcademy is mobile friendly and integrates with Clear Care as a Single Sign On which simplifies the caregivers access to new hire and annual training. We love the ability to add and change curriculums based on the needs of our training requirements. The video library is great as well!

CONS

The ability for an admin to reset the attempts for a caregiver to retake an exam would be great!

Reasons for switching to CareAcademy

Cost and the updated mobile friendly platform.

jessica

Health, Wellness and Fitness, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Home Care in-service tracking headaches gone!

I have been in the home care business for 11 years and this software has been a time-saver for tracking employee trainings as we are in NY state and the requirements change daily.

PROS

CareAcademy makes getting the in-service requirements complete from start to finish in a manner in which the employees love, since they can do it on their own time, and a manner in which we love, as it makes it so easy to track!

CONS

My only con is, although it integrates with our system, when a caregiver completes a training I wish it would put that into ClearCare for payroll as opposed to me having to go back and forth on the day of payroll to see who completed what training. (Maybe the software can do this, and we just don't have it set up! That would be great. We pay 1 hour at minimum wage for each completed training.)

Reason for choosing CareAcademy

CareAcademy had the features we needed the most. It integrated with our system ClearCare and made getting the Caregivers enrolled very easy. Tracking their progress is a breeze and being able to customize the different trainings if need be for each individual based on the type of client they will working with makes the services better than all the rest!

Reasons for switching to CareAcademy

We switched for the ease and time-saving features. We used to have to run off packets and get them out to the caregivers and now the training is wherever they are.

Vendor Response

Hi Jessica, we love to hear that CareAcademy has helped your agency accomplish all your in-service needs and that your caregivers are able to complete the training on their own time. We hear your feedback about ClearCare and having the ability to sync completed training into payroll. We're always innovating - so stay tuned as we continue to build out features like this!

Replied November 2021