Carecenta users will be pleased to finally use software that is easy to use via desktop, laptop, tablet or through your smart phone. With Carecenta possibilities are endless.

I didn't like the wait for the demo. I hate to wait a few days instead of instant.

The dashboard with projected attendance and sign-in is very helpful. Great customer service that is there all the time and helps quickly resolve issues.

There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy.

Amazing how this brought us out of the stone age into the now age.

Integration was difficult but overall, it has been very productive, and we are still learning some intricate advantages.

Carecenta constantly improves and upgrades its features. Just last week they've improved their visual HHA availability search on the map.

I am notified if there are any problems with compliance applying to any of my HHA's and can quickly navigate to another HHA to send out to the patience.

We found numerous programing problems with the software.

Its easy to work with gets the work done at timely matter.

Its a user friendly software and its very easy to use.

Coordinators that use Carecenta have the peace of mind knowing employees have the option of clocking in and out or use GPS tracking log in to verify visits in real time.

Software is user friendly, simple to use and makes work life that much easier. Carecenta interface is modern, simple and effective.

Customer service was always friendly, even if you didn't catch them at the time of your call, and they always call you back.

Comparably inexpensive home care billing and hha scheduling software.

During the transfer, our primary concern was data loss.

Responsive support and customer service that makes updates and listens to feedback. Very good Help Desk documentation.

I have been working with Carecenta for over 5 years and it has tremendously increased my productivity, effectiveness and efficiency.

So we have no scheduling software. Paid for one, but having to use a spreadsheet.

They fact they refuse to refund my small company after they failed to meet the contractual agreement.

Lack function of sending a voided claims in Billing.

I like Carecenta and the transfer from Salesforce has been good.

Inexpensive Home Care Billing and scheduling software.

The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working.

Many hours of manual management were saved and redirected to growing our business. Our Carecenta WOW moment was in the first month of use.

Software interface is user friendly, little to none learning curve and it will increase use productivity, effectiveness and efficiency.

Brightree Hospice software is well worth the investment.

I also like that we can track our OASIS acceptance in the software.

The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also.

Easy to use and offers great features that help ensure documentation accuracy and compliance. Great for Medicare certified agencies.

I love the ease of putting in orders, free text progress notes and the color coded EMAR tabs. Orders are a breeze to process.

The accessibility of this system is an amazing feature as well.

We have had problems with OASIS acceptance and fatal errors for skip traces that the system does not automatically follow.

They also are really aware of the impact on their consumers and are very helpful with integration of new changes.

It is my go-to program for scheduling. It helps me a great deal with keeping the patients, nurses and therapists schedules organized and managed.

For iPad users - Inability to delete or error information entered by mistake (orders, medications, dx...).

We are happy with the iPad software and our clinicians love how easy it is to use. We have had great experiences with customer support, when needed, with quick response and resolution times.

Costly but fully featured and constanly developing.

Shortens visit documentation time, improved our days to RAP, great customer service.

Good setup; easy to use; creates good care plans and templates.

Our clinicians love this software because it is easier for them to complete their documentation. The distinction between billed and unbilled AR.

The con of this software if the lack of reports that can be collected from the data provided in the system.

Nice selection of reports/great account manager.

The iPad version of the app is so smooth that it almost feels like the software was built specifically for it.

The turnaround from their help center staff is quick and amazing.

Lack of customer training no onsite support when requested. Inability and unwillingness to customize to our specific need.

We have also had several problems with BT understanding how parents and branches work and have had to develop several work arounds to make up for their deficits.

General slowness and bugginess, a  lot of stuck gets stuck in validation hold and supports takes days to weeks to respond to tickets.

User friendly, great support team, really good software for a large company.

Really great EMR - best in functionality and overall operational/financial needs for the price.

The customer service is great. Any time I call they respond very fast to my call.

This hospice EMR is easy to use and the reporting section is outstanding. DOC Tracking is a great tool.

There are great reporting features and they are doing good preparations for PDGM.

US Dollar

Carecenta offers a wide range of advanced features to enhance the management software experience for various healthcare agencies, including skilled and non-skilled or private duty home care agencies, home infusion, and nursing agencies. Here's an overview of the notable functionalities provided by Carecenta:

Electronic Visit Verification (EVV): Carecenta supports electronic attendance verification through GPS or a multilingual telephony system. This feature enables caregivers or employees to easily clock in and clock out using their mobile devices or a telephony system, ensuring accurate tracking of work hours.

State Aggregators: Carecenta seamlessly integrates with all State aggregators in the United States and regulatory bodies worldwide, ensuring smooth data exchange and compliance.

Automated Processing of Attendance and Invoicing: Carecenta automates the processing of attendance through electronic timesheets, streamlining administrative tasks. It also includes electronic billing capabilities, simplifying the invoicing process.

Billing: Carecenta supports billing for various insurance providers, including managed long-term care (MLTC) and Medicaid. The software offers electronic billing capabilities, making claim submission and payment recording more efficient and reducing paperwork.

Automated Compliance Monitoring: Carecenta's software includes automated compliance population features, assisting with integrated background checks and ensuring adherence to state-specific regulations. This functionality helps agencies maintain compliance and meet regulatory requirements.

Text and Email Notifications for Compliance: Carecenta's software sends text and email notifications to employees who are not in compliance with regulatory requirements. This feature keeps employees informed and ensures prompt action is taken to address compliance issues.

Payroll Functionality: Carecenta offers payroll functionality, helping agencies manage employee wages, calculate hours worked, and handle payroll processes. The software integrates with popular payroll companies, including ADP, Paychex, and Paylocity.

HR Tools: Carecenta's software includes HR tools to manage employee information, track certifications and credentials, and facilitate hiring and onboarding processes.

Security and Role Management: Carecenta provides multiple levels of security and role management, allowing users to control data access. The software also includes fraud prevention technologies.

Real-Time Reports: Carecenta offers over 150 real-time reports on scheduling, clients, employees, payroll, and billing. These reports provide users with real-time insights into activities and help with decision-making.

These features collectively contribute to efficient scheduling, accurate billing, streamlined compliance management, and effective communication with employees. 

Carecenta's software aims to provide comprehensive solutions for agencies of all sizes in the mentioned sectors, addressing their administrative and operational needs.


LongDescription

Patient Records Management

Employee Management

Rehabilitation Management

User Management

Status Tracking

Mobile Alerts

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Staff Scheduling

Charting

Progress Tracking

Real-Time Monitoring

Referral Tracking

Task Scheduling

Electronic Signature

Invoice Management

Nursing Forms Tracking

Attendance Management

Attendance Tracking

Time Tracking by Client

Communication Management

Point of Care System

Care Plan Management

Calendar Management

Scheduling

Clock In/Out

Assessment Management

Multi-Location

Self Service Portal

Activity Planning

EMR/EHR

For Nursing Homes

Mobile Access

Planning Tools

Transaction Management

Compliance Management

Real Time Data

Home Health Care Management

Historical Reporting

Role-Based Permissions

Client Portal

CNA Tracking

Real-Time Notifications

Forms Management

Workflow Management

Insurance Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Clinical Care

Job Scheduling

Billing & Invoicing

Alerts/Escalation

Real Time Reporting

For Activity Departments

Monitoring

Claims Management

Payroll Management

Customizable Forms

Reimbursement Management

Appointment Management

Incident Management

Records Management

Client Management

Caregiver Scheduling

Employee Portal

Third-Party Integrations

Geriatric Care

Task Management

Document Management

For Home Care Providers

For Long Term Care

Parent Portal

Enrollments/Onboarding

Electronic Payments

Payment Processing

Wait List Management

Customer Accounts

Class Scheduling

Member Database

Self Check-in/Check-out

Data Security

Real Time Updates

Event Calendar

Meal/Nutrition Management

Contact Database

Communications Management

Daily Reports

Mac OS

Web browser (OS agnostic)

Windows 8

Limited Time Offer: Free for up to 5 patients

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Carecenta

In Person

Live Online

Webinars

Documentation

Videos

Designed for clinicians by clinicians, MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled nursing facilities and more. With firsthand home health experience, our team understands the challenges faced by providers today. The MatrixCare EHR is designed by clinicians to deliver real-time collaboration, simplified documentation, and intuitive regulatory guidance. Whether your focus is on one care setting or many, organizations can seamlessly work across care settings. The result is more efficient operations — including faster reimbursements — more focus on patients, interoperability for smoother care transitions and more work-life balance for staff.  

As a long-term member of the CommonWell Health Alliance, MatrixCare has been a pioneer in interoperability, connecting post-acute software and patients to the rest of their care settings and improving workflows while strengthening referral relationships. 

MatrixCare’s collaborative approach to patient engagement enhances the exchange of patient data between referring physicians, case managers/discharge planners, and your organization with digital tools that offer real-time collaboration across the entire care team. These tools and resources automate many of the time-consuming and redundant processes that hinder your staff from delivering exceptional care while sustaining work-life balance. 

MatrixCare’s easy-to-use technology simplifies the job of your staff for better satisfaction and retention. This includes comprehensive rules to support compliance, robust care plan content (with recommendations based on documentation) alerts and reminders and an intuitive interface for clinicians to easily manage all aspects of patient care and to achieve positive patient outcomes. 

It also helps empower clinicians to create complete, compliant, consistent documentation that flows from the point-of-care to the back office, with powerful analytic solutions, reports and dashboards that help track key performance indicators so you can make better decisions for your organization.

Previously known as Brightree, MatrixCare goes beyond an EHR with an investment in implementation and on-boarding. MatrixCare takes a partnership approach to set you and your team up for success so that you can stay competitive, achieve clinical and operational efficiency that can result in better care and outcomes, decreasing costs and increasing patient and staff satisfaction. As you grow and your software needs evolve, you can rely on smooth integrations with your MatrixCare EHR. 


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