Caretime

RATING:

3.8

(28)

About Caretime

CareTime is a cloud-based home health management solution designed for hospice and home care organizations to streamline the home patient check-in process. CareTime allows administrators to manage caregivers' time and schedule, remotely document visits, send sms/email alerts, and conduct billing and payroll processes. CareTime schedule manager allows administrators to cut down on hours of scheduling by simplifying the process with responsive scheduling. From a central dashboard, administrators can view all jobs and create new profiles for new caretakers for employee management. With Electronic Visit Verification(EVV), CareTime is able to remotely track all patient visits from check-ins to check-outs. Caregivers can document notes, questions and tasks completed for...

Caretime Pricing

Caretime is provided on a subscription model. Our easy to understand pricing model ensures that you pay only for what you use. With a low monthly fee and a cost of just pennies for every call into the system, Caretime is a cost effective way to manage your offsite nurses and employees.

Starting price: 

$140.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Accounts Receivable
Slide 1 of 5

Caretime Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Caretime

1 - 5 of 27 Reviews

Vincent

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Home Health

Care time has been very helpful whenever I have any question about the system or concern i would recommend it to all that’s in my business

PROS

I love everything about this system it does what is needed for employees to operate comfortable in clocking in and out directing what to do when needed, giving me all the information that is needed to acquire me to run my business it is the best system I know and I recommend it to every person I can that is in my line of work I love it.

CONS

Everything I like I can’t think of anything that I dislike

Reason for choosing Caretime

I have heard about other systems but this was the one I chose and I know I made the right decision thank you Care Time.

Tina

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Manager,s Review

PROS

I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

CONS

It seemed as though there was more on the menu to choose from than we needed, which was confusing at first, and too much to choose from when we only needed a specific amount of information but I also understand we aren't the only business using this software.

Reason for choosing Caretime

We chose a name off of a list that DSS had sent out for providers to just use as a reference, and we chose the first one because everyone was very helpful and the price seemed right!

jazmin

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

Horrible

Horrible!

PROS

None. Staff frustrated, effects bottom line of business. Staff getting error messages daily. Unable to clock in ans out! Always having to update and even then the app is inoperable.

CONS

Error messages all the time when clocking in and out! Causing issues with payroll. Admin spends hours processing payroll. Clients made inactive revert back to active therefore you are charged by the company for clients you no longer service. Another way to get money out you.

Reason for choosing Caretime

Price

Reasons for switching to Caretime

For EVV

Vendor Response

Hi Jazmin - We are very sorry to hear of this experience. We will be reaching out to address all of your concerns and make sure any caregivers that are having issues will get back on track. We always seek to help our valued clients, and have a track record of doing so. You'll be hearing from our team shortly. Thanks, CareTime Team

Replied May 2021

Christine

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Awesome!!

AWESOME!!!!!

PROS

Caretime has actually allowed me to virtually run my office without anyone being present. The systems functions are easy to use and I just couldn't have found any other system any better. Hands up for Caretime USA. I give them a two thumbs up....

CONS

I've been with Caretime for 5 yrs. There is not one thing about Caretime that I like least.

Janlea

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2020

Tri-Generations review.

Overall the experience has been positive, and Caretime has functioned as we needed. It is effective in providing what we had utilized it to do.

PROS

The ability to sort by jobs and employee to track hours and used PTO time. It is flexible.

CONS

Sometimes the system was not functional for staff to clock in/out. Or it would not pull reports. The mobile app never seemed to work very well.