About Caretime

CareTime is a cloud-based home health management solution designed for hospice and home care organizations to streamline the home patient check-in process. CareTime allows administrators to manage caregivers' time and schedule, remotely document visits, send sms/email alerts, and conduct billing and payroll processes.

CareTime schedule manager allows administrators to cut down on hours of scheduling by simplifying the process with responsive scheduling. From a central dashboard, administrators can view all jobs and create new profiles for new caretakers for employee management. With Electronic Visit Verification(EVV), CareTime is able to remotely track all patient visits from check-ins to check-outs. Caregivers can document notes, questions an...


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Supported Operating System(s):

Web browser (OS agnostic)

24 Reviews of Caretime

Average User Ratings

Overall

3.96 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(9)

9

3 stars

(4)

4

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

November 2017

Yusra from PricewaterhouseCoopers

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Accounting

Time Used: Free Trial

Review Source: GetApp


November 2017

August 2019

Vincent from We Care With Love Home Health

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Home Health

Care time has been very helpful whenever I have any question about the system or concern i would recommend it to all that’s in my business

Pros

I love everything about this system it does what is needed for employees to operate comfortable in clocking in and out directing what to do when needed, giving me all the information that is needed to acquire me to run my business it is the best system I know and I recommend it to every person I can that is in my line of work I love it.

Cons

Everything I like I can’t think of anything that I dislike

Reasons for Choosing Caretime

I have heard about other systems but this was the one I chose and I know I made the right decision thank you Care Time.

March 2021

jazmin from Angels on Earth Home Care

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

March 2021

Horrible

Horrible!

Pros

None. Staff frustrated, effects bottom line of business. Staff getting error messages daily. Unable to clock in ans out! Always having to update and even then the app is inoperable.

Cons

Error messages all the time when clocking in and out! Causing issues with payroll. Admin spends hours processing payroll. Clients made inactive revert back to active therefore you are charged by the company for clients you no longer service. Another way to get money out you.

Reasons for Choosing Caretime

Price

Reasons for Switching to Caretime

For EVV

Response from CareTime

Replied May 2021

Hi Jazmin - We are very sorry to hear of this experience. We will be reaching out to address all of your concerns and make sure any caregivers that are having issues will get back on track. We always seek to help our valued clients, and have a track record of doing so. You'll be hearing from our team shortly. Thanks, CareTime Team

July 2019

Tina from Tender Loving Care IN-Home Service LLC

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Manager,s Review

Pros

I really like the people we deal with at CareTime , they are always so helpful and right on top of issues. The program itself was very easy to use once we learned the basics.

Cons

It seemed as though there was more on the menu to choose from than we needed, which was confusing at first, and too much to choose from when we only needed a specific amount of information but I also understand we aren't the only business using this software.

Reasons for Choosing Caretime

We chose a name off of a list that DSS had sent out for providers to just use as a reference, and we chose the first one because everyone was very helpful and the price seemed right!

April 2020

Christine from Divine Home Care

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Awesome!!

AWESOME!!!!!

Pros

Caretime has actually allowed me to virtually run my office without anyone being present. The systems functions are easy to use and I just couldn't have found any other system any better. Hands up for Caretime USA. I give them a two thumbs up....

Cons

I've been with Caretime for 5 yrs. There is not one thing about Caretime that I like least.