CareVoyant for Home Care is an integrated cloud-based solution offering intake, scheduling, clinical, point of care, billing, and HR. The system is suitable for home care agencies providing private duty nursing (Pediatric and Adult with eMAR, eTAR needs), personal care and Medicare services.

CareVoyant supports agencies to handle multiple types of service offerings with complex reimbursement arrangements with Medicaid and insurances. It also handles shift split, shift differential, overtime with payroll interface. Information flows between intake, scheduling, clinical notes, and billing eliminating duplicate data entry. It provides tools to improve patient care and agency workflow while maintaining compliance. Plan of Care and OASIS are created from the data collected at POC. Care Plans are also linked back to follow-up visits, further ensuring compliance.

CareVoyant’s open architecture provides customers scalability and flexibility. Staff can modify forms and assessments while creating custom triggers, alerts, and reports.

Clinician Home Page
Clinician Home Page

Clinician Home Page

Clinical Assessment

Clinical Assessment

Electronic Medication Administration

Electronic Medication Administration

Schedule Calendar

Schedule Calendar

Events Manager

Events Manager

PPS Billing Manager

PPS Billing Manager

Supported Operating System(s):

Web browser (OS agnostic), Windows 8



32 Reviews of CareVoyant

Overall rating

4.0 / 5 stars

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Showing 1 - 20 of 32 reviews

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Bob from Lighthouse

Specialty:  Therapy / Rehabilitation

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.

Pros

Flexibility, you can customize the application to the way you do work instead of vice versatile. The company is very responsive to your needs. You get to know the employees personally from the President to the programmers.

Cons

It can be expensive for small providers if you use a lot of modules. Also, with the customizations, it can take awhile to implement, but they do have an excellent implementation that works with you.

Review Source
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great Company

We love CareVoyant! The support staff are Amazing

Pros

The reports that can be created are great

Cons

The least would be the multiple login pages

Review Source: Capterra

Joshua from ELITE Home Care

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

September 2018

Our company has been using Carevoyant and it has been very reliable including the offline capabilit

Pros

-Ability to customize the software to fit specific needs
-Competent Features w/ continued improvement
-Proactive System Enhancement
-Wonderful Staff
-Effective Technical Support

Cons

-Glitches periodically have to be fixed when they roll new features or system/feature upgrades.

Review Source: Capterra

Kathy from COL

Specialty:  Home Health Care

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

CareVoyant

They are aware of flaws and working on improving. Great people to work with. Willing to help.

Pros

Covers many areas of home care business. Support is quick and helpful. The company as a whole has great people and improving their system. They listen to the feedback.

Cons

Hard to use but they are taking the feedback to make is easier. Lack in documentation but again they are updating as requested as much as possible

Review Source

Sandra from Society's Assets, Inc.

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Extensive HH Software

I have watched the application grow over the years and am pleased with the changes made. Staff and owner really listen to their clients and are interested in making the product better.

Pros

Many features, always looking to improve user experience, up on regulations and security, great support.

Cons

Somewhat clumsy to move around in but new delivery cloud method will improve that.

Review Source: Capterra

Kathleen from Northern Rose

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Difficult to learn and use. VERY expensive

I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months. I would NEVER recommend this system to any home health or private duty agency.

Pros

One program for all your service lines, DME, outpatient therapy, private duty home care, home health

Cons

VERY expensive. VERY steep learning curve. Difficult to use. Every time you call for help, you are charged a fee.

Review Source

Christina from Able Home Health

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.

Pros

Point of Care system is user friendly, fast, and efficient. Offline capabilities when no network available. Real time updates without having to manually sync. Very customizable, Friendly staff. Supports Medicare and Private Duty.

Cons

Back Office excellent but can be a bit confusing and require a lot of training. Windows based devices only. Set up is extensive however the system is pleasantly complex. Tech support and start up complicated. Wish it interfaced better with other programs.

Review Source

Derek from ChildServe

Specialty:  Therapy / Rehabilitation

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Excellent software company who is willing to customize their product for their customer's needs.

Customer service is incredible. The CareVoyant staff is top notch. Starting at the top with Pasu and going all the way down.

Pros

They will work with your business to get you what you need. That's by far the biggest advantage of CareVoyant. They have a reasonable price and they are willing to work with you.

Cons

Can be an overwhelming platform at times for new users. Not the most user friendly product. They are continuing to improve this aspect however.

Review Source

Evan from International quality homecare

Specialty:  Home Health Care

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Versatile home care software.

Our company has used Carevoyant for a long time and it has been quite reliable. There are many new features of this software that are in development that look promising dealing with mobile services.

Pros

There are many useful features to handle basically anything in a home Healthcare environment.
Corporate staff and support are fantastic.


Cons

Documentation on the software is lacking. It can be difficult at first to learn the processes of how to do things correctly.

Review Source

Deanna from Childserve

Specialty:  Home Health Care

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Ok product

Pros

It has lots of abilities that can be used. I have only been using this product for about 2 years and this is one of many softwares I have used.

Cons

I wish it could be set up more for extended hourly nursing. I wish some of the screens could be bigger

Review Source

Laurie from International Quality Homecare

Ease-of-use

Value for money

Customer support

Functionality

September 2017

Very easy to navigate

Pros

Great technical support and adaptability to each account user. Easy to navigate throughout programs.

Cons

Training with new applications was fast paced and hard to follow at times. Nothing with software itself.

Review Source: Capterra

Bob from Lighthouse

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

We are just beginning to use many of the features that this software offers. We are very pleased.

CareVoyant lets us put all of our medical data in one place. Everything from the first call of a referral to receiving payments are all done and managed in CareVoyant. Then CareVoyant interfaces easily with our accounting software (Dynamics GP) to complete our business needs.

Pros

We are moving almost all of our processes to CareVoyant. Because of CareVoyant's flexibility, we are finding that CareVoyant has features and processes that make it possible to implement these processes with minimal changes to our overall workflow procedures.

Review Source: Capterra

Steve from Childserve

Ease-of-use

Value for money

Customer support

Functionality

September 2017

LTC Manager

Pros

I enjoy the Flexibility, ability to customize forms and measurements. Ability to use both wired and wireless and on multiple devices.

Cons

No scan for medication administration.

Review Source: Capterra

Rebecca from ChildServe

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Fairly New User

I still have a lot to learn. Many different options available within the system and the ability to customize.

Review Source: Capterra

Xac from SIVNA

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Best bang for your money.

I am fairly new user with CareVoyant, but my company has been with them for 11+ years. They have a wonderful Support Staff that will answer any questions you might have and the program's flexibility will astound you. Give them a try and you won't regret it!

Pros

The program is very flexible and has many useful features.

Cons

The flexibility of the program can/will overwhelm some users. The nice part is that you can only use the features use need.

Deanna from Childserve

Ease-of-use

Customer support

Functionality

October 2016

Good Product

So far this has been a good product. I have been using it for a year and have learned a lot. Always good support when needed.

Review Source: Capterra

Olumuyiwa (AY) from International Quality Homecare

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Great Application

The Cv software is good and getting better each day. I will also suggest strongly on the mobile app to include caregiver signature to make a complete cycle as it is bn done with paper time sheet, Thanks

Review Source: Capterra

Olumuyiwa from International Quality Homecare

Specialty:  Home Health Care

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

CV App

The CV app and the also Cv intuitive look very promising, but we will also need the caregiver signature implemented on the CV Mobile App, because it is mandated in MN

Amanda from Sivna

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2016

CareVoyant

Easy to use once you learn the system. Make sure you get proper training for you and your staff. The staff are all amazing people.

Pros

Staff is amazing

Cons

Would like it to be more user friendly.

Review Source: Capterra

James from Optimae Lifeservices

Number of employees:  501-1,000 employees

Ease-of-use

Customer support

Functionality

October 2016

Great Work in Progress

My company has been using this program for over 10 years, but I have just started being introduced to it. I love the new intuitive piece of the system. It's an easier interface for our direct staff.

Pros

the new intuitive interface is easy to use, the company is always welcome to new ideas and will work with you on adding to the software

Cons

the desktop can be a bit overwhelming and can be complicated to run

Review Source: Capterra

Displaying 1 - 20 of 32 reviews