CareVoyant for Home Care is an integrated cloud-based software solution specifically designed for agencies offering private-duty nursing, non-medical care and home health. Patient information flows between intake, authorization, scheduling, clinical, POC, billing and reporting modules.

Scheduling is integrated with authorization and clinical, and the scheduling module supports shift offer, shift differential, split shift and overtime. Integrated clinical functions allow agencies to create a plan of care and OASIS from the data collected at POC. The care plan is linked to follow-up visits, and eMAR and eTAR meet the requirements for PDN. CareVoyant supports complex billing requirements for Medicare, Medicaid, insurance and private pay.

CareVoyant offers family and employee portals for care coordination. Agencies can also modify clinical forms while creating custom alerts and reports.



32 Reviews of CareVoyant

Overall rating

4.09 / 5 stars

Filters:

Showing 1 - 20 of 32 reviews

September 2018

Bob from Lighthouse

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Carevoyant fills the need for a fully integrated solution for Healthcare in their area of expertise; Home Health, LTC, and Outpatient.

Pros

Flexibility, you can customize the application to the way you do work instead of vice versatile. The company is very responsive to your needs. You get to know the employees personally from the President to the programmers.

Cons

It can be expensive for small providers if you use a lot of modules. Also, with the customizations, it can take awhile to implement, but they do have an excellent implementation that works with you.

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Great Company

We love CareVoyant! The support staff are Amazing

Pros

The reports that can be created are great

Cons

The least would be the multiple login pages

September 2018

Joshua from ELITE Home Care

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Our company has been using Carevoyant and it has been very reliable including the offline capabilit

Pros

-Ability to customize the software to fit specific needs
-Competent Features w/ continued improvement
-Proactive System Enhancement
-Wonderful Staff
-Effective Technical Support

Cons

-Glitches periodically have to be fixed when they roll new features or system/feature upgrades.

September 2018

Kathy from COL

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

CareVoyant

They are aware of flaws and working on improving. Great people to work with. Willing to help.

Pros

Covers many areas of home care business. Support is quick and helpful. The company as a whole has great people and improving their system. They listen to the feedback.

Cons

Hard to use but they are taking the feedback to make is easier. Lack in documentation but again they are updating as requested as much as possible

September 2018

Sandra from Society's Assets, Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Extensive HH Software

I have watched the application grow over the years and am pleased with the changes made. Staff and owner really listen to their clients and are interested in making the product better.

Pros

Many features, always looking to improve user experience, up on regulations and security, great support.

Cons

Somewhat clumsy to move around in but new delivery cloud method will improve that.

February 2018

Kathleen from Northern Rose

Company Size: 11-50 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

5 of 5

February 2018

Difficult to learn and use. VERY expensive

I lost good employees because they were so frustrated with the software. We left Carevoyant after using them for 15 months. I would NEVER recommend this system to any home health or private duty agency.

Pros

One program for all your service lines, DME, outpatient therapy, private duty home care, home health

Cons

VERY expensive. VERY steep learning curve. Difficult to use. Every time you call for help, you are charged a fee.

September 2017

Christina from Able Home Health

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

September 2017

Excellent system from referral, to point of care, to billing. Some challenges, but overall an excellent affordable system.

Pros

Point of Care system is user friendly, fast, and efficient. Offline capabilities when no network available. Real time updates without having to manually sync. Very customizable, Friendly staff. Supports Medicare and Private Duty.

Cons

Back Office excellent but can be a bit confusing and require a lot of training. Windows based devices only. Set up is extensive however the system is pleasantly complex. Tech support and start up complicated. Wish it interfaced better with other programs.

September 2017

Derek from ChildServe

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Excellent software company who is willing to customize their product for their customer's needs.

Customer service is incredible. The CareVoyant staff is top notch. Starting at the top with Pasu and going all the way down.

Pros

They will work with your business to get you what you need. That's by far the biggest advantage of CareVoyant. They have a reasonable price and they are willing to work with you.

Cons

Can be an overwhelming platform at times for new users. Not the most user friendly product. They are continuing to improve this aspect however.

September 2017

Evan from International quality homecare

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Versatile home care software.

Our company has used Carevoyant for a long time and it has been quite reliable. There are many new features of this software that are in development that look promising dealing with mobile services.

Pros

There are many useful features to handle basically anything in a home Healthcare environment.
Corporate staff and support are fantastic.


Cons

Documentation on the software is lacking. It can be difficult at first to learn the processes of how to do things correctly.

September 2017

Deanna from Childserve

Company Size: 501-1,000 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

September 2017

Ok product

Pros

It has lots of abilities that can be used. I have only been using this product for about 2 years and this is one of many softwares I have used.

Cons

I wish it could be set up more for extended hourly nursing. I wish some of the screens could be bigger

September 2017

Laurie from International Quality Homecare

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

Very easy to navigate

Pros

Great technical support and adaptability to each account user. Easy to navigate throughout programs.

Cons

Training with new applications was fast paced and hard to follow at times. Nothing with software itself.

September 2017

Bob from Lighthouse

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

We are just beginning to use many of the features that this software offers. We are very pleased.

CareVoyant lets us put all of our medical data in one place. Everything from the first call of a referral to receiving payments are all done and managed in CareVoyant. Then CareVoyant interfaces easily with our accounting software (Dynamics GP) to complete our business needs.

Pros

We are moving almost all of our processes to CareVoyant. Because of CareVoyant's flexibility, we are finding that CareVoyant has features and processes that make it possible to implement these processes with minimal changes to our overall workflow procedures.

September 2017

Steve from Childserve

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

LTC Manager

Pros

I enjoy the Flexibility, ability to customize forms and measurements. Ability to use both wired and wireless and on multiple devices.

Cons

No scan for medication administration.

October 2016

Rebecca from ChildServe

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Fairly New User

I still have a lot to learn. Many different options available within the system and the ability to customize.

October 2016

Xac from SIVNA

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Best bang for your money.

I am fairly new user with CareVoyant, but my company has been with them for 11+ years. They have a wonderful Support Staff that will answer any questions you might have and the program's flexibility will astound you. Give them a try and you won't regret it!

Pros

The program is very flexible and has many useful features.

Cons

The flexibility of the program can/will overwhelm some users. The nice part is that you can only use the features use need.

October 2016

Deanna from Childserve

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Good Product

So far this has been a good product. I have been using it for a year and have learned a lot. Always good support when needed.

October 2016

Olumuyiwa (AY) from International Quality Homecare

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Great Application

The Cv software is good and getting better each day. I will also suggest strongly on the mobile app to include caregiver signature to make a complete cycle as it is bn done with paper time sheet, Thanks

October 2016

Olumuyiwa from International Quality Homecare

Company Size: 201-500 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

CV App

The CV app and the also Cv intuitive look very promising, but we will also need the caregiver signature implemented on the CV Mobile App, because it is mandated in MN

October 2016

Amanda from Sivna

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

CareVoyant

Easy to use once you learn the system. Make sure you get proper training for you and your staff. The staff are all amazing people.

Pros

Staff is amazing

Cons

Would like it to be more user friendly.

October 2016

James from Optimae Lifeservices

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

Great Work in Progress

My company has been using this program for over 10 years, but I have just started being introduced to it. I love the new intuitive piece of the system. It's an easier interface for our direct staff.

Pros

the new intuitive interface is easy to use, the company is always welcome to new ideas and will work with you on adding to the software

Cons

the desktop can be a bit overwhelming and can be complicated to run