WellSky Personal Care vs Rosemark

RATING:

4.4

(258)

WellSky Personal Care has 258 reviews and a rating of 4.44 / 5 stars vs Rosemark which has 93 reviews and a rating of 4.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (258)
4.7 (93)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 4, 2024
October 16, 2023
Pros/Cons
  • Pros

  • The reminder and notifications options are fairly robust. Their Mobile app, is important, and works decently well.
  • Navigation is super easy as you move around the site. The ability to integrate home care and care management in one system is so valuable.
  • Cons

  • Can be slow at times, hard to track old client/caregivers, reporting used to be limited but they just released a new version.
  • Costumer service is very bad , you have to send emails in order to communicate with them.
Read all user reviews
  • Pros

  • The product is very user friendly, I liked the scheduling system for our caregivers to clock in and out also to send notifications. Run reports and uploading documents.
  • It was more cost effective. We are a small business and they offered what was suitable to our company.
  • Cons

  • I do not have any issues with the software. IfI do have a problem, a quick phone call to their customer support team usually solves the problem.
  • Can't track which user in our company made a change to our data in Rosemark. No audit trail of user actions is what I am referring to.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

16 Recommendations
2 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos