I dont like how sometime it crashes or there is something wrong with it and it takes forever to fix.

I like the ability to customize the product and customer service is very responsive.

It is great and best to be used in a company that deals with lot of private information.

Very easy to navigate through the different screens. It is very user friendly and the way you can customize the dashboards makes it that way.

We have always liked the ease of use with this software, and bang for our buck. It has come a long way since we started using this product.

User friendly , better then most other software,  saves work quickly and automatically.

I feel that the ease and user friendly abilities are priorities. It is always easy to train new employees on the software.

Ability to modify to needs and make some reports which are beneficial to our clinician and support staff.

User friendly, easy to navigate. Easy to train staff on use.

Super user friendly...loved it. I will recommend it to friends and family.

I appreciate the low cost when compared to other systems out there.

I love how easy it is to learn and how I can easily train other members too.

Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.

Also sometimes the oasis export fails which can be frustrating.

Good customer service and product offered at a relatively inexpensive price with most of the features needed.

I like how it’s easy to use. Big difference from the previous software we had.

Overall positive, an improvement from previous with exception of integrated schedule. More efficient documentation time, easier to find information in the chart/episodes.

As a physical therapist, I find DeVero very easy to use, they have good customer service, and I'd definitely recommend, especially for therapy.

It's a bit hard to navigate and get set up, hold times for customer service.

Super Easy to use, straight forward, bang for you buck.

Extremely user friendly and reliable. Support staff are amazing.

I like that it is web-based and works on laptops, phones and tablets. Care packets ensure the clinician opens all of the necessary paperwork.

I like that this software mergers with other and makes it easier to transport client info into an organized platform.

We like that this company specializes in a product that is tailored to home care. It offers interfaces that work with other EMRs.

Overall it will take a bit of time to learn to navigate this program, but once you do you will like the program.

Clinicians have found it a little challenging to get started, but after they get comfortable with it they state it's overall easy to use.

I do like the calendar function in scheduling visits for staff, writing medication orders is simple and having items move to the Plan of care without significant time spent is nice.

It doesn't matter if you're doing a SOC, Recert, Revisit, or Discharge, the process is the same. This was a big positive change for our agency.

Staff is very helpful when I have questions or problems submitting to CMS. They troubleshoot and help me fix what I have started.

We have been very happy with Thornberry's NDoc system.

Software has been around for a while and has been updated to be web-accessible. The best feature is the people at Thornberry.

Their customer service is wonderful. They are very responsive and helpful.

It allows us to efficiently document our visits for hospice patients and it is a user friendly system. It is very customizable and allows agencies to document and track data that is important to them.

I don't like how the careplan is so vague and it is really hard to tell what you need to be instructing on at times.

Great transitions from home health to hospice.

I have struggled with the fact that there are many items in this software product that do not seem to have a logical reasoning for functioning as they do or that they do not appear to work at all.

Our staff really struggled with this and I feel it was the lack of being prepared that led to this.

Company says they are working on it. Currently though, sometimes some of our charting or visit notes get lost.

We are very happy with NDoc and Thornberry, and their customer service has been absolutely wonderful and very responsive.

The product has performed very well and the product support is fantastic. Most importantly the staff at Thornberry is accessible and they have a keen interest in their customers success.

Staff frustration was very high at times and I feel that with proper training adn planning alot of this could have been alleviated.

Speaking from the IT side of a Home Health company, my favorite part about NDoc is the ability to contact somebody within Thornberry in a timely manner.

They are responsive and the process for submitting a help desk ticket is straight forward.

The billing functionality is the most difficult aspect of the system.

US Dollar

Netsmart myUnity Home Health and Hospice EHR (formerly DeVero) is a cloud-based, clinical point-of-care system that is intuitive, compliant and user friendly. The system supports all post-acute service lines, including home health, hospice, palliative care and private duty, eliminating the need to purchase separate EHRs as the organization expands services.


By combining the unique requirements of each care setting into a single enterprise platform, organizations gain seamless transitions of care, streamlined intake and scheduling, and access to real-time patient information across multiple care settings.

In 2022, Black Book Market Research named Netsmart the top Home Health & Hospice technology vendor as well as top overall post-acute technology solutions vendor.





LongDescription

Patient Records Management

Status Tracking

Customizable Reports

Document Storage

Activity Tracking

HIPAA Compliant

Charting

Progress Tracking

Task Scheduling

Electronic Signature

Bereavement Management

Time Tracking by Client

Patient Intake

Care Plan Management

Scheduling

Assessment Management

Medication History

Physician Portal

EMR/EHR

Mobile Access

Compliance Management

Electronic Submission

Forms Management

Insurance Management

Activity Dashboard

Reporting & Statistics

Decision Support

Volunteer Management

Chat/Messaging

Coding Assistance

Billing & Invoicing

Facility Scheduling

Claims Management

Payroll Management

Customizable Forms

Records Management

Summary Reports

Client Management

Caregiver Scheduling

Web browser (OS agnostic)

Netsmart pricing depends on the size of the agency.  

To obtain accurate pricing, contact Netsmart directly.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

myUnity Home Care & Hospice

In Person

Live Online

Webinars

Documentation

Videos

We recommend NDoc by Thornberry to growing homecare and hospice agencies seeking software that will help them effectively manage all of their business needs. NDoc is a leading software solution that provides fully integrated functionality; from clinical point of care to scheduling, billing, financial management, and more, NDoc gives each agency complete visibility into every aspect of the business, leading to improved quality of care and a more profitable bottom line.


By automating many of your daily tasks, NDoc helps you and your team move more quickly and accurately through the traditionally complex homecare and hospice scheduling, billing, and clinical procedures. The software can be customized to your agency's unique workflow and policies, while also ensuring that you remain compliant with the latest reimbursement and patient care regulations. 


There are a number of features available that make this an option homecare and hospice agencies should review. The software itself was designed to be extremely user-friendly, with a native workflow that was built around homecare and hospice practices. NDoc also offers the unique Connected Care platform, which is an award-winning application that allows for the rapid exchange of information. This platform seamlessly connects physicians, hospitals, labs, referral networks, and more.


NDoc is best suited to larger homecare and hospice agencies with fifteen or more users. We recommend this software to any agency looking to increase their productivity and cash flow, as well as patient care.



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