myUnity Home Care & Hospice vs myAvatar
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.4 / 5
1.9 / 5
Value for Money
4.1 / 5
1.6 / 5
Customer Support
4.1 / 5
1.8 / 5
Functionality
4.1 / 5
1.9 / 5
Last Review Written
August 9, 2024
September 10, 2024
Pros/Cons
Pros
- Love faxing from the software and receiving the faxes back. The different colored dots for each item completed is fun and motivating.
- This EMR is very user friendly and the support we have received from our account manager and the support team has been superb.
- I like the ability to customize the product and customer service is very responsive.
Cons
- Also sometimes the oasis export fails which can be frustrating.
- I dont like how sometime it crashes or there is something wrong with it and it takes forever to fix.
- The custom reports really struggle to be accurate. It has been difficult to get help to look into why this is the case.
Pros
- Netsmart is constantly improving their product and has made it possible for us to move forward and successfully receive "Meaningful Use" stimulus dollars to help pay for our EHR initiatives.
- I have used other systems and all are better. I cannot even say it is reliable.
- I've used others so I am aware what good looks like.
Cons
- To give you an idea of how bad it is, the software would often crash while in the middle of using it with a client/patient.
- Daily despair, progressing more recently to potentially life-threatening arrhythmias. Seeing patients while documenting and looking for data concurrently is a torturous burden.
- The upgrade from MyAvatar to MyAvatarNX was actually worse. The software is so bad that it demoralized me to the point of looking for different employment after 7 years.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
