DeVero is a cloud-based home health solution for midsize and large home health, hospice or therapy and rehabilitation agencies. It can incorporate a variety of forms, patients and user accounts. It also offers multi-site consolidation across an organization, making it suitable for companies that want to analyze data across multiple agency locations.

DeVero’s point of care features functionality for HCFA-485 forms, OBQI reports, medication tracking, drug interaction checks, signature capture, an ICD-10 database and more. DeVero also offers an integrated suite of applications for billing and scheduling.

In 2016, INC Magazine ranked DeVero the fastest-growing software company in home health, and Software Advice named DeVero a 2017 Reviewer's Choice for Overall Performance, Ease of Use, and Customer Service. DeVero can be accessed on any device with a web browser, including desktops and mobile devices.

Online forms
Online forms

Online forms

Real-time analytics

Real-time analytics

Patients analytics

Patients analytics

Client communication

Client communication

Patient records

Patient records

Clinic notes

Clinic notes

Supported Operating System(s):

Web browser (OS agnostic)



66 Reviews of DeVero

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 66 reviews

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Julie from Hospital & Health Care

Number of employees:  1 employee

Ease-of-use

Functionality

September 2018

Easy to use

Pros

Easy to use and find what you need quickly.

Cons

There is nothing that I don't like about it.

Review Source: Capterra

Whinley from Supreme

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Good but it could improve.

Pros

It is one of the first web based EMR for Home health offices. Overtime it did improve with its updates and customer service is great.

Cons

The least thing I would not like about this software is the user interface. it could be more user friendly I think.

Review Source: Capterra

Don from Holli Care LLC

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Functional

Pros

The ability to see all forms for the particular patient on one screen is an excellent feature that saves time.

Cons

Not having the ability to do medication reconciliation within the app is a huge drawback. It causes much unneeded grief.

Review Source

Miguel from Meridian Home Health

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

A complete software with a lot to offer.

The integration with the billing software is new to me. It’s not a true all in one package.

Pros

I look forward to really understand the program. It seems to offer a lot of opportunities to be great for our agency. If will take some time.

Cons

The software takes a lot of training to understand. Not that user friendly in that it requires a lot of steps (checks and balances) to move forward. Maybe after 6
Months of use we can learn it.

Review Source
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Good cloud-based home health solution!

Pros

Good customer service and product offered at a relatively inexpensive price with most of the features needed!

Cons

A lot of flexibility, not good for people who are not familiar with COP and might take a while to learn.

Review Source: Capterra

Marie from Home Care Plus

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

easy

The ease of using this system is great. So glad we made the change

Pros

no need to sync information
live information
ease of use
all patient information easy to access
scanning capabilities
The people you deal with are such a pleasure to work with

Cons

the connection between DeVero and HAS (the billing component) not always so smooth
Integration log but it is a very necessary evil!

Review Source

Khimya from American Home Care Services

Specialty:  Home Health Care

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Devero Software

Overall this is a very user-friendly software with minimal complications.

Pros

I enjoy the easy navigation and select an action drop down menu.The select an action drop down menu is excellent way to to track which phase the document is currently in.The view online activity is also an excellent tool to check the status of every document in the system.The integration log is also a great tool to check if any export was a success or failure and the reason for the failure.The custom reports, patient dashboard and library is also very informative tool.Also all documents can be uploaded with ease so we can operate in a totally paperless environment.

Cons

I am disappointed on seeing the PT and OT Eval in the non-category section rather than being in the PT and OT section. This is very confusing.Also sometimes the oasis export fails which can be frustrating.

Review Source

Shelby from MAD Billing Service, LLC

Specialty:  Billing services

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to operate!

Pros

I love that this software is cloud based so it makes things easier on you! Also, this software is super easy to use which is a big plus in my book!

Cons

I don't really have any cons, except you are required to enter your password more frequently than other softwares I have used.

Review Source

Garrison from Alliance HHC & Nursing Services

Specialty:  Home Health Care

Number of employees:  51-200 employees

Ease-of-use

Functionality

February 2018

Devero

Pros

Quality clinical platform, nursing notes flow nice with the Oasis and care plan. Easy to allow physicians to view information. Easy to track documentation and episodes.

Cons

lacking on the unskilled side. If an employees is not using electronic device, office staff must manually confirm each individual visit.

Review Source

Kunal from Fremont Physical Therapy

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

For for PT

Pros

The devero software is user friendly and initiative to use. The webpages load very fast. Easy to access .

Cons

Devero does not have any cons so far for me. Expect difficulty opening forms occasionally. Required password entry to frequently.

Review Source

Turoska from Hospice of South Georgia, Inc.

Specialty:  Hospice Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Fair

I feel that the system needs to have more kinks worked out for a hospice organization because it was created more so for a home health agency.

Pros

What I liked most about this product is that you have a symbol to let you know if your profile has crossed over for billing.

Cons

What I liked least about this product is that it was so many minor things you had to keep in mind when entering in information to ensure it all crosses over to the billing side.

Review Source

Katie from Ohioans Home Healthcare

Ease-of-use

Customer support

Functionality

November 2017

DeVero has been a supportive and innovative EHR solution for our Home Health Agency.

Pros

I love how easy to use it is for our office staff and our clinicians. We can train any new hire in only a few hours and get them interacting with the patients instead of the charting system.
Devero also has fantastic customer service, anytime we have a question we know it will be answered timely and effectively.

Review Source: Capterra

Stephen from Accerlerated Home Healthcare

Specialty:  Private Duty

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

November 2017

Program has too many issues.

Need better training video base on discipline (scheduler, biller, RN, CNA...etc)

Pros

prints out 485.
Easy to log on.
some reports are helpful.

Cons

Difficult to QA a record
Need to use "printable view" to see full continents of a field
Scheduling is too difficult and doesn't warn you of any overlaps
No cell phone app
no GPS tracking
no billing
no ability to message employees

Review Source

Patrice from Arizona Compassionate Hearts Hospice

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Devero is very condensed but very comprehensive and easy to follow. It is very easy to teach it

Compliance and easy function with teaching others in the field. Reports could be better and some hospice stuff missing but overall very good

Pros

Easy to use and very easy for new staff to catch on. Not complex. Comprehensive. Includes most of what is required.

Cons

It's very home health base. For hospice it needs some work but not a lot. Common hospice scales not included.

Review Source: Capterra

abhishek from prohealth home care

Specialty:  Home Health Care

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

More then two years

not good/worst for billing because it doesn't have inbuilt billing software,

Pros

flexibility to use, customized forms, liked by fields clinicians because they can complete their notes easily.

Cons

too much flexibility, not good for people who are not familiar with COP and not eager to learn thongs properly

Review Source

Bev from Queen City Skilled Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Have been using deVero for 6 years now and love it - easy to use, very clinician oriented

ease of use for clinicians and for back office

Pros

This is very clinician oriented - backed by people who know the COP's and they gear their forms right with the COP's. It is also very user friendly - does not require hours of training to train someone new to it.

Cons

every time you add something, you (as the user) have to tell them what report to add it to - it should automatically be added
Every little thing you change, you get charged for - if person doing the set-up had known what they were doing, this mapping and changing could have happened in the set-up

Review Source: Capterra

Elizabeth from Miracle Home Health of Wisconsin, Inc

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Excellent EMR System

Pros

This EMR is very user friendly and the support we have received from our account manager and the support team has been superb. Having the ability to access the software from anywhere and on any portable device makes it much easier for my nurses to complete most of their charting in the patient's home.

Cons

I wish some where down the road the system can track authorization information/warnings. Otherwise I cannot think of any other issues I have with the software.

Lori from Horzion Clinical Services - ACE Hospice

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2017

Reliable, Supportive, Responsive Service

Getting answers to my questions in a pleasant, professional and timely manner is very important. DeVero support staff is always friendly and knowledgeable. If I have to leave a message on the support line, they always get back to me with solutions and guidance that I can rely on. I highly recommend DeVero and their wonderful support staff.

Pros

Easy to learn.
VERY supportive staff
Pleasure to work with.

Cons

Hospice Admission and Recert forms can be confusing, which forms populate info to other forms, sometimes its hard to find where the info is coming from, how to update it.
Also limitations on Med-pass forms vs Hospice CoPs

Review Source: Capterra

Louisa from Apex healthcare

Ease-of-use

Value for money

Customer support

Functionality

March 2017

DPCS/Admin

Friendly user for field staff, poor for admin needs, not helpful with QAPi needs, color of blue is not as good as the old, tech do not seemed to know how to comply with regs . Need improvement on many issues such as ROC, supp orders, videos are helpful, love the webinars coming up. Only the Med pass forms, new ones do not comply, should be screened by a HH consultant

Pros

User friendly for clinicians

Cons

Not friendly for QAPI

Review Source: Capterra

Response: DeVero, Devero, Inc

March 2017

Thanks for your review, Louisa. You may not be aware that DeVero offers industry-standard clinical forms libraries from MedPass and Briggs, as well as standard forms. As you might imagine, clinical forms undergo surveyor scrutiny in nearly every state each year. The good news: If our forms don¿t match your needs, DeVero will take your feedback and build it into our library, or even create agency-specific forms just for you. We¿ll have our Client Services team reach out to you.

Shelly from Riceland Hospice

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great EMR software

We have loved the company. The software has been easy to use and the people helping in the set up have been exceptional!!!

Review Source: Capterra

Displaying 1 - 20 of 66 reviews