DeVero is a cloud-based home health solution for midsize and large home health, hospice or therapy and rehabilitation agencies. It can incorporate a variety of forms, patients and user accounts. It also offers multi-site consolidation across an organization, making it suitable for companies that want to analyze data across multiple agency locations.

DeVero’s point of care features functionality for HCFA-485 forms, OBQI reports, medication tracking, drug interaction checks, signature capture, an ICD-10 database and more. DeVero also offers an integrated suite of applications for billing and scheduling.

In 2016, INC Magazine ranked DeVero the fastest-growing software company in home health, and Software Advice named DeVero a 2017 Reviewer's Choice for Overall Performance, Ease of Use, and Customer Service. DeVero can be accessed on any device with a web browser, including desktops and mobile devices.



69 Reviews of DeVero

Overall rating

4.35 / 5 stars

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Showing 1 - 20 of 69 reviews

January 2019

Amber from medical practices

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

very good app

works great for paperwork with work

Pros

it's very easy to use and lots of info .

Cons

sometimes it freezes and some are are hard to understand.

December 2018

Abbie from TT Medical

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

Confusing with navigation

Pros

It is very thorough and the calendar is easy to read. Laid out with each discipline and how many visits are completed and pending.

Cons

Navigating in and out of charts, or into the schedules from the charts, is not very intuitive and there is a lot of back and forth to the homepage. It can be pretty frustrating trying to locate information.

December 2018

Mark Anthony from Supreme Healthcare Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

PT/OT access

PT/OT notes tracking

Pros

Easy access to Ancillary notes. For the Physical Therapist or Occupational Therapist companies who use this software you made the homehealth life less stress. You can pull out the notes any time, or check the progress of patients . Safe and Easy to use.

Cons

Working with home health for 2 years its not much as a con, as long as notes has been updated and post on time.

September 2018

Julie from Hospital & Health Care

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

September 2018

Easy to use

Pros

Easy to use and find what you need quickly.

Cons

There is nothing that I don't like about it.

August 2018

Whinley from Supreme

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Good but it could improve.

Pros

It is one of the first web based EMR for Home health offices. Overtime it did improve with its updates and customer service is great.

Cons

The least thing I would not like about this software is the user interface. it could be more user friendly I think.

July 2018

Don from Holli Care LLC

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

Functional

Pros

The ability to see all forms for the particular patient on one screen is an excellent feature that saves time.

Cons

Not having the ability to do medication reconciliation within the app is a huge drawback. It causes much unneeded grief.

July 2018

Miguel from Meridian Home Health

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

A complete software with a lot to offer.

The integration with the billing software is new to me. It’s not a true all in one package.

Pros

I look forward to really understand the program. It seems to offer a lot of opportunities to be great for our agency. If will take some time.

Cons

The software takes a lot of training to understand. Not that user friendly in that it requires a lot of steps (checks and balances) to move forward. Maybe after 6
Months of use we can learn it.

May 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Good cloud-based home health solution!

Pros

Good customer service and product offered at a relatively inexpensive price with most of the features needed!

Cons

A lot of flexibility, not good for people who are not familiar with COP and might take a while to learn.

April 2018

Marie from Home Care Plus

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

easy

The ease of using this system is great. So glad we made the change

Pros

no need to sync information
live information
ease of use
all patient information easy to access
scanning capabilities
The people you deal with are such a pleasure to work with

Cons

the connection between DeVero and HAS (the billing component) not always so smooth
Integration log but it is a very necessary evil!

April 2018

Khimya from American Home Care Services

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Devero Software

Overall this is a very user-friendly software with minimal complications.

Pros

I enjoy the easy navigation and select an action drop down menu.The select an action drop down menu is excellent way to to track which phase the document is currently in.The view online activity is also an excellent tool to check the status of every document in the system.The integration log is also a great tool to check if any export was a success or failure and the reason for the failure.The custom reports, patient dashboard and library is also very informative tool.Also all documents can be uploaded with ease so we can operate in a totally paperless environment.

Cons

I am disappointed on seeing the PT and OT Eval in the non-category section rather than being in the PT and OT section. This is very confusing.Also sometimes the oasis export fails which can be frustrating.

March 2018

Shelby from MAD Billing Service, LLC

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Easy to operate!

Pros

I love that this software is cloud based so it makes things easier on you! Also, this software is super easy to use which is a big plus in my book!

Cons

I don't really have any cons, except you are required to enter your password more frequently than other softwares I have used.

February 2018

Garrison from Alliance HHC & Nursing Services

Company Size: 51-200 employees

Review Source


Ease-of-use

3 of 5

Functionality

3 of 5

February 2018

Devero

Pros

Quality clinical platform, nursing notes flow nice with the Oasis and care plan. Easy to allow physicians to view information. Easy to track documentation and episodes.

Cons

lacking on the unskilled side. If an employees is not using electronic device, office staff must manually confirm each individual visit.

January 2018

Kunal from Fremont Physical Therapy

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

5 of 5

January 2018

For for PT

Pros

The devero software is user friendly and initiative to use. The webpages load very fast. Easy to access .

Cons

Devero does not have any cons so far for me. Expect difficulty opening forms occasionally. Required password entry to frequently.

November 2017

Turoska from Hospice of South Georgia, Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

November 2017

Fair

I feel that the system needs to have more kinks worked out for a hospice organization because it was created more so for a home health agency.

Pros

What I liked most about this product is that you have a symbol to let you know if your profile has crossed over for billing.

Cons

What I liked least about this product is that it was so many minor things you had to keep in mind when entering in information to ensure it all crosses over to the billing side.

November 2017

Katie from Ohioans Home Healthcare

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

DeVero has been a supportive and innovative EHR solution for our Home Health Agency.

Pros

I love how easy to use it is for our office staff and our clinicians. We can train any new hire in only a few hours and get them interacting with the patients instead of the charting system.
Devero also has fantastic customer service, anytime we have a question we know it will be answered timely and effectively.

November 2017

Stephen from Accerlerated Home Healthcare

Company Size: 51-200 employees

Review Source


Ease-of-use

1 of 5

Value for money

2 of 5

Functionality

2 of 5

November 2017

Program has too many issues.

Need better training video base on discipline (scheduler, biller, RN, CNA...etc)

Pros

prints out 485.
Easy to log on.
some reports are helpful.

Cons

Difficult to QA a record
Need to use "printable view" to see full continents of a field
Scheduling is too difficult and doesn't warn you of any overlaps
No cell phone app
no GPS tracking
no billing
no ability to message employees

November 2017

Patrice from Arizona Compassionate Hearts Hospice

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2017

Devero is very condensed but very comprehensive and easy to follow. It is very easy to teach it

Compliance and easy function with teaching others in the field. Reports could be better and some hospice stuff missing but overall very good

Pros

Easy to use and very easy for new staff to catch on. Not complex. Comprehensive. Includes most of what is required.

Cons

It's very home health base. For hospice it needs some work but not a lot. Common hospice scales not included.

October 2017

abhishek from prohealth home care

Company Size: 201-500 employees

Review Source


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

October 2017

More then two years

not good/worst for billing because it doesn't have inbuilt billing software,

Pros

flexibility to use, customized forms, liked by fields clinicians because they can complete their notes easily.

Cons

too much flexibility, not good for people who are not familiar with COP and not eager to learn thongs properly

October 2017

Bev from Queen City Skilled Care

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2017

Have been using deVero for 6 years now and love it - easy to use, very clinician oriented

ease of use for clinicians and for back office

Pros

This is very clinician oriented - backed by people who know the COP's and they gear their forms right with the COP's. It is also very user friendly - does not require hours of training to train someone new to it.

Cons

every time you add something, you (as the user) have to tell them what report to add it to - it should automatically be added
Every little thing you change, you get charged for - if person doing the set-up had known what they were doing, this mapping and changing could have happened in the set-up

April 2017

Elizabeth from Miracle Home Health of Wisconsin, Inc

Company Size: 11-50 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Excellent EMR System

Pros

This EMR is very user friendly and the support we have received from our account manager and the support team has been superb. Having the ability to access the software from anywhere and on any portable device makes it much easier for my nurses to complete most of their charting in the patient's home.

Cons

I wish some where down the road the system can track authorization information/warnings. Otherwise I cannot think of any other issues I have with the software.