DeVero software


65 reviews(4.5/5)
65 reviews(4.5/5)

DeVero is a cloud-based home health solution for midsize and large home health, hospice or therapy and rehabilitation agencies. It can incorporate a variety of forms, patients and user accounts. It also offers multi-site consolidation across an organization, making it suitable for companies that want to analyze data across multiple agency locations.

DeVero’s point of care features functionality for HCFA-485 forms, OBQI reports, medication tracking, drug interaction checks, signature capture, an ICD-10 database and more. DeVero also offers an integrated suite of applications for billing and scheduling.

In 2016, INC Magazine ranked DeVero the fastest-growing software company in home health, and Software Advice named DeVero a 2017 Reviewer's Choice for Overall Performance, Ease of Use, and Customer Service. DeVero can be accessed on any device with a web browser, including desktops and mobile devices.

Supported Operating System(s):
Web browser (OS agnostic)

65 Reviews of DeVero

Showing 1 - 20 of 65

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  • Whinley from Supreme

    August 2018

    Good but it could improve.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is one of the first web based EMR for Home health offices. Overtime it did improve with its updates and customer service is great.

    Cons

    The least thing I would not like about this software is the user interface. it could be more user friendly I think.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Don from Holli Care LLC

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    July 2018

    Functional

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to see all forms for the particular patient on one screen is an excellent feature that saves time.

    Cons

    Not having the ability to do medication reconciliation within the app is a huge drawback. It causes much unneeded grief.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Miguel from Meridian Home Health

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    July 2018

    A complete software with a lot to offer.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The integration with the billing software is new to me. It’s not a true all in one package.

    Pros

    I look forward to really understand the program. It seems to offer a lot of opportunities to be great for our agency. If will take some time.

    Cons

    The software takes a lot of training to understand. Not that user friendly in that it requires a lot of steps (checks and balances) to move forward. Maybe after 6
    Months of use we can learn it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    May 2018

    Good cloud-based home health solution!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good customer service and product offered at a relatively inexpensive price with most of the features needed!

    Cons

    A lot of flexibility, not good for people who are not familiar with COP and might take a while to learn.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marie from Home Care Plus

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    April 2018

    easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ease of using this system is great. So glad we made the change

    Pros

    no need to sync information
    live information
    ease of use
    all patient information easy to access
    scanning capabilities
    The people you deal with are such a pleasure to work with

    Cons

    the connection between DeVero and HAS (the billing component) not always so smooth
    Integration log but it is a very necessary evil!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Khimya from American Home Care Services

    Specialty: Home Health Care

    Number of employees: 2-10 employees

    April 2018

    Devero Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall this is a very user-friendly software with minimal complications.

    Pros

    I enjoy the easy navigation and select an action drop down menu.The select an action drop down menu is excellent way to to track which phase the document is currently in.The view online activity is also an excellent tool to check the status of every document in the system.The integration log is also a great tool to check if any export was a success or failure and the reason for the failure.The custom reports, patient dashboard and library is also very informative tool.Also all documents can be uploaded with ease so we can operate in a totally paperless environment.

    Cons

    I am disappointed on seeing the PT and OT Eval in the non-category section rather than being in the PT and OT section. This is very confusing.Also sometimes the oasis export fails which can be frustrating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shelby from MAD Billing Service, LLC

    Specialty: Billing services

    Number of employees: 2-10 employees

    March 2018

    Easy to operate!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that this software is cloud based so it makes things easier on you! Also, this software is super easy to use which is a big plus in my book!

    Cons

    I don't really have any cons, except you are required to enter your password more frequently than other softwares I have used.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Garrison from Alliance HHC & Nursing Services

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    February 2018

    Devero

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Quality clinical platform, nursing notes flow nice with the Oasis and care plan. Easy to allow physicians to view information. Easy to track documentation and episodes.

    Cons

    lacking on the unskilled side. If an employees is not using electronic device, office staff must manually confirm each individual visit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kunal from Fremont Physical Therapy

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    January 2018

    For for PT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The devero software is user friendly and initiative to use. The webpages load very fast. Easy to access .

    Cons

    Devero does not have any cons so far for me. Expect difficulty opening forms occasionally. Required password entry to frequently.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Turoska from Hospice of South Georgia, Inc.

    Specialty: Hospice Care

    Number of employees: 11-50 employees

    November 2017

    Fair

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I feel that the system needs to have more kinks worked out for a hospice organization because it was created more so for a home health agency.

    Pros

    What I liked most about this product is that you have a symbol to let you know if your profile has crossed over for billing.

    Cons

    What I liked least about this product is that it was so many minor things you had to keep in mind when entering in information to ensure it all crosses over to the billing side.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Katie from Ohioans Home Healthcare

    November 2017

    DeVero has been a supportive and innovative EHR solution for our Home Health Agency.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I love how easy to use it is for our office staff and our clinicians. We can train any new hire in only a few hours and get them interacting with the patients instead of the charting system.
    Devero also has fantastic customer service, anytime we have a question we know it will be answered timely and effectively.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Stephen from Accerlerated Home Healthcare

    Specialty: Private Duty

    Number of employees: 51-200 employees

    November 2017

    Program has too many issues.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Need better training video base on discipline (scheduler, biller, RN, CNA...etc)

    Pros

    prints out 485.
    Easy to log on.
    some reports are helpful.

    Cons

    Difficult to QA a record
    Need to use "printable view" to see full continents of a field
    Scheduling is too difficult and doesn't warn you of any overlaps
    No cell phone app
    no GPS tracking
    no billing
    no ability to message employees

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Patrice from Arizona Compassionate Hearts Hospice

    Number of employees: 501-1,000 employees

    November 2017

    Devero is very condensed but very comprehensive and easy to follow. It is very easy to teach it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Compliance and easy function with teaching others in the field. Reports could be better and some hospice stuff missing but overall very good

    Pros

    Easy to use and very easy for new staff to catch on. Not complex. Comprehensive. Includes most of what is required.

    Cons

    It's very home health base. For hospice it needs some work but not a lot. Common hospice scales not included.

    This reviewer was invited by the software vendor to submit an honest review.
    Review Source: Capterra
  • abhishek from prohealth home care

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    October 2017

    More then two years

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    not good/worst for billing because it doesn't have inbuilt billing software,

    Pros

    flexibility to use, customized forms, liked by fields clinicians because they can complete their notes easily.

    Cons

    too much flexibility, not good for people who are not familiar with COP and not eager to learn thongs properly

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Bev from Queen City Skilled Care

    Number of employees: 11-50 employees

    October 2017

    Have been using deVero for 6 years now and love it - easy to use, very clinician oriented

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease of use for clinicians and for back office

    Pros

    This is very clinician oriented - backed by people who know the COP's and they gear their forms right with the COP's. It is also very user friendly - does not require hours of training to train someone new to it.

    Cons

    every time you add something, you (as the user) have to tell them what report to add it to - it should automatically be added
    Every little thing you change, you get charged for - if person doing the set-up had known what they were doing, this mapping and changing could have happened in the set-up

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Elizabeth from Miracle Home Health of Wisconsin, Inc

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    April 2017

    Excellent EMR System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This EMR is very user friendly and the support we have received from our account manager and the support team has been superb. Having the ability to access the software from anywhere and on any portable device makes it much easier for my nurses to complete most of their charting in the patient's home.

    Cons

    I wish some where down the road the system can track authorization information/warnings. Otherwise I cannot think of any other issues I have with the software.

  • Lori from Horzion Clinical Services - ACE Hospice

    Number of employees: 51-200 employees

    March 2017

    Reliable, Supportive, Responsive Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Getting answers to my questions in a pleasant, professional and timely manner is very important. DeVero support staff is always friendly and knowledgeable. If I have to leave a message on the support line, they always get back to me with solutions and guidance that I can rely on. I highly recommend DeVero and their wonderful support staff.

    Pros

    Easy to learn.
    VERY supportive staff
    Pleasure to work with.

    Cons

    Hospice Admission and Recert forms can be confusing, which forms populate info to other forms, sometimes its hard to find where the info is coming from, how to update it.
    Also limitations on Med-pass forms vs Hospice CoPs

    Review Source: Capterra
  • Louisa from Apex healthcare

    March 2017

    DPCS/Admin

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Friendly user for field staff, poor for admin needs, not helpful with QAPi needs, color of blue is not as good as the old, tech do not seemed to know how to comply with regs . Need improvement on many issues such as ROC, supp orders, videos are helpful, love the webinars coming up. Only the Med pass forms, new ones do not comply, should be screened by a HH consultant

    Pros

    User friendly for clinicians

    Cons

    Not friendly for QAPI

    Review Source: Capterra

    Response: DeVero, Devero, Inc

    March 2017

    Thanks for your review, Louisa. You may not be aware that DeVero offers industry-standard clinical forms libraries from MedPass and Briggs, as well as standard forms. As you might imagine, clinical forms undergo surveyor scrutiny in nearly every state each year. The good news: If our forms don¿t match your needs, DeVero will take your feedback and build it into our library, or even create agency-specific forms just for you. We¿ll have our Client Services team reach out to you.

  • Shelly from Riceland Hospice

    Number of employees: 201-500 employees

    February 2017

    Great EMR software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have loved the company. The software has been easy to use and the people helping in the set up have been exceptional!!!

    Review Source: Capterra
  • alma from Tender Care Home Health

    Number of employees: 51-200 employees

    February 2017

    Great Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Call in for a problem regarding not able to open a Resumption of care, he explain to me very detailed the reason the nurse was not able to open it. It was a great help thank you

    Pros

    easy to use

    Cons

    sometimes is slow

    Review Source: Capterra
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