FasterNotes provides electronic billing, eligibility, payroll, authorization management, scheduling, and HR tools tailored to home health practices. The system helps keep agencies on top of CMS, ACHC, CHAP and Joint Commission regulations and is even a good fit for those new to the home health industry.

FasterNotes takes a “boutique” approach to customer service. Customers are assigned a “Success Team” that works closely with them to make sure agencies meet their goals. This team approach to success goes beyond software integration and into areas like regulation research, best practices and vendor support.

Overall, FasterNotes is applicable to small-to-medium-sized home health and private duty agencies because of its user interface and team approach to an agency’s success. Agencies using FasterNotes will decrease overhead, save time, stay compliant and increase revenue.

Dashboard
Dashboard

Dashboard

Tools

Tools

Patient documents

Patient documents

Tools

Tools

Financials

Financials

Patient History and Diagnoses

Patient History and Diagnoses

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



191 Reviews of FasterNotes

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 191 reviews

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Candice from Cebu Pacific Air

Specialty:  Private Duty

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FasterNotes is the Best

A great application to use with wider advantages, beneficial for employees and clients.

Pros

This is necessary for every health institutions, clinics, hospitals. It saves time and effort of each staffs, by that they can be more efficient in their jobs. Which will result for proper handling and caring for clients and patients.

Cons

Have not came across problems yet, if there is a problem after months of using it I will update my review soon.

Review Source

Teresita from Robocash Finance Corp.

Specialty:  Private Duty

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Fasternotes Review

Pros

Fasternotes is so easy to use and easy to navigate, i always put all my notes and report here, because is easy to use and i like it.

Cons

The least i saw here is sometimes when was my computer accidentally shutdown my last work here can't find and corrupt. Not saved.

Review Source

Richard from Cititel Technologies Incorporated

Specialty:  Private Duty

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

November 2018

feels so organized all the time!!!

Pros

I really feel so organized everytime Im using this app. the support and customer service are very dynamic, which makes any transactions smooth and consistent

Cons

I highly recommend this app that I don't see any cons with it. Fact that it has online and phone support makes it way way better.

Review Source

Elaida from Toyota Inc.

Specialty:  Private Duty

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FasterNotes

Pros

Fasternotes is easy to navigate, and all features are useful and manageable. I like it keeping my notes and put all my notes here.

Cons

My computer shutdown accidentally and my notes corrupt it not saved, but still manageable and i like it.

Review Source

Shevanni from Siemens Healthineers

Specialty:  Private Duty

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FasterNotes Review

Pros

Good Synchronization in all device, I like making notes here its so easy and manageable. Features are useful.

Cons

My laptop shutdown accidentally and my notes not saved so ill be back on the start of my work, but its fine.

Review Source

Jon Pauline from Ajinomoto Corporation

Specialty:  Private Duty

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

FasterNotes Review

Pros

It has neat look when you open it, all features are functional and manageable. It help me so much too in organizing.

Cons

There's no app in mobile, i suggest to have it to use it also in field. can sync it into other devices without permission.

Review Source

Fina from Jimenea Partners Law Office

Specialty:  Private Duty

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

FasterNotes is good

Design is decent and customer service is very accommodating,

Pros

I find this software having features which is so useful, everything is just one click away. Great for health institutions, clinics or hospitals. Buttons and designs are decent, a great application!

Cons

Not much negatives to say, thanks to customer support for making this application clearer in my mind. They are patient in handling my calls to them regarding this app.

Review Source

Kenneth from Medical Supply

Specialty:  Private Duty

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

Go Paperless With FasterNotes!

Pros

FasterNotes has been amazing for our organization by creating a paperless ecosystem between our field and office staff. In this industry you will find that there tends to be a disconnect between the field and office staff, FasterNotes is the perfect solution for this!

Cons

It takes a bit of time to get all of your staff to start using FasterNotes in unison to begin the shift away from your current system. However, once you do, you will be glad you did!

Review Source

Rendell from Reddimart Multi-Resources, Inc

Specialty:  Home Health Care

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Fast Management

Good Job!

Pros

I can say this is one of the best application software, management of tracking is one of the best it can do also, easy to used.

Cons

I don't see any problem on this application software I will just say Best recommended to used by all. prove and tested

Review Source

Erik from MSI-ECS

Specialty:  Home Health Care

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The great faster notes!

Highly recommended.

Pros

The best part that i like in fater notes is i can filter and sort
All pages and my information immediately.

Cons

Nothing cons with is. Its just fasternotes is very easy tonfind solution in my concern's. Thumbs up for that! Were looking forward for the the update.

Review Source

Nova from MSI-ECS

Specialty:  Private Duty

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Fasternoted keeps track everything

Keep it up

Pros

Fasternotes is very easy to learn and use also very fast for your business transactions. Easily to keep track everything

Cons

Nothing cons bout this product. im just waiting for a update for a offline version. Best recommended.

Review Source

Sharmaine from IT services provider

Specialty:  Private Duty

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

To review Fasternotes

Pros

The customer service and support of this software are pro-active. This makes the transactions smooth and easy.

Cons

Honestly, I do not have any problem with this software by now. Just a little issue on price, but other than that, nothing more.

Review Source

Marsha from Assurance Homecare LLC

Specialty:  Home Health Care

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Is This Company Still In Business? We Can't Sign into the Software as the Website is No Longer Functional

Pros

We tried signing into our account and we are unable to do so, as the web page has disappeared. The telephone number is not functional. I thought they would have alerted their customers if they were going out of business.

Cons

We tried signing into our account and we are unable to do so, as the web page has disappeared. The telephone number is not functional. I thought they would have alerted their customers if they were going out of business.

Review Source

Christine from Long Grove Psych Associates

Specialty:  Home Health Care

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

May 2018

Pretty Decent Software!

Pros

Super easy to use - customer service was excellent! It seemed to actually be "faster". Things you need for the business are one click away. Great option!

Cons

I don't have much negatives to say. I used this years ago at a company that I "subbed" at. It really appeared to be a great option for the home health care business.

Review Source

Gizelle from Assurance Homecare LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2017

This software product is extremely rudimentary.

Learning what to avoid in our next sw system and how to choose a good system going forward.

Pros

I can not find a Pro for this sw.
Our clinical staff scream constantly when using this sw. Seriously! Their comments are not fit for this post.

Cons

It freezes up all the time and the clinicians have to start over multiple times because they lose their notes and there is no way to retrieve them.
It has features that makes no sense, for example, if a clinical creates a note and chooses the incorrect note type- SOC instead of SN visit, they have to delete the completed notes and start all over.
There is no flow to the sw workflow, you have to click out of every page to get to another page in the sw.
There is only one individual who does technical support and she is only available at certain times. When they have a meeting, there is no one there to help.
The SW stopped working for a whole day while we were having our survey and the response was that there was nothing they can do about it.
They are on PST, so if you are on the east coast it can be a nightmare when there are technical issue.
You will call the only technical person available to report issues and your complaints are constantly dismissed, even when you have the clinical staff emailing them to tell them that the sw is a nightmare.
In all honesty, I would never recommend this sw! Please avoid it if you can. It is not worth the complaints of your staff.


Review Source: Capterra

Anthony from Companion Care Home Health

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

June 2017

Quite easy to learn and use

All around, this is a great solution for our office. Some more tools for the field staff would be nice but the office side was thought through very well.

Pros

Fasternotes was very easy to learn and use for my office. We did the 2.5 hour training and were able to start utilizing the software shortly after.

Cons

My field staff would like push notifications for when they have something pending in their to do list that has been sitting in there for a certain amount of time so they don't forget. I think this would be a great feature to add.

Angelia from Ultra Home Health, Inc.

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

June 2017

Good program for home health

Pros

Organized pages make it easy to track missing documents or pending tasks. Settings to assure field staff complete required documentation for visits.

Cons

Missing a messaging feature inside the program to talk to field staff regarding important updates for their patients.

Review Source: Capterra

Cesar from Mission Home Health Agency

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

May 2017

Fast to use

Like program very much. Work well for the staff and followed training very well. Program support is helpful for any question.

Pros

Was fast for me to learn this program. Is nice organization and many tracking features I like. Good for the QA and Nurse Director to use the To Do List for their responsibilities. Very easy.

Cons

Some sort for lists not available. Only filter is offered. Would like sort for all informations because filter only bring up specific informations.

Meryl from Friendly Care Home Health

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

May 2017

Fasternotes Review

Very helpful support staff especially for users that don't have an easy time using computers.

Pros

I am a field nurse and the agency I work for uses Fasternotes. I am not familiar with newer computer programs and it takes me a lot of practice to understand how to use new technology. I had a hard time understanding how to document my notes and was finding myself getting frustrated. So I called the support line and they did a whole training with just me and logged into my computer and walked me through each step. They were very patient and helpful. I had to called back a few times, but now I understand how I am supposed to do it. Brittany spent a lot of time helping me and was very patient. Not a lot of customer service is like that anymore and I really appreciate her taking the time to help me understand at my own pace.

Cons

Took me time to understand the program and how it works. It was very slow to get going and I was behind in my documenting for some time. I am caught up now thanks to the support help from Fasternotes, but it was frustrating for me the first few weeks.

Harry from Heavenly Care Home Health

Specialty:  Home Health Care

Number of employees:  11-50 employees

Ease-of-use

Customer support

Functionality

April 2017

Tracking made easy

Pros

The trackable pages are easily the best feature of Fasternotes. So easy for us to track our orders and documents by using the order tracking page or the to do list. We started using the authorizations page and Fasternotes automatically creates tracking records for us. All we have to do is mark when we've completed the authorization steps. Very easy and very user friendly for all of our office staff. Our field staff also like that the program will automatically attach the required documentation when they add their visits making it really easy for them to know which documents to complete.

Cons

No offline feature for the field staff when they're in the patient's home. Other than that, the program has been really great for the agency's organization.


Displaying 1 - 20 of 191 reviews