Footprints provide EMR software for small to midsize companies in the Hospice industry, as well as multiple location hospice service providers. This system offers a full suite of functionality with a point of care, billing, scheduling, accounting, human resources, and customer relationship management.
Included in Footprints' billing and accounting capabilities is UB-04 and HCFA 1500 support, claim scrubbing, electronic remittance and more. The billing dashboard posts alerts that notify users of important tasks and any changes that will affect billing. It also contains a pre-billing audit that validates claims before sending them, ensuring that each claim has all of the requisite accurate data.
Customizable dashboards and forms allow users to tailor the software to a look and feel that matches their business. This software can be deployed both on-premise and on the web, making it accessible on mobile devices for easy point of care charting.
Jonathan from CUSI
Specialty: Private Duty
Great Product! It performs well for our team and reporting is a plus. We are satisfied with the decision to move to FootPrints
The ability to integrate external solutions and dash boards are limited.
Definitely consider FootPrints as an option. Other solutions will disappoint.
Allie from ARG Clinical Consulting
Specialty: Hospice Care
I like the way that the EMR is designed to be specific to your needs and the way you as the user want it. Very easy to use and designed around the clinical approach for ease of documentation. Customer specific and friendly employees. Designed with the clinician in mind, regardless of discipline
Cant think of anything but if i had to like something least, it would be that the use of ease on mobile device to be more of an option.
Trying it will not disappoint you and actually provide the feedback you have, for once they want to hear it and listen
Erica from Divine Hospice
Employees number: 2-10 employees
Easy to document
It accurately documents my assessments & when there are missing options, I email support & they are corrected quickly
Not all medical options are available with drop down options. The "issues" notification is often not accurate. The issues that are listed are often already fixed in the EMR.
Desiree from Harmony Hospice
Quick and easy nursing assessment . Like the ability to pull up ICD10 codes. Hits all the marks for compliance.
Still issues with certain saving components, and plan of care. Still waiting on spell check. Starts to run very slow after being logged in for a little while.
Mary from Loving Hearts Hospice
Employees number: 2-10 employees
It captures the necessary government data required to correctly bill. It tracks certification dates, so I can sign in and see when a face to face is due.
Silverlight. No spell check. It is difficulty to do a chart review because you must go into each visit and then open the teaching summary. That is a lot of clicks. The clinical overview is nice but if you want to see the nursing summaries you must go into each visit.
Beverly from Gulf South Hospice
The system is easy to read through step by step. It cover all of the systems. You can pull up all your notes by typing your name under Resources. You are able to easily save your information and delete information when you make an error. you are able to call the computer person at anytime for help. This system let you know when you miss a question.
You are unable to pull up information on current note from my last note. When you want to see what was on the previous note, you have to pull the up the note individually. The notes are very long and with something repeating it self.
sara from Loving Hearts Hospice
Pretty easy to use and understand. Easy to navigate for the most part. Easy to get resolutions through Dacon
IDT, team review, and not sure how to effectively use most of the reports. I haven't used very long though
Brandy from DIVINE HOSPICE AND PALLIATIVE CARE
Compliance at an ease. Helped me to follow up and know corrections that were needed or occurred in minimal time. Training was informative and didn't require weeks to learn. Creates a full patient story at a glance. Increased productivity while maintaining compliance. Cost effective.
Specification to Your individual needs. Ability to customize.Customer service available. Quick response. Ease of training and use.
Tech issues at times, but nothing that is uncommon in industry. Would like more information on dash board and about updates, but they are working on that already, so it's coming
Valerie from Lakeside Hospice
We like that the developers work with all of us to make changes that we feel work best for our practice
There are a lot of bugs so far. They have all been fixed, but they are popping up pretty frequently right now
Paul from Divine Hospice
Seems very customizable. Support is good. Does not seem to be very much busy work worked into the software.
Not intuitive. Sometimes things don't appear as I think they should. This appears to be a glitch and so some of this stuff needs to be worked out.
brenda from Harmony Hospice, LLC
Employees number: 11-50 employees
It is compliant with the changing regulations, the staff doesn't complain as much, and as it progresses we will be totally paperless soon.
The changeability or customization you can get. We added reports and changed wording and added forms - customized the dashboard.
The flow could be improved it doesn't flow as smoothly as other programs and the careplans are bulky with too many options, it could be just straight forward. It contains a lot of stuff hospice doesn't do.