HealthCare Assistant Software


 

With more than 40 clients ranked in the top 500 agencies in the nation, HealthCare Synergy has more than two decades of experience partnering with agencies of all sizes, offering the resources and guidance necessary to be successful in today's demanding healthcare marketplace.

As a leader in billing software designed specifically for home health agencies, HealthCare Synergy's user-friendly, affordable software makes it easy for agencies to bill to Medicare, Medicaid or private insurance, as well as hospice and outpatient therapy.

Instead of offering a complete, static solution, HealthCare Synergy offers a number of configurable modules that can be added as the needs of the business evolve and expand, giving agencies the flexibility to use, and pay for, only those features they need. These features include Point of Care, OBQI, HR (with payroll), scheduling and accounting.

With HealthCare Assistant, HealthCare Synergy's on-premise solution, agencies can streamline and automate daily workflow. By scanning paper documents directly into the solution, manual data entry is eliminated. Users can also use the latest technology like the iPad or tablets for electronic charting. OBQI options include three market leaders: SHP, PPS Plus and Home Health Gold.

HealthCare Synergy also offers a cloud-based solution for organizations looking to do access their data from anywhere at any time. Synergy in the Cloud eliminates the need for an IT infrastructure and costly hardware maintenance while also offering convenience and data security.

HealthCare Synergy offers home health agencies the functionality and deployment flexibility they need to create a solution that truly meets their needs.

 

HealthCare Assistant - Manage centric data forms
 
  • HealthCare Assistant - Manage centric data forms
    Manage centric data forms
  • HealthCare Assistant - Pertinent dashboards and comprehensive reports
    Pertinent dashboards and comprehensive reports
  • HealthCare Assistant - Quickly record completed visits
    Quickly record completed visits
  • HealthCare Assistant - Batch billing with warnings
    Batch billing with warnings
  • HealthCare Assistant - Batch payment posting using ERA
    Batch payment posting using ERA
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

3 Reviews of HealthCare Assistant

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Jeanette from National Care Home Health
Specialty: Home Health Care

August 2016

August 2016

Outdated but good for data entry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Used this software for years and it's great for data in and data out but must be fully managed by office staff. No automated features. Very basic software. Does not support a lot of features needed to make home health efficient.

Likes Least

Very basic, no automated features, local program, not web-based, cannot use in the field. Only tracks manual processes if kept up with by office staff.

Recommendations

Very old school software for data in and data out only. No frills or automation features.

 
 
 
Showing 1-2 of 2

Ruth from Vision Home Health
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Some effective features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Healthcare Assistant is like an old school version of electronic charting. The software is stuck in early 21st century style rendering it not very user friendly. The overall quality is basic and it lacks so many options and easy navigation that modern electronic medical record software offers. The version I use requires you to have the program downloaded to your computer so you can open it, unlike online software that is accessible from any device, anywhere. Needless to say, it's now only used by office staff and mainly for the billing functionality. Customer support isn't the best. You call and get an automated system, eventually, you get a ticket number and they will get back to you at their earliest convenience, not when you urgently need it. I'm giving the features and functionality more stars because I know they offer more features than my agency actually uses but for an extra fee of course. I'm really not sure why this software hasn't improved but it's great for those who are used to it.

Pros

I can't say there is anything I like most.

Cons

It isn't user friendly.

Review Source: Capterra

  Response: Healthcare Synergy, HealthCare Synergy, Inc.

Date: January 2017

January 2017

 

Hi Ruth,

Thank you for your review. I checked your account and your agency is on our legacy version of our software. We have had a new Web version with a full clinical front end EMR available for over 2 years now and have encouraged most all of our client to migrate to either our cloud version or our web version.

Both of these versions will allow you to access your data from most devices with an internet connection. Our web version has a lot of new features and improvements that I'm sure you will be happy with. In addition, migration is easy as both the Web and Cloud versions use exactly the same database and no conversion or re-entry of data is necessary.

I will have someone from our company reach out to you and discuss further.

Thanks,

David Crow

 

guillermo from vital care home health

April 2016

April 2016

very complicated compared to devero, kinsser

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Recently changed to this system and its a nightmare. Besides good customer support. System is to complicated

Review Source: Capterra