HealthCare Assistant software


HealthCare Assistant is an on-premise home health solution for small, midsize and large home health agencies. Primary features include Point of Care, OBQI, HR (with payroll), scheduling and accounting. It allows agencies to bill Medicare, Medicaid or private insurance, hospice and outpatient therapy.

Users can scan paper documents directly into the solution, manual data entry is eliminated. HealthCare Synergy offers configurable modules that can be added as the needs of the business evolve and users can pay for the features they need.

HealthCare Synergy also offers a cloud-based solution. Synergy in the Cloud provides data security and eliminates the need for an IT infrastructure and hardware maintenance.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000

5 Reviews of HealthCare Assistant

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  • Martha from Mihom Healthcare Inc

    Number of employees: 51-200 employees

    July 2018

    Excellent Billing Software for Home Health and Hospice!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use!

    Pros

    Healthcare Synergy has been on the market as a billing software for years. We have been a client of theirs since 2004. As a billing software its the best out there. There customer service team is awesome and you get to know them as if they are family. The group as a whole at Healthcare Synergy is great to work with.

    Cons

    I've been using this software for billing for such a long period of time, that I can not think of a single con. :)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Healthcare Synergy, HealthCare Synergy, Inc.

    July 2018

    Martha, thank you so much for the great review! We are blessed to have had Mihom as a client for the past 14 years and hope to continue to earn your business for the next 14! Thank You! The HealthCare Synergy Team

  • Yogesh from Government of India

    March 2018

    Great tool at your disposal for daily task assistance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am using it to manage the daily tasks which are hard to plan otherwise

    Pros

    I love that its affordable and you are able to find the program easily and install it quickly on your computer. I like how it will give you step by step instructions and that if you have problems it is easily fixed with great support

    Cons

    There is nothing really to dislike about this application except the fact that it takes sometime to get a hang of it in the beginning.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ruth from Vision Home Health

    Number of employees: 11-50 employees

    January 2017

    Some effective features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Healthcare Assistant is like an old school version of electronic charting. The software is stuck in early 21st century style rendering it not very user friendly. The overall quality is basic and it lacks so many options and easy navigation that modern electronic medical record software offers. The version I use requires you to have the program downloaded to your computer so you can open it, unlike online software that is accessible from any device, anywhere. Needless to say, it's now only used by office staff and mainly for the billing functionality. Customer support isn't the best. You call and get an automated system, eventually, you get a ticket number and they will get back to you at their earliest convenience, not when you urgently need it. I'm giving the features and functionality more stars because I know they offer more features than my agency actually uses but for an extra fee of course. I'm really not sure why this software hasn't improved but it's great for those who are used to it.

    Pros

    I can't say there is anything I like most.

    Cons

    It isn't user friendly.

    Review Source: Capterra

    Response: Healthcare Synergy, HealthCare Synergy, Inc.

    January 2017

    Hi Ruth, Thank you for your review. I checked your account and your agency is on our legacy version of our software. We have had a new Web version with a full clinical front end EMR available for over 2 years now and have encouraged most all of our client to migrate to either our cloud version or our web version. Both of these versions will allow you to access your data from most devices with an internet connection. Our web version has a lot of new features and improvements that I'm sure you will be happy with. In addition, migration is easy as both the Web and Cloud versions use exactly the same database and no conversion or re-entry of data is necessary. I will have someone from our company reach out to you and discuss further. Thanks, David Crow

  • Jeanette from National Care Home Health

    Specialty: Home Health Care

    August 2016

    Outdated but good for data entry

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Used this software for years and it's great for data in and data out but must be fully managed by office staff. No automated features. Very basic software. Does not support a lot of features needed to make home health efficient.

    Cons

    Very basic, no automated features, local program, not web-based, cannot use in the field. Only tracks manual processes if kept up with by office staff.

  • guillermo from vital care home health

    April 2016

    very complicated compared to devero, kinsser

    Ease-of-use
    Quality
    Support

    Recently changed to this system and its a nightmare. Besides good customer support. System is to complicated

    Review Source: Capterra
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