With more than 40 clients ranked in the top 500 agencies in the nation, HealthCare Synergy has more than two decades of experience partnering with agencies of all sizes, offering the resources and guidance necessary to be successful in today's demanding healthcare marketplace.
As a leader in billing software designed specifically for home health agencies, HealthCare Synergy's user-friendly, affordable software makes it easy for agencies to bill to Medicare, Medicaid or private insurance, as well as hospice and outpatient therapy.
Instead of offering a complete, static solution, HealthCare Synergy offers a number of configurable modules that can be added as the needs of the business evolve and expand, giving agencies the flexibility to use, and pay for, only those features they need. These features include Point of Care, OBQI, HR (with payroll), scheduling and accounting.
With HealthCare Assistant, HealthCare Synergy's on-premise solution, agencies can streamline and automate daily workflow. By scanning paper documents directly into the solution, manual data entry is eliminated. Users can also use the latest technology like the iPad or tablets for electronic charting. OBQI options include three market leaders: SHP, PPS Plus and Home Health Gold.
HealthCare Synergy also offers a cloud-based solution for organizations looking to do access their data from anywhere at any time. Synergy in the Cloud eliminates the need for an IT infrastructure and costly hardware maintenance while also offering convenience and data security.
HealthCare Synergy offers home health agencies the functionality and deployment flexibility they need to create a solution that truly meets their needs.
Jeanette from National Care Home Health
Specialty: Home Health Care
Used this software for years and it's great for data in and data out but must be fully managed by office staff. No automated features. Very basic software. Does not support a lot of features needed to make home health efficient.
Very basic, no automated features, local program, not web-based, cannot use in the field. Only tracks manual processes if kept up with by office staff.
Very old school software for data in and data out only. No frills or automation features.
Ruth from Vision Home Health
Employees number: 11-50 employees
Healthcare Assistant is like an old school version of electronic charting. The software is stuck in early 21st century style rendering it not very user friendly. The overall quality is basic and it lacks so many options and easy navigation that modern electronic medical record software offers. The version I use requires you to have the program downloaded to your computer so you can open it, unlike online software that is accessible from any device, anywhere. Needless to say, it's now only used by office staff and mainly for the billing functionality. Customer support isn't the best. You call and get an automated system, eventually, you get a ticket number and they will get back to you at their earliest convenience, not when you urgently need it. I'm giving the features and functionality more stars because I know they offer more features than my agency actually uses but for an extra fee of course. I'm really not sure why this software hasn't improved but it's great for those who are used to it.
I can't say there is anything I like most.
It isn't user friendly.
Response: Healthcare Synergy, HealthCare Synergy, Inc.
Date: January 2017
Thank you for your review. I checked your account and your agency is on our legacy version of our software. We have had a new Web version with a full clinical front end EMR available for over 2 years now and have encouraged most all of our client to migrate to either our cloud version or our web version.
Both of these versions will allow you to access your data from most devices with an internet connection. Our web version has a lot of new features and improvements that I'm sure you will be happy with. In addition, migration is easy as both the Web and Cloud versions use exactly the same database and no conversion or re-entry of data is necessary.
I will have someone from our company reach out to you and discuss further.
guillermo from vital care home health
Recently changed to this system and its a nightmare. Besides good customer support. System is to complicated