Some effective features

Healthcare Assistant is like an old school version of electronic charting. The software is stuck in early 21st century style rendering it not very user friendly. The overall quality is basic and it lacks so many options and easy navigation that modern electronic medical record software offers. The version I use requires you to have the program downloaded to your computer so you can open it, unlike online software that is accessible from any device, anywhere. Needless to say, it's now only used by office staff and mainly for the billing functionality. Customer support isn't the best. You call and get an automated system, eventually, you get a ticket number and they will get back to you at their earliest convenience, not when you urgently need it. I'm giving the features and functionality more stars because I know they offer more features than my agency actually uses but for an extra fee of course. I'm really not sure why this software hasn't improved but it's great for those who are used to it.

Pros

I can't say there is anything I like most.

Cons

It isn't user friendly.

Excellent Billing Software for Home Health and Hospice!

Easy to use!

Pros

Healthcare Synergy has been on the market as a billing software for years. We have been a client of theirs since 2004. As a billing software its the best out there. There customer service team is awesome and you get to know them as if they are family. The group as a whole at Healthcare Synergy is great to work with.

Cons

I've been using this software for billing for such a long period of time, that I can not think of a single con. :)

Great tool at your disposal for daily task assistance

I am using it to manage the daily tasks which are hard to plan otherwise

Pros

I love that its affordable and you are able to find the program easily and install it quickly on your computer. I like how it will give you step by step instructions and that if you have problems it is easily fixed with great support

Cons

There is nothing really to dislike about this application except the fact that it takes sometime to get a hang of it in the beginning.

Outdated but good for data entry

Pros

Used this software for years and it's great for data in and data out but must be fully managed by office staff. No automated features. Very basic software. Does not support a lot of features needed to make home health efficient.

Cons

Very basic, no automated features, local program, not web-based, cannot use in the field. Only tracks manual processes if kept up with by office staff.

The Price is Right

Pros

It's easy to understand and quite basic. Not a big learning curve at all. Helps with organization and work-flow and is affordable.

Cons

Not a very up to date design and there are other softwares available that beat it. It is very old school, no automation or customization, and only available on a computer, no cloud-based solution.

very complicated compared to devero, kinsser

Recently changed to this system and its a nightmare. Besides good customer support. System is to complicated