5
4
3
2
1
Ease-of-use
3.7
Customer Support
3.1
Value for money
3.4
Functionality
3.6
"I had gotten to know a few of them on a first name basis during our implementation and they were wonderful to work with, they took the time to try to make me get it lol."
"The e-billing is a great tool, the notes section and pdf uploads to notes are a useful tool as well. I also like the referral management is very helpful."
"I love that I can easily notate important details about our caregivers and the clients."
"Customer service is horrible, billing is horrible, the platform is horrible all together. I would never recommend this software ever."
"A lackadaisical approach does not work in this case, since it is revenue and that runs the agencies business and pays the HHAeXchange bill."
"Also, there are always additional charges for any fix we need - not all fixes deserve a charge. There is no room for negotiation on the charges as well."
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