--- title: "eCaring Software Reviews, Demo & Pricing - 2026" description: "Review of eCaring Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/home-health/home-care-it-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Private Duty Care Software](https://www.softwareadvice.com/home-health/private-duty-care-comparison/) / eCaring Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/home-care-it-profile/reviews/) # eCaring Review From $199/month 1 plan Wondering if eCaring is right for your organization? Our Private Duty Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview eCaring 4.9 [(25)](https://www.softwareadvice.com/home-health/home-care-it-profile/reviews/) Pricing Starting at $199.00 per month ### About eCaring eCaring transforms how home care agencies manage, monitor, and deliver care. Designed with both caregivers and administrators in mind, eCaring streamlines documentation, scheduling, EVV & real-time data tracking — all from one user friendly platform. Visibility into the Total Cost of Care Optimizes caregiver scheduling to ensure the best client-caregiver matches while maximizing gross profit margins. Real-Time Updates Proactive scheduling workflows keep staff informed at all times, reducing cancellations & no-shows. Caregiver Mobile App Features built-in GPS tracking for EVV compliance & an offline mode for rural or low-connectivity areas, allowing caregivers to log shifts without internet access. Compliance Made Easy Integrated EVV functionality ensures compliance with Medicaid & federal regulations. Streamlined Billing Our Auto Verification Rules Engine simplifies billing and payroll through seamless EDI integration, saving time & reducing administrative overhead. Wondering if eCaring is right for your organization? Our Private Duty Care Software selection experts can help you in 15 minutes or less. ## eCaring User Interface ## Popular eCaring Alternatives Main Product eCaring 4.9 [(25)](https://www.softwareadvice.com/home-health/home-care-it-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.80Value for money - 4.84Customer support - 4.72Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [GEOH](https://www.softwareadvice.com/home-health/geoh-profile/) 4.9 [(167)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.80Value for money - 4.88Customer support - 4.87Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(93)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.58Value for money - 4.59Customer support - 4.51Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [eRSP](https://www.softwareadvice.com/home-health/ersp-profile/) 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 3.99Customer support - 4.18Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(156)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.50Ease of use - 4.41Value for money - 4.59Customer support - 4.35Functionality Pricing Starting at $295.00 per month Get Price ## eCaring Pricing and Plans Starting price: $199.00 per month Free Trial Free Version eCaring's Unlimited Plan $199.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eCaring Features - Features of eCaring Activity Dashboard Activity Tracking API Appointment Management Assessment Management Automated Scheduling Billing & Invoicing Calendar Management Caregiver Management Care Plan Management Charting Chat/Messaging Claims Management Client Management Client Portal Clock In/Out Communication Management Compliance Management Customizable Forms Customizable Reports Document Management Electronic Signature Employee Management Employee Portal EMR/EHR For Long Term Care Forms Management GPS HIPAA Compliant Home Health Care Management Insurance Management Invoice Management Knowledge Base Management Mobile Access Mobile Alerts Monitoring Multi-Location Patient Records Management Payroll Management Point of Care System Real-Time Data Real-Time Notifications Real-Time Reporting Records Management Referral Management Reminders Reporting & Statistics Scheduling Task Management Task Scheduling Third-Party Integrations Time Tracking by Client Visit Verification Workflow Management ## eCaring Integrations BillingPlatform Integration rated undefined from -1 review Vonage Business Communications Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review HHAeXchange Integration rated undefined from -1 review Tellus Integration rated undefined from -1 review See all 13 integrations ## eCaring User Reviews ## eCaring customer ratings - Overall rating: 4.9/5 - Total reviews: 25 ### Rating distribution - 5 stars: 22 reviews (88%) - 4 stars: 3 reviews (12%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- ### The Game Changer - Overall rating: 5/5 - Reviewer: Lakesha B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience was exceptionally easy and pleasant as this site is a game changer for healthcare companies... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The convenience of scheduling caretakers,assigning tasks,gps monitoring, and how easy it is to use the site. And the the fact that the staff is dedicated to my learning of the software #### Cons There was nothing I didnt like as everything this site offers benefits my company while allowing it to run smoothly. --- ### 20 years in the Industry — eCaring Sets the Standard - Overall rating: 5/5 - Reviewer: Raquel S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with eCaring has been truly exceptional. What sets them apart more than anything is their incredible client support — led by [sensitive content hidden]. From the very beginning, our team felt valued, supported, and cared for through the personalized training and hands-on guidance we received. It never felt rushed or generic; it felt personal. In my 20 years in this business, I can honestly say this is the best support I have ever encountered. The team is consistently responsive, patient, and deeply knowledgeable, but more importantly, they genuinely care about the success of the agencies they serve. Whenever questions or challenges arise, they are addressed promptly and thoroughly, giving me a sense of confidence and peace of mind that is priceless. eCaring doesn’t feel like just another software vendor — it feels like a true partner. That level of care and dedication makes a meaningful difference in daily operations and allows me to focus on what truly matters: providing quality care and growing the agency with confidence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about eCaring was its ease of use and how it streamlined caregiver documentation. The system made scheduling, visit verification, and care notes more organized, which helped improve accountability and reduced paperwork. It also allowed real-time visibility into caregiver activities, making operations more efficient and compliance easier to manage. #### Cons With all honesty, there’s nothing significant to complain about. The system consistently met our operational needs and performed reliably in daily use. Its features aligned well with our workflows, and any minor questions or adjustments were easily addressed through their excellent support team. Overall, there were no issues that negatively impacted operations or caregiver performance. #### Reasons for choosing eCaring We chose eCaring because it offered the best overall balance of usability, functionality, and support. Compared to WellSky and Alaya, eCaring was more intuitive for our staff, easier to implement, and better aligned with our day-to-day operational workflows. Most importantly, eCaring offered stronger customization options and workflows that aligned better with our operational needs. Their client support and hands-on training gave us confidence that we would be supported long-term, not just during implementation. #### Reasons for switching to eCaring We decided to switch from Carecenta because the system no longer met our operational needs. It lacked reliability, efficiency, and the level of functionality required to support a growing agency. Many features were difficult to use, workflows were not intuitive, and it created more manual work instead of improving efficiency. Overall, it did not support our team’s productivity or day-to-day operations, which led us to seek a more robust and dependable platform. --- ### Best Software EVER!!! - Overall rating: 5/5 - Reviewer: Jomesa B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience I would say if PHENOMENAL!!!! call eCaring today and you'll see what I mean...it ROCKS!!! You're guaranteed to love it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros eCaring is very easy to use, customer support is on top of helping not only myself but my caregivers. The cost of the software is very inexpensive for all of the features that it offers. I use it for scheduling & payroll, for billing, sending messages, documentation, and it's easily accessed and they have a user friendly mobile app. #### Cons There isn't anything that I don't like about it. My caregivers and my nurse absolutely love it. I wouldn't change a thing. #### Reasons for switching to eCaring eCaring offered a lot more features, and they have an actual mobile app for my caregivers to use. Carecenta does not have an app and it was very hard for them to utilize. --- ### Excellent Support Through a Complicated EVV Integration - Overall rating: 5/5 - Reviewer: Jayla D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with eCaring has been very positive. We had a significant EVV issue where visits were not transmitting correctly to Sandata because of the alternate EVV/vendor and payer configuration. It took troubleshooting across multiple parties to resolve, but eCaring did not simply tell us to contact someone else and leave us on our own. Their team stayed engaged, helped communicate through the technical issues, corrected the necessary configuration, and ultimately helped us get the connection working. For a home care agency dealing with Medicaid, EVV, scheduling, and billing, support after implementation is extremely important. Problems are going to happen when several state and payer systems have to communicate with each other. What mattered to us was how eCaring responded when there was a problem, and they followed through until we reached a resolution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support and responsiveness have been the biggest positives for us. We ran into a complicated EVV integration issue involving Sandata and our state Medicaid setup, and the eCaring team stayed involved throughout the process. They communicated with us, helped identify where the connection issue was occurring, worked through the payer and aggregator setup, and continued following up until the issue was resolved. Having a team that actually understands home care operations, EVV, and Medicaid billing makes a huge difference. #### Cons The EVV integration process can be challenging when multiple systems are involved. In our situation, there was some back-and-forth between eCaring, Sandata, the state aggregator, and payer configuration before everything was connected correctly. At times it was difficult to determine exactly where the issue was occurring. I would like to see even more visibility into integration status and clearer troubleshooting steps when an EVV connection is not transmitting properly. --- ### eCaring Helps Our Home Care Agency Stay Organized and Connected - Overall rating: 5/5 - Reviewer: Toni W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As the owner of LA’s Direct Homecare of Ohio, I have had a very positive experience using eCaring. What I appreciate most is the added peace of mind it provides. Being able to track services and stay informed helps us ensure our clients receive dependable, high-quality care. The eCaring support team has also been responsive and helpful whenever we have questions. I would recommend eCaring to other home care agency owners who are looking for a reliable, user-friendly system to improve communication, accountability, and overall care management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software helps our agency stay organized, monitor caregiver visits, and keep important client information in one convenient place. It is easy for our caregivers and administrative staff to use, which makes managing daily operations much smoother. I have used other software, and it was very costly; this is very cost-friendly. #### Cons I have not had any bad experiences with eCaring, the software has been a life saver and helped me with billing issues I had previously. #### Reasons for switching to eCaring I had a horrible experience with ShiftCare, which caused the agency to lose money. My visits were not transmitting to the aggregator, which caused Major delays in billing. --- ### CEO/ Owner - Overall rating: 5/5 - Reviewer: Donna B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Users note that eCaring significantly simplifies day-to-day work — from scheduling to reporting — and helps improve efficiency compared with older systems #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Agencies appreciate how the scheduling tools help coordinate aides and clients more clearly — including knowing when caregivers clock in and out and how long they stay. #### Cons While not everyday, some staff note that during major bug fixes or new releases, there can be longer days sorting through issues. #### Reasons for choosing eCaring Because e caring bought out homecare IT that we were with prior. --- ### easy to use - Overall rating: 5/5 - Reviewer: Adriana l. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to use and good IT services. I always get a quick response and get my problem fixed right away... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The system is easy to work with. Verification is really good and captures the signatures without any issues... #### Cons LOCATION, SOME TIME IS NOT THE BEST, but the aide uses the telephony option in is amazing. We recommend the aide use it. #### Reasons for switching to eCaring EVV............................................... --- ### A Helpful and Organized Platform - Overall rating: 5/5 - Reviewer: Adriana L. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with eCaring has been very positive. The system is easy to use, well organized, and helps streamline daily tasks and documentation. It has improved efficiency and made managing work much simpler. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about eCaring was how easy it is to use. Everything is well organized and simple to navigate. #### Cons There isn't much to dislike. There may be a slight learning curve with new updates, but once you become familiarized, it's easy to navigate. Customer support has always been super helpful. --- ### Helpful Human and still improving - Overall rating: 5/5 - Reviewer: Jessica J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience with ecaring was positive and meaningful. I felt eCaring had a strong mission and a clear focus on improving care through better coordination and communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The way its blends technology with compassion. it was built with caregivers and patients in mind also helped communication and organization which made it easier for all aides. #### Cons It was a bit slow in the beginning causing overly complex for users who aren't very tech-savvy but has improved it often didn't let aides punch in and out at times of updates but has improved tremendously --- ### Helpful hints for the public - Overall rating: 5/5 - Reviewer: Krista S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. great experience with customer support they get back to us right away and work with us to fix any kinks we have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the Organization and the coordination for the aide and consumers. I like how it lets us know when and where the aide clocks in from. and how long they stay for! #### Cons The schedule changing on its own every few months is kind of nuts. Also the aides want to know when they show up to a consumers and they are not home or refuse service why there isn't a button to push miss visit or refused visit like the last system had so that we know they we went there when time to be paid. --- Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/home-care-it-profile/reviews/) ## eCaring Popular Comparisons [GEOH vs eCaring](https://www.softwareadvice.com/home-health/geoh-profile/vs/home-care-it/)[InMyTeam vs eCaring](https://www.softwareadvice.com/home-health/home-care-it-profile/vs/inmyteam/)[AxisCare vs eCaring](https://www.softwareadvice.com/home-health/axiscare-profile/vs/home-care-it/)[eRSP vs eCaring](https://www.softwareadvice.com/home-health/ersp-profile/vs/home-care-it/)[Alora Home Health vs eCaring](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/95330-home-care-it/)[CareSmartz360 vs eCaring](https://www.softwareadvice.com/home-health/caresmartz360-profile/vs/home-care-it/)[WellSky Personal Care vs eCaring](https://www.softwareadvice.com/home-health/clearcare-profile/vs/home-care-it/)[ShiftCare vs eCaring](https://www.softwareadvice.com/home-health/home-care-it-profile/vs/shiftcare/) ## Other Top Recommended Private Duty Care Software [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) **4.6** (93) Recently recommended **34** times [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (156) Recently recommended **33** times [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) **4.7** (729) Recently recommended **25** times [CareSmartz360](https://www.softwareadvice.com/home-health/caresmartz360-profile/) **4.8** (190) Recently recommended **16** times Stuck Between Options? 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