eCaring
About eCaring
eCaring Pricing
To discuss your needs and explore eCaring further, please book a demo or request a price quote.
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Home Health Software
Most Helpful Reviews for eCaring
1 - 10 of 10 Reviews
Nicole
Health, Wellness and Fitness, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Nice Team, Great Product
We have been using HCIT for years and it is a top notch product. Overall we like the ease of the product and the customer service. My reps and his team are available whenever we need them and we never have to wait for our questions to be answered. If we put a request in for an improvement to the system we are heard and we know that the request will happen whether it's immediate or in the near future. I would recommend HCIT to any Home Health Care agency. My reps and his team also keep up to date with state requirements and adjust their software to meet the changing needs/requirements that are set for Home Care Agencies.
PROSHCIT is user friendly. Most of our employees learned how to use HCIT in one day.
CONSChallenging to use HCIT on your phone--screen isn't easy to use b/c it doesn't fit and you need to scroll too much. When we change rates for employees or clients it changes the history so we can't rely on past data. We would prefer it to only affect new and go forward. If we run a report for the past it will populate with current rates. When we look at history of past aides on client for the purpose of restaffing we would prefer to only see current aides and not former or inactive as it shows too much data and can be confusing.
Vendor Response
Thank you for your review, Nicole. A phone-friendly version is in the works - stay tuned. Billing history is available in the Billing History Reports and payroll history is available in the Earnings History, viewable through the custom reports. Good suggestion about the past providers. That has been updated.
Replied May 2019
Justin
Hospital & Health Care, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Solid Product & Great Customer Service
At HouseWorks, we find HCIT's ease of use most appealing. Scheduling is made simple and our caregivers can easily use the HCIT EVV functionality, which makes our new hire onboarding that more streamlined and caregiver centric. We appreciate the texting capabilities and how you can customize system user permissions as well.
CONSAs with any system there are going to be a few features that need to be tuned over time. We enjoy the complexity of the custom report builder, but would love an Excel export feature. Whenever we come across issues, the HCIT Help Desk is very responsive and solutions-oriented.
Vendor Response
Justin, Thank-you for your kind review of eCaring - We are lucky to have you as a client and we're always happy to hear how our software has helped agencies succeed!
Replied September 2022
Jordan
Computer & Network Security, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
home care IT review slh
Overall I really loved my experience and would purchase this for years to come.
PROSI really loved Home Care IT because it was very inexpensive to use. Also got a free trial!
CONSI didn't like this software because it was very glitchy at first and the instructions weren't great.
Leah
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Home Care IT
Home Care IT is an incredible software that gives you the tools you need to succeed in the Home Care Industry. The team works hard to customize our needs as times change.
PROSI like everything about this software! Specifically, I enjoy the customization and ease of reporting. I am able to pull the data I need with no trouble at all. The fact that this is excel friendly is a plus! I also like the importing for payroll and billing.
CONSI don't have anything that I don't like about this software. The only thing I suggest is having an app for phones and location services for tracking.
robert
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
User friendly scheduling software for personal care, homemaker and home health aide services
Home Care IT allows our schedulers to be more efficient in filling new cases than competitors using other products. Thanks to working closely with users, Home Care IT ensures that our billing and payroll functions are fully coordinated with our scheduling, allowing prompt and accurate billing and payroll.
PROSCustomer service is extremely responsive, having added on many helpful new features over the years. Our schedulers find it significantly more easy to use than other scheduling software. Also, very reasonably priced.
CONSNothing comes to mind, it is superior to other products we have looked at and used.
Patti
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Home Care IT Review
I’ve had a great experience with HCIT. Rep is very supportive. If I need a special report, he walks you through it.
PROSUser friendly! The more information you put in it, the more you get out of it. Reports featured is amazing. The help desk with this company is there no matter what. No server down time. Best HC software out there.
CONSAbsolutely nothing! Once you learn it you can do amazing things. I’ve used a few HC software this is by far the best.
Art
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Software Review
I have a very postie overall experience. Since we adopt this system, we have not had any significant issues. The system is reliable and user-friendly.
PROSThe scheduling features allow office administrators to control and manage field employees effectively. The system has substantial payroll and billing features. It enables generating accurate billing documentation to many clients.
CONSThe reporting options sometimes could be confusing.
Jennifer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Home Care Platform of the Future
eCaring is a next generation software program for home care! While other systems limit the user experience, eCaring has thought of everything. From the drag and drop scheduling capabilities to the shift splitting with a click of a button, all aspects of the coordinator's role and function are efficient and done with ease. eCaring is much flashier than other systems I've used in the past, many of which are outdated. All customer service team members I've worked with are professional and responsive. The eCaring team takes pride in their product and it shows in the way they work with their customers and provide thorough support. I am so glad to have found this product and will use it for many years to come.
CONSThey really seem to have thought of everything. The only negative comment I have is that I'm disappointed I didn't find eCaring sooner!
Vendor Response
Hi Jennifer, Thank-you for your kind review. We are honored to have you as a customer and excited to hear how eCaring has helped your home care agency succeed!
Replied September 2022
Pat
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Great Software
The response time was very fast! Anything needed was immediately addressed. It's been a great experience.
PROSThis software is very user friendly. Does everything necessary to stay compliant. Schedules with ease, adding and creating new employees, clients etc. Company will customize to your needs.
CONSThere is nothing that I can think of, it's a great program.
Carolyn
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Home Care IT Review
Our experience with Home Care IT had been and continues to be above average
PROSIt’s ease of use and the fact that it met all contract requirements
CONSIf there were cons we raised them as a concern and they were quickly addressed and resolved