---
title: "icon"
description: "Reviews of Homecare Homebase. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Homecare Homebase is a good fit for you!"
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---

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Homecare Homebase Reviews

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# Homecare Homebase User Reviews

## Reviews Summary

## Overall Rating

2.8

* * *

## Ratings Breakdown

5

(12)

4

(9)

3

(8)

2

(4)

1

(20)

## Secondary Ratings

Ease-of-use

2.6

Customer Support

2.9

Value for money

2.9

Functionality

2.9

* * *

### Pros

"Maintaining database is great when it works correctly! If one person is not following SOP it makes it a nightmare."

"We knew with this change it would dilute the attention some since HCHB has a lot of customers but all and all they do an excellent job still giving us the attention we need to be successful on the product and the implementation team was top notch."

"It's greatly helped my team in so many ways!"

### Cons

"In both instances I went from a platform that was not amazing but was quite usable, to a platform that forced me to do every part of my job twice, and did nothing to help me along the way."

"For example, when adding clinicians to the clinical tab, you can only add one person at a time, this is so inefficient for my staff, when you need to add a whole 20-person care team that is a 20 minute task for one client."

"I worked with my IT administrator to get this report created and after 6 months it is still in process…why is this not more efficient to match the regulations and guidelines we have for knowing primary, secondary, and tertiary providers."

* * *

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Homecare Homebase Reviews, Pros and Cons - 2026 Software Advice