Homecare Homebase vs MatrixCare Home Health & Hospice

Homecare Homebase has 42 reviews and a rating of 2.71 / 5 stars vs MatrixCare Home Health & Hospice which has 260 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
2.71 / 5 (42)
4.19 / 5 (260)
Ease-of-Use
2.5 / 5
4 / 5
Value for Money
3 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3 / 5
4 / 5
Last Review Written
May 18, 2022
May 10, 2022
Pros/Cons
  • Pros

  • Provides many benefits with integration. Integrated with Worldview for document scanning and fax tracking.
  • HCHB has a multitude of integrations for supporting our nurses including integrations with patient data, physician office integration, payroll, and others.
  • Cons

  • Waiting around for office staff to change codes, add visits, process work que is extremely slow. Buddy codes are a mess for large organization.
  • Some of the stops require HCHB to intervene. While I at times understand I think it should be a the agencies discretion.
  • Pros

  • I also like that we can track our OASIS acceptance in the software.
  • The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also.
  • Cons

  • For iPad users - Inability to delete or error information entered by mistake (orders, medications, dx...).
  • The con of this software if the lack of reports that can be collected from the data provided in the system.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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