Hummingbird
About Hummingbird
Awards and Recognition
Hummingbird Pricing
Price is per ADC, billed monthly with one-time setup fee.
Starting price:
$3,500.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Hummingbird
1 - 5 of 27 Reviews
Jennifer
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Good customer support
Love the reports, the ease of use and the quick responses from customer service. Plus they custom Makes our forms for us!
CONSIt can be buggy at times. But they are great about fixing it quickly
Vendor Response
Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.
Replied July 2019
Patricia
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Best Electronic Medical Record
The billing process is faster and reliable when it comes to holding bills for different reasons
PROSThe software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations
CONSNot user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)
Reason for choosing Hummingbird
We have been with Mumms for several years and their support and software is awesome
Vendor Response
Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.
Replied July 2019
David
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed July 2019
Piece of Software
I think this software is garbage. It serves a purpose I suppose, another example is database corruption happened, this caused patients with multiple admissions to experience data spillage from one admit to another. I find at least two charts with this issue per day. This has been going on for over two weeks with no plan to fix the corruption on their end, only for the user to submit a ticket then it gets fixed.
PROSNot Much. - I suppose since I should leave something positive, I would have to say the separation of the Admin and Clinical into two separate programs. This does eliminate any possibility of someone with no need to look at clinical information from accessing it. It does come with its own set of headaches.
CONSThe horrible interface, the lack of basic input masks for dates, the above mentioned positive is also a negative, as they don't talk to each other very well. As an example if a patient is admitted on a Tuesday evening, I will not see the patient on my reports until Thursday morning. Oh yes the clinical side is tied to an old version of Firefox. and you cannot update Firefox or it will break the software.Can anyone see the inherent security risk in this. The admin sides uses Google Chrome and it manages the updates rather well
Vendor Response
David, we appreciate your feedback. Based on your review, it appears you are referencing your organization's use of the system during our early adoption phase. All of the items you referenced have long been corrected, and we hope your user experience is now excellent.
Replied March 2020
Ju Yeon
Health, Wellness and Fitness, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Good and supportive
When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.
PROSWe have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.
CONSPreviously, it wasn't a web based software. But now they are. I'm happy about it.
Vendor Response
Thank you so much for your review, Ju Yeon.
Replied March 2019
Trever
Health, Wellness and Fitness, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2019
Great EMR
It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.
PROSIts ease of use and navigation. Also easily tailored to fit our specific companies needs.
CONSUses older version of firefox and sometimes you have to reinstall multiple times.
Reason for choosing Hummingbird
Pricing and ease of navigation