Hummingbird Software

4.00 / 5 (26) FrontRunners

Our advisors have recommended this product 7 times in the last 30 days

About Hummingbird

Hummingbird is a web-based billing and clinical EMR for hospice and palliative care agencies. Its user-friendly design, workflow and smart automations save time and costs while staying compliant, reducing errors, and elevating quality patient care at the bedside. Designed for true interdisciplinary use, Hummingbird makes collaboration easy for the entire clinical team (nurses, aides, social workers, chaplains, bereavement coordinators, medical directors, nurse practitioners and volunteers).

Additional modules that can be added are custom drag-and-drop reporting with a built-in business intelligence database, e-prescribing, and automatic tracking of billing claims statuses (without logging into DDE) pulled directly into the AR. It interfaces dir...


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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

26 Reviews of Hummingbird

Average User Ratings

Overall

4.00 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(9)

9

3 stars

(4)

4

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 26 results

July 2019

Jennifer from Goodwin House hospice

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Good customer support

Pros

Love the reports, the ease of use and the quick responses from customer service. Plus they custom Makes our forms for us!

Cons

It can be buggy at times. But they are great about fixing it quickly

Response from mumms Software

Replied July 2019

Thank you Jennifer. We're very proud of our support team, and we're happy to hear that they're coming through for you.

July 2019

Patricia from Grace Hospice

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Best Electronic Medical Record

The billing process is faster and reliable when it comes to holding bills for different reasons

Pros

The software is geared more towards hospice than any other software I have reviewed. It is simple to use and very reliable when it comes to Federal and State Regulations

Cons

Not user friendly for a surveyor. Takes too much time when trying to print charts or go to a timeline that a surveyor requests. I have also had a few issues when visits didn't show up in the record or where patients didn't show up on the mobile side for employees to chart their visit(s)

Reasons for Choosing Hummingbird

We have been with Mumms for several years and their support and software is awesome

Response from mumms Software

Replied July 2019

Thank you Patricia. We're glad that you're satisfied with Hummingbird, and we also appreciate your input in ways that we can improve.

July 2019

Justine from Goodwin House Palliative Care & Hospice

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

July 2019

Intuitive and Thorough

We use it for our hospice and palliative care services. Overall its intuitive but there are things that could improve our user experience and improve the flow of our work.

Pros

This software is intuitive, and easy to use / user friendly in layout. I enjoy having an account rep who can advocate for our needs immediately. I like that the software is edit-able and we can customize as we go if needed.

Cons

There are glitches in some reporting, causing frustration and delay of tasks, errors. Too many questions on forms that are more or less not helpful, causing more work for clinicians. Mobile doesn't have access to attachments, or the function that HBC has to review other notes side by side w/current work. It doesn't work well with our PBM, in that they can't transfer clinical data (med profile) to the PBM.

Reasons for Choosing Hummingbird

Unknown, I wasn't involved.

Response from mumms Software

Replied March 2020

Thank you for your thoughtful and balanced review, Justine.

March 2019

Ju Yeon from CarePeople Home Health and Hospice

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Good and supportive

When our clinician has any issues with software, it's easy to contact them. They create a ticket and follow up with updates until it's solved. They also share the issues with the clinical manager, so the management team know what has been going on. They also have the account manager and check with provider periodically to make sure things are going okay. It has been great with Hummingbird.

Pros

We have used Hummingbird from the start-up. They have been very supportive. As you can imagine, I had so many questions to ask since I was in charge of setting up the hospice program in our agency. The Hummingbird team members, including the liaison, marketing assistant, and technicians, responded to me promptly and provided resources.

Cons

Previously, it wasn't a web based software. But now they are. I'm happy about it.

Response from mumms Software

Replied March 2019

Thank you so much for your review, Ju Yeon.

July 2019

Trever from Good Shepherd Hospice

Company Size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2019

Great EMR

It has been a positive experience up to this point. Look forward to all of the changes that are on the table for the future.

Pros

Its ease of use and navigation. Also easily tailored to fit our specific companies needs.

Cons

Uses older version of firefox and sometimes you have to reinstall multiple times.

Reasons for Choosing Hummingbird

Pricing and ease of navigation