--- title: "InMyTeam Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of InMyTeam. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if InMyTeam is a good fit for you!" source_url: "https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Home Health Care Software](https://www.softwareadvice.com/home-health/) / [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) / InMyTeam Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/home-health/inmyteam-profile/) Reviews [Alternatives](https://www.softwareadvice.com/home-health/inmyteam-profile/alternatives/) # InMyTeam User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 93 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 65 reviews (70%) - 4 stars: 22 reviews (24%) - 3 stars: 3 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (2%) ### Most mentioned pros - The platform supports patient care coordination, scheduling, documentation, and team management within the home health setting. While there are opportunities to improve usability and workflow simplicity, it provides practical tools that help clinicians and agencies manage patient care delivery effectively. - It supports continuity of care, interdisciplinary collaboration, and clinical oversight in home health operations. - I like In My Team because it is an easy-to-use system and it covers everything we need in home health care ### Most mentioned cons - One limitation is the lack of a.built in feature to track authorizations based on visits used. - Sometimes I can’t find answers to questions when searching on the support/documentation section and the chat doesn’t usually work when asking questions. - The only thing i dislike is the geo tagging, which i do understand the need for, i just feel trust in the employee whos using the app to be where they are supposed to be and with their patient should be under less scrutiny. ## InMyTeam customer reviews Showing reviews 1-25 of 93 (page 1). ### RN/Director - Overall rating: 4/5 - Reviewer: Jan W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been a very positive experience overall. We were frustrated at first but I think this is normal. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For the most part it is easy to navigate. I really like the AI feature and how it recommends additional diagnosis or anything that might be conflicting. #### Cons The information from the referral does not transmit over to the admission such as medications. I also would love for the start date for example in the OASIS Assessment to be removed so we don't have to remove it each time. I would also like to be able to customize the side buttons such as patient, settings etc. #### Reasons for choosing InMyTeam Best fit for our agency. I looked at what was best for a small agency, cost, and features. #### Reasons for switching to InMyTeam Stopped supporting this software as of April. --- ### Great System! - Overall rating: 5/5 - Reviewer: Antonette C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's good! I generally like the system, its a lot better than our last system and I think the company tries to constantly make changes to better the interface, which i appreciate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the options it has and streamlined look. I also like that theres constant updates to the system. I really like being able to search via phone number, its very helpful. #### Cons There are glitches in the system. I wish there was more tracking to see who did what - working on a team, sometimes we work quickly so being able to see who copied a shift, who canceled a shift, etc - that would be extremely helpful. also when sending staffing blasts, there are major issues there. it should geolocate them based on the aides location but also when I'm sending it out I select 15 miles and it brings up 30 miles out. then also, it shows the shifts the aides are on so we could select who can go but if a client is on hold or if the shift was canceled, it doesn't show that on there. so an aide that could potentially be available, it shows shes full and i would have to pull her up to see but when we're talking about 50+ caregivers, that is too much. #### Reasons for switching to InMyTeam user functionality, old interface and we needed more tracking options - something better overall. --- ### the easiest and most complete app - Overall rating: 5/5 - Reviewer: dianelis a. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. love that its always updating, visual attractive and easier to use, thanks to make our work enjoyable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros works fast, it's very useful so easy to use, many options to clock in and out, its looks clean and organized #### Cons the option to log out from the app it's just a question, for me it should look like a button even though its blue the question it doesn't looks like an option #### Reasons for switching to InMyTeam the other app was too complicated, imt it's easier to use --- ### Easy to Use - Overall rating: 4/5 - Reviewer: Kristine Joy B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Easy to remember where to go to. Easy to navigate. Easy to schedule as well. What you can improve under coordination plus is to have features like we can see the route when we try to assign multiple patients to 1 nurse. Same with google maps, point 1 to point 2 to point 3. By this, I can easily visualize where to start from the professionals' house and where to end. While doing this, you may show the mileage as well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros In My Team is user-friendly and updates features when asked to as long as they can. Supports are helpful and nice. #### Cons some bugs, especially in scheduling, keeps saying unauthorized visits but when I count based on plotted authorization, it's still within the authorized number of visits and within the dates, and support is not always reachable. Needs to call multiple times and sometimes routed to voicemail. Maybe it can be improved, like I am willing to wait on queu. Just not lead me to voicemail after a few ring. #### Reasons for switching to InMyTeam We find In My Time easier to use and it has features to monitor Authorization usage and it has a calendar thing for scheduling. Generally, easy to use and we have staffs that are not-so-tech-savvy. It's easier for them to use this app. --- ### A Reliable Tool for EVV - Overall rating: 5/5 - Reviewer: Caroline R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, InMyTeam has been a reliable solution for managing payroll and scheduling. It saves me a lot of time compared to manual methods, and it helps keep everything organized for compliance and payroll accuracy. It’s a good value for the money considering the features included, and once you get past the small learning curve, it works very smoothly. I would recommend it to other small to mid-sized businesses looking for an all-in-one workforce management system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros The platform is very user-friendly and makes it simple to manage payroll, scheduling, and employee information all in one place. I especially liked the clean layout and how easy it is to track hours and generate reports. Their customer support team is also responsive and helpful whenever I had a question. #### Cons Some of the advanced features (like custom reporting and integrations) could be a little more flexible, and it took a bit of time to understand all the billing options. Also, the mobile app could use a few improvements for smoother navigation, more denial codes #### Reasons for choosing InMyTeam I chose InMyTeam over Axxess, WellSky, and Tellus because it offers a simpler and more intuitive interface, better customer support, and smoother scheduling and payroll features. It felt more tailored to our daily operations and was easier to train staff on compared to the alternatives. #### Reasons for switching to InMyTeam I switched from HHAeXchange because InMyTeam is more user-friendly and offers better scheduling and payroll management in one place. It has a cleaner interface, makes it easier to manage staff information, and overall saves me time compared to the previous system. --- ### Supreme Home Health Review - Overall rating: 5/5 - Reviewer: Brianna A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoy that In My Team is easy to use and navigate. I absolutely love the chat feature. The response time is very prompt and each time the individual is able to help me with my concern. I also find the scheduling feature and patient chart feature to be easy to navigate and use. #### Cons I think there are some features I would like In My Team to have. For example I would like for my nurses to be able to see the patients plan of care on their end. However, overall there isn't anything I completely dislike about In My Team software. My employees also find it easy to use and navigate. #### Reasons for switching to InMyTeam In My Team advertised better features and easier use. --- ### Good software/company overall - Overall rating: 5/5 - Reviewer: Taylor S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, it has been good. We have worked closely with Valerie Muniz and she has been a huge help to us. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I appreciate their willingness to adjust things to customize and work with what is needed for our company. #### Cons Sometimes I can’t find answers to questions when searching on the support/documentation section and the chat doesn’t usually work when asking questions. #### Reasons for choosing InMyTeam Willingness to adapt and adjust with what would benefit our agency and help with our workload. #### Reasons for switching to InMyTeam Overly priced, unsupportive customer service, --- ### The good and bad - Overall rating: 4/5 - Reviewer: Vassilis M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Although for our none skilled field staff everything has been much easier, our administrative team is having issues in terms of documentation, accessing patient documentation. Our skilled staff also has had overall negative reviews about how things are functioning #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros How easy the evv is for our field staff. The flexibility on how the evv visits breakdown per discipline. #### Cons How authorizations and schedules interact and work with each other. Additionally the fact that none skilled services like hmk/pc/comp cannot be switched in position in terms of scheduling #### Reasons for choosing InMyTeam More progressive features and the promise of pushing needed updates quickly and timely #### Reasons for switching to InMyTeam For EVV features that Inmyteam had and Alora would take a while to implement #### Vendor response Vassilis, Thanks for your feedback, and I would love to talk to you to understand the struggles with the Documentation and Skill side. Please feel free to contact me. Thanks Replied February 2026 --- ### In My Team Review - Overall rating: 5/5 - Reviewer: Julious C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Has made our payroll and scheduling alot more automated and has increased our workflow exponentially. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really beginner friendly introduction as well as very helpful costumer service always there to help with any questions or inquiries that may emerge. #### Cons We’ve been using in my team for over a year and we have none at this time very content with the system . #### Reasons for switching to InMyTeam The automation that in my team provided help our company --- ### February update - Overall rating: 4/5 - Reviewer: Paula B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Other than a few glitches with the skilled patients, my experience is a positive one. I like the flow from referral to admission. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use- Workflow is organized. User friendly. Customer support-[sensitive content hidden] are very helpful. Always responsive to issues. #### Cons Glitches with skilled patients. Caused numerous delays in getting authorizations and transmitting oasis. #### Reasons for switching to InMyTeam High cost for few patients . We wanted to combine departments #### Vendor response Hi Paula, Thanks for your review. We are always trying our best. Cheers Replied February 2026 --- ### FRIENDLY USER PROGRAM - Overall rating: 5/5 - Reviewer: Elimar D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how user-friendly INMYTEAM is. Its intuitive design makes it easy for everyone to use, streamlining our workflow and improving productivity. Highly recommend for teams looking for efficient collaboration tools! #### Cons What we like least is the ongoing payment issues for services rendered. The lack of timely compensation has significantly impacted our operations #### Reasons for switching to InMyTeam We were told that INMYTEAM offers an all-in-one solution and that it would improve our agency's operations. However, we have not seen the promised benefits. The program still needs significant improvement to meet our needs. #### Vendor response Thanks, Elimar, for the Review. Unfortunately, the speed of the reimbursement is not always under our control. But nevertheless, I would love to know more about any suggestions. Please communicate with your rep or directly with me. Cheers Replied May 2025 --- ### First time user - Overall rating: 4/5 - Reviewer: Nicola S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Easy to navigate. Doesn't require much training. Can easily chart even if its a first time user #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User friendly software makes charting easy #### Cons App slows down sometimes, also freezes up when it needs updating #### Reasons for switching to InMyTeam Move to another company so its a different software #### Vendor response Thanks, Nicola, for your review and feedback. Our engineers have fixed the slowdown caused by a latency issue with our cloud infrastructure. The App Flies now :) Replied February 2025 --- ### Great Company - Overall rating: 5/5 - Reviewer: Terrene L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great staff who are attentive and helpful. It has helped us stay ready for anytime state could walk in with all our documentation. We had State come in and stated they would be here 3 days. But because everything was so easy for them to look at everything they were here for 1.5 days and were done. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In My Team app is very user friendly with great customer service support and is very affordable. It is also great for keeping your compliance up to date. #### Cons I don't think there is anything I would change. They are always quick to respond to any issues I have. --- ### A wonderful tool. - Overall rating: 5/5 - Reviewer: William K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I think the InMyTeam app is wonderful all the needed information for a patient is readily available and easy to access. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What i like most about InMyTeam is its ease of use. The ability to use an app instead of having to continuously fill out paperwork is a real blessing. #### Cons The only thing i dislike is the geo tagging, which i do understand the need for, i just feel trust in the employee whos using the app to be where they are supposed to be and with their patient should be under less scrutiny. --- ### Efficient and Reliable Team Management Tool - Overall rating: 5/5 - Reviewer: Beatriz C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with InMyTeam has been very positive. It has streamlined our operations, reduced errors in scheduling and billing, and made team communication much smoother. Even with minor limitations, the benefits far outweigh them. It’s a solid platform that truly supports day-to-day management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about InMyTeam is how easy it is to manage scheduling, payroll, and billing in one place. The platform is user-friendly, and the automation features save me a lot of time. Customer support is also responsive and helpful whenever I have questions. #### Cons Sometimes the system can feel a little slow when loading large amounts of data, and there is a bit of a learning curve at the beginning. It would also be nice to have more customization options for reports --- ### It's a good day to work with my team in In My Team! - Overall rating: 4/5 - Reviewer: Justine Mark Q. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Using In My Team is straightforward and informative, although it might have frequent logouts, I still like how they do it with the reports #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros What I like most is that the reports are comprehensive, easy to access, and user-friendly. Plus points to the programmers! #### Cons What I least like is that it logs out immediately, disrupting my work and causing frequent frustration. --- ### Excellent program - Overall rating: 5/5 - Reviewer: Mabelis G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Value for Money, Customer Support, Ease of Use, Scheduling and Payroll, Features, Billing and Scheduling and Information Management. #### Cons Nothing negative to comment. --- ### Best Application IN MY TEAM - Overall rating: 5/5 - Reviewer: Lorena A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall experience has been amazing IMT team is one of the best with customer service they respond quickly and try to help as much as possible. The application has been a breeze to use they have everything needed when it comes to getting updated reports. Keeping up with check in and check out from our caregivers. As well as having the QA dashboard available to easily verify visits and keep up with the plan of cares. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely love using In My Team because it makes my life so much easier. [sensitive content hidden] and [sensitive content hidden] are always top-notch and consistently answer any concerns or questions I have. Their prompt and efficient support ensures that everything runs smoothly, allowing me to focus on other important tasks. #### Cons I have nothing bad to say about In My Team each update the application gets easier to use for our caregivers as well as us the workers. #### Vendor response Thanks Lorena, Reviews like this one are the reason we always pay attention and work hard to make our software better and better. Cheers Replied May 2025 --- ### Dream & Faith home care agency - Overall rating: 4/5 - Reviewer: Darline M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I love in Myteam they always respond quickly to a call when I have problems #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love the setting and the platform it good to use for medical and non medical home care agency #### Cons I feel in the beginning not easy to use #### Vendor response Hi Darline, Thanks for your Review. We appreciate the transparency. Cheers. Replied May 2025 --- ### Lean documenting ptocess - Overall rating: 4/5 - Reviewer: Elizabeth C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Easy to access programs and understand overall. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s lean, it’s fast, it’s easy to work with. #### Cons I would prefer to have more patient info on his sheet (like his age) #### Vendor response Thanks, Elizabeth, for your review, and also thanks for the advice. We are working hard to improve all the Nursing forms. Replied May 2025 --- ### Uncertain - Overall rating: 2/5 - Reviewer: Finolia I. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Not good, the worst time since I have been working in the health care field. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Everything in one system, sounded easier and more efficient, but if billing is is not done, we’re have not gotten paid since using this program. I don’t care how good it is, if we don’t have money coming in to keep the business going. #### Cons Why go through a third party when you will have problems letter that takes so much time to solve. InMyTeam is easier to use than hhaexchange but it’s taken longer time to discover a problem then it we used hhaexchange. And we still have to go back to hhaexchange to resolve the problem. It just make no sense. #### Reasons for choosing InMyTeam I listen to my consultant, big mistake. It’s not her fault #### Vendor response InMyTeam prides itself on a completely integrated system of EVV, Scheduling and Billing backed up unlimited one on one support for our clients. It is designed to work seamlessly with aggregators such as HHAExchange, Tellus and others. We try very hard to work with new clients to resolve past billing issues, we can't always fix problems that didn't happen under our watch. Another wonderful aspect of InMyTeam is that we don't "lock" anyone into a long-term contract, what does that mean? It means that we can't take a single client for granted, every client is given the opportunity to flourish and grow, because we grow right along side them. InMyTeam is a family of staff, clients and professionals dedicated to our customers success. Replied June 2023 --- ### Friendly to manage - Overall rating: 4/5 - Reviewer: Susana B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Billing. Just a little bit hard to get the schedules done properly. #### Cons Reports. They are not easy to manage. The reports in Excel doesn't give us the chance to manipulate them. #### Reasons for switching to InMyTeam To avoid billing thru HHA Exchange #### Vendor response Hi Susana, Thanks for your review; we recently updated the Excel exports to have columns set as money. that way, you can now do calculations over them. Replied August 2023 --- ### Very Easy to Use - Overall rating: 5/5 - Reviewer: Ana A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been very easy and reassuring that we will get the Support when we need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Training is excellent! So easy to follow and Customer Service is also excellent. I get a call back right away if I have a question, unlike other softwares I've used before. #### Cons There are some features that I would like to see that are not available, but Customer service has generated a Ticket to see what can be done. #### Reasons for choosing InMyTeam Because of your personnel!! #### Reasons for switching to InMyTeam HHA Exchange's Customer Service & Tech support is not good in following up requests for help! I just get sent to the Training modules, which I dislike because I like to go through the problems one on one with Tech support. #### Vendor response Helpful review, Ana. Thanks Replied May 2025 --- ### Awesome System - Overall rating: 5/5 - Reviewer: Ailyn G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The staff, very easy to speak to. Always available #### Cons no complains. App very friendly use. My staff understands it to perfection #### Vendor response Thanks, Aylin, useful review. Cheers Replied May 2025 --- ### IMT Review - Overall rating: 4/5 - Reviewer: sarah f. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The calendars are really easy to look at, it is also easy to see if a visit has an in issue in the calendar its very convenient. The IMT staff is always easy to communicate with, and if you have a problem, they help you out quickly. #### Cons I just think some sections of the site can be more organized. #### Vendor response Hi Sarah, we would love to have your feedback. Please communicate back to me, and I will listen. :) Replied February 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/?page=2) --- InMyTeam Reviews, Pros and Cons - 2026 Software Advice