iStaffRota

RATING:

4.9

(7)
Overview

About iStaffRota

iStaffRota is a cloud-based home health care management solution, which helps domiciliary care agencies of all sizes manage workers and create care plans and schedules on a centralized platform. Features include timesheets, invoice processing, payroll, employee profile creation, mileage computation and push notifications. The application enables managers to automate rosters and set up shifts according to staff's availability. Clients can use personal portals to view caretaker's schedule and reports of visits and provide feedback. iStaffRota lets staff members clock-in/out, receive work details and notifications when a job is available in real-time. It also allows users to record and maintain care assessments and visit notes and submit incident reports to superviso...

iStaffRota Pricing

iStaffRota offers a trial if required. - Our pricing is usage based, on the basis of PAYG (pay as you grow). - A one-off fee may be required for cover cost of on boarding and training, depending on organisation size.

Starting price: 

£60.00 per month

Free trial: 

Available

Free version: 

Not Available

Useful and functional dashboards
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iStaffRota Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for iStaffRota

7 Reviews

Kwesi

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

GREAT SYSTEM

It is a one-stop-shop for us

PROS

We receive great customer service from the service, the system is easy of use, very affordable, Families of service users have access and real-time visit notes and medication reports. we are able to use it for complex scheduling of shifts. A truly bespoke system that serves our purpose. We receive quick response to queries from the team.

CONS

None yet, looking forward to the possibility of linking with other systems. Maybe its available but we haven't had the need for it yet.

Reasons for switching to iStaffRota

It was not a flexible system that met the needs of the company.

Vendor Response

Thank you for your kind recognition of our hard work. here to serve

Replied September 2020

Faith

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent

Schedulling, payroll invoices. analytics, client roster

PROS

This system has made m life easy, i have time to my self as it does all the administration and finance tasks

CONS

most of the things that i needed were tailor made for me and additional functions are developed on request so what i did not like was rectified

Reason for choosing iStaffRota

It was affordable and the mobile app came with he package

Patrick

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2020

We needed a software like this

PROS

I really like the end to end process included in this software. I can set up a hundred shifts in advance then the software will help me to track: Bookings, No Shows, cancellation... This software also helps me to generate timesheets and clients' invoices in one click. The process to invoice my clients and pay my employees takes me 1h instead of 1 week like before.

CONS

For this software to be perfect, it is necessary to improve certain already existing functionalities.

Vendor Response

Thank you very much for this useful feedback, our sole aim is to continuously improve our customer experience. We have updated the system with new functionality. happy to provide a demo/training at our next review meeting.

Replied June 2020

Yvette

Hospital & Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

Excellent service

very good

PROS

Easy to use and to understand, can be adjusted to our needs

CONS

More option could be added on the software for the rota purpose

Reason for choosing iStaffRota

We had a few trial for free, we find it easy to use

Reasons for switching to iStaffRota

I was not happy with the above software

Vendor Response

Thanks for you kind words. We always do our best to serve our customers. We now have the functionality to compute daily and weekly rates on a free upgrade, these might help you with further automation.

Replied June 2020

Victoria

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great app for care management

We now have plenty of time to do other things, we don't forget to enter information as everything is ready in the system.

PROS

Care management side, risk assessments. All these are intensely covered.

CONS

we like everything so far. No concerns at the moment.

Reason for choosing iStaffRota

Great support, saves time, everything needed in one place

Reasons for switching to iStaffRota

Could not use it for the whole year. Limited support and could not get time to fully implement as everything was left to you.

Barbara

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Excellent product

Excellent experience

PROS

The support from the team is excellent. I like the soft ware because it’s user friendly, very effective and reliable.

CONS

Learning a new system and getting staff trained to use the system.

Reason for choosing iStaffRota

Recommendation from a friend

Andrew

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Very impressed with the IStaff Rota Electronic Care Management System

Very impressed overall.

PROS

Ease of use and affordability. Our staff also find it very easy to use.

CONS

I am relatively new and still exploring, so far all ok.

7 Reviews