McKesson Homecare software


McKesson Homecare and McKesson Hospice offers a suite of integrated applications designed specifically for the various settings of the home health and hospice sector. The suite is best suited for hospice and homecare organizations with more than 50 patients and is available for both web-based or on-premise deployment.

An all-encompassing package, McKesson Homecare covers both the clinical and financial end of a practice's operations and helps automate tasks. The solution offers a stand-alone point of care and billing, as well as scheduling, accounting, and human resources within one integrated platform.

McKesson’s suite also includes applications pertinent to the home health field, such as electronic referral and signature, patient education materials and a database of drug interactions.

Supported Operating System(s):
Web browser (OS agnostic)

22 Reviews of McKesson Homecare

Showing 1 - 20 of 22

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  • shelly from Acute Nursing Care Llc

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    June 2018

    Wonderful product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They are terrific and wonderful people to work with!

    Pros

    The customer support is wonderful and the implementation team was helpful not only in using the software but making sure we had processes in place.

    Cons

    Little costly but well worth it. It does take some getting used to but once you get it the software is a breeze

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Debbie from Barnes & Williams Drug Cente

    May 2018

    office mamager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Mckesson is our wholesaler for 2 location. Product information is easy to find with a few key words

    Cons

    In searching for product information some of the description abbreviations are a little confusing. overall our relationship with mckesson is good

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anae from Publix

    Number of employees: 51-200 employees

    March 2018

    This software is very easy to use. It is a a little bland as far as the cosmetic part of it goes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Understood the heath care and insurance a lot better

    Pros

    I like that it easily organizes everything in tabs. Sometimes it can be glitchy but most of the time it works well

    Cons

    That it does glitch a lot and things get caught up in the system. Also, its not pleasing the the eye very bland

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Eric from CHANS Home Health & Hospice

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    July 2017

    Reviewed as part of due diligence for home health & hospice referral

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Did not make our final 3 selection but overall did have some decent functionality.

    Pros

    Overall had good functionality and could interface with the McKesson supply side of their business which we are using.

    Cons

    Did not have intuitive features related to compliance to make things easier for clinicians from what we observed. Requires syncing and was not cloud based which is something we are hoping to move towards.

  • Rafik from AGTA Home Health Care

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    June 2017

    Good, retrieve necessary data in a timely manner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Still in the initial phase, still needs a lot of enhancements

    Pros

    User friendly, easy to access and you will be able to manage your own account, multi selection and can print multiple invoices with one click

    Cons

    Sometimes no accurate invoices, delay in issuing, search still results in errors, not reliable, no hints if invoices are revised, you need to discover them by yourself by matching credits with double invoices

  • shelly from Acute Nursing Care Llc

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    April 2017

    Not user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a software for a bigger company.

    Pros

    it is comprehensive and can be adapted to what you need. Lots of reports and some items easily tracked.

    Cons

    very costly and requires extensive training. Not user friendly. Extensive set up. Not a good fit for a smaller agency.

  • Chris from Northwest Kidney Centers

    April 2017

    My McKesson Reveiw

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It provided visibility where it wasn't present before allowing us to see product, prickling, comparable items etc.

    Review Source: Capterra
  • Clay from Western Summit Rehabilitation

    Specialty: Home Health Care

    Number of employees: 11-50 employees

    November 2016

    Its hard to covey how much I dislike this product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I kind of hate McKesson. Not gonna lie. The price is high. The training time is ridiculous. This software is stuck in 2005, when you had to spend a week in training, get a laptop and then ride-along with someone else for more training. Who does that anymore?

    Pros

    This is powerful software that only a CFO's and CTO's would love.

    Cons

    Using this software is as impractical as it comes.

  • Carol from PHC CHMG Solutions

    Specialty: Home Health Care

    Number of employees: 51-200 employees

    November 2016

    6 years on board

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    McKesson Homecare has made dramatic changes in the past year and 1/2 and has met or exceeded our expectation with the upgrades and enhancements. We rely on McKesson Homecare to assure Regulatory Compliance for our certified agencies. They are truly advancing in their programs and we are looking forward to future enhancements.

    Pros

    Excellent billing system

    Cons

    We wish it was a little more intuitive but its getting there.

  • Hannan from WellStar

    Specialty: Home Health Care

    Number of employees: 201-500 employees

    October 2016

    McKesson Home ease of Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've worked with McKesson products since the early introduction of EMR in the State of Georgia as far back as the mid 90's. The product has become more user friendly with all subjects for patient assessments easy to see and are not hidden in pockets or folders.

    Pros

    For experienced EMR users, this software is very easy going on basic EMR users.

    Cons

    It moves from one screen to the next too fast. The user May have to go slower if not too used to EMRs

  • Carla from Hospice of Siouxland

    Specialty: Hospice Care

    September 2016

    Honeymoon is Over!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Some great features to the product like the automatic creation of plan of care from the assessment, entering of medications is a breeze even for sliding scale and titrated dosing, carrying notes forward to IDG summary. Dashboard is a good addition but could be better if customizable. Ability to work with a tablet device is nice but has some glitches.

    Cons

    Have encountered multiple glitches immediately in the training: "known" issues that have not been resolved or are "on a work list". We keep getting kicked out of the program and freezing up. Areas that the program has fields created for home care but are not applicable to hospice and cannot be altered. the scheduling piece is very complicated and requires an in office scheduling manager. Family members/ caregivers have to be entered multiple times if they have multiple rolls (emergency contact, primary caregiver, spouse, DPOA etc), silly things like this which slow the clinician down. Highly irritating inconveniences such as clinicians cannot view their time and mileage as soon as they sync during the day...so they have to login to the other side of the program and run a report to keep track of their hours for the week. The trainer recommended they keep an additional log on the side...what a pain!! If we had known about all these issues, we would not have committed to this program.

  • Dianne from Covenant Home Health

    Specialty: Home Health Care

    September 2016

    McKesson Horizon Homecare Application

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Regulatory Requirements and Updates are always incorporated within the the software documentation so that they are followed

    Cons

    There are many worklist items in this application. After upgrades now all updates work as they are designed so we have to create work arounds to get the desired result.

  • Kama from Peace Health

    Specialty: Home Health Care

    July 2016

    Silo Documentation

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Able to see others' documentation after transfers are completed. Coordination of care notes can be sent to each other.

    Cons

    Documentation from one part of McKesson to another doesn't 'communicate.' It you denote that a patient is admitted with a date, you have to enter that same information in multiple places (this is only one of many examples); no usable care planning functions (VNA ones are too cumbersome and repetitive). Too many workarounds for regulatory requirements. The program should make documentation easier, not harder to provide care.
    Reports are difficult to obtain with necessary data; crystal reports require special training and more dollars. Every add on is a dollar add on

  • Carol from FSL Programs

    Specialty: Home Health Care

    July 2016

    12 years experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer service is second to none. One call and support will often resolve any issues.

    Cons

    The product is not user friendly. Many steps could be eliminated. You have to be an accountant to understand some of the reports. Reports are not easy to learn how to use. Requires intense training to become an efficient user. It does not include a patient ledger. It is very expensive to have custom reports prepared specific to your facilities needs. Errors are difficult to correct and require several steps. You have to have at least 1 super user on staff to answer questions. Working with this software can be very tedious and frustrating.

  • James from Henry Ford Hospice

    Specialty: Hospice Care

    September 2015

    Implemented in 2006 and utilize today and into the future

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Support is responsive and knowledgeable. Product development is engaged with its customers to develop enhancements to improve business processes and maintain regulatory compliance.

    Cons

    Current ability for interfacing with other systems without utilizing specialty services. There are several initiatives currently underway, to enable customers to interface with other EMR systems as part of the core product.

  • Sam from Horizon Home Care & Hospice, Inc

    Specialty: Home Health Care

    August 2015

    Been using and maintaining it for 9 years.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Product works. Vendor is very easy to work with. Sales rep is one of the best I've ever worked with.

    Cons

    Product is a bit "clunky", doesn't resize or translate to different screen sizes. Tech support can sometimes be sub-par. Some updates seem to be tested poorly.

  • Renee from Chesapeake Potomac Home Health Agency

    Specialty: Home Health Care

    August 2015

    McKesson user for almost two years. Love what it is done for us.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I do not feel like McKesson is a software vendor, I feel like McKesson is a partner. This is one of the reasons we chose Clinical Management. I can choose to participate in projects to continuously improve the product. The McKesson team listens to my concerns and considers suggestions in the development of new functionality or improving an existing one. You can't beat the support.

    Cons

    Some of the back-office functionality has room to improve efficiency and effectiveness. I would like to see more effort in this area in the future.

  • Melanie from Cherokee Home Health

    Specialty: Home Health Care

    August 2015

    McKesson for Home Care EMR, No WAY!! Way!! Check it out!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like several things about McKesson. I really like the fact that they keep their customers up to date. For example, CMS regulations are loaded immediately to connection customers.
    I really enjoy being a connection customer as we receive excellent Support and updates immediately.
    Most everyone I have had contact with, which is a lot, has been very helpful and informative.
    They treat each agency with respect.

    Cons

    The Data Collisions that occur with the new Clinical Management software.

  • Susan from Conemaugh Home Health

    Specialty: Home Health Care

    August 2015

    A great software program with an excellent support team

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    McKesson keeps abreast of the regulatory changes and remains ahead of the curve in keeping the software updated to meet the requirements and changes. McKesson issues ample training media (documents, webinars) prior to updates to help us prepare and learn the functionality. McKesson Support is very helpful...prompt response, knowledgeable staff. Account executives are committed to keeping communication open and encouraging and facilitating our full use of the product.

    Cons

    Challenging to integrate with other software programs.

  • Mary from 3HC

    Specialty: Home Health Care

    August 2015

    Regional Home Health and Hospice Agency with 10+ years with McKesson

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The responsiveness of the McKesson team back to our agency

    Cons

    The documentation steps for the clinical staff. We hear from our clinical staff how much doumentation is required and the time it takes

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