# NDoc Software Reviews, Demo & Pricing - 2026 > Review of NDoc Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/home-health/ndoc-profile --- [Home](https://www.softwareadvice.com/) / [Home Health Care Software](https://www.softwareadvice.com/home-health/) / NDoc Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/home-health/ndoc-profile/reviews/) # NDoc 2026: Benefits, Features & Pricing Wondering if NDoc is right for your organization? Our Home Health Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview NDoc 4.1 [(19)](https://www.softwareadvice.com/home-health/ndoc-profile/reviews/) Pricing Pricing available upon request ### About NDoc We recommend NDoc by Thornberry to growing homecare and hospice agencies seeking software that will help them effectively manage all of their business needs. NDoc is a leading software solution that provides fully integrated functionality; from clinical point of care to scheduling, billing, financial management, and more, NDoc gives each agency complete visibility into every aspect of the business, leading to improved quality of care and a more profitable bottom line. By automating many of your daily tasks, NDoc helps you and your team move more quickly and accurately through the traditionally complex homecare and hospice scheduling, billing, and clinical procedures. The software can be customized to your agency's unique workflow and policies, while also ensuring that you remain compliant with the latest reimbursement and patient care regulations. There are a number of features available that make this an option homecare and hospice agencies should review. The software itself was designed to be extremely user-friendly, with a native workflow that was built around homecare and hospice practices. NDoc also offers the unique Connected Care platform, which is an award-winnin... g application that allows for the rapid exchange of information. This platform seamlessly connects physicians, hospitals, labs, referral networks, and more. NDoc is best suited to larger homecare and hospice agencies with fifteen or more users. We recommend this software to any agency looking to increase their productivity and cash flow, as well as patient care. Wondering if NDoc is right for your organization? Our Home Health Care Software selection experts can help you in 15 minutes or less. ## NDoc User Interface ## Popular NDoc Alternatives Main Product NDoc 4.1 [(19)](https://www.softwareadvice.com/home-health/ndoc-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 4.0Value for money - 4.50Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(92)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.59Value for money - 4.59Customer support - 4.52Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [AlayaCare](https://www.softwareadvice.com/medical/alayacare-profile/) 4.1 [(188)](https://www.softwareadvice.com/medical/alayacare-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 3.91Value for money - 4.10Customer support - 3.90Functionality Pricing Starting at $1000.00 per month Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(151)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.49Ease of use - 4.40Value for money - 4.59Customer support - 4.32Functionality Pricing Starting at $295.00 per month Get Price Alternative Product [eRSP](https://www.softwareadvice.com/home-health/ersp-profile/) 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 3.99Customer support - 4.18Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [GEOH](https://www.softwareadvice.com/home-health/geoh-profile/) 4.9 [(156)](https://www.softwareadvice.com/home-health/geoh-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.80Value for money - 4.88Customer support - 4.87Functionality Pricing Starting at $13.00 per month Get Price ## NDoc Pricing and Plans Starting price: $3,150.00 Free Trial Free Version Basic $3,150.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NDoc Features - Popular features found in Home Health Care Billing & Invoicing Calendar Management Care Plan Management Claims Management Compliance Management Electronic Signature Mobile Access Patient Records Management Payroll Management Reporting & Statistics Task Management Time Tracking by Client - More features of NDoc API Assessment Management EMR/EHR Scheduling ## NDoc User Reviews Overall Rating 4.1 Ratings Breakdown 5 37% 4 37% 3 26% 2 0% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.0 Customer support 4.5 Functionality 3.8 KG Kassandra G. Verified reviewer Hospital & Health Care 201-500 employees Used weekly for less than 12 months Review source Reviewed March 2019 RN 5 Overall it will take a bit of time to learn to navigate this program, but once you do you will like the program Ratings Breakdown 5 Ease of use 5 Functionality Pros: I like how previous assessments are carried forward and if your new assessment is not in line with the past one it will alert you (like if a wound is charted at a different stage). I like if a wound heals you can easily go back and open it if comes back. I like that the careplan is carried forward each assessment. I like the ease of the medication section. I like the way you can restart a d/c'd medication and not have to enter everything from scratch. I like that any patient alerts/notifications are at the start of every assessment Cons: Some of the alerts cam be a bit much especially formal user that is on top of things, I can see how this would be beneficial overall though for helping to stay in compliance. The training videos are a tad bit boring. Much better to get the training in person. Read More TS Todd S. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for more than 2 years Review source Reviewed March 2020 Smaller company that provides great service 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Software has been around for a while and has been updated to be web-accessible. The best feature is the people at Thornberry. The service has always been responsive and personal. They can't make all the changes we want but have gone out of their way to change what they can at our request. Cons: There are still some will require too many clicks to reach or some areas where the same data doesn't carry over, but that is a smaller issue than it once seemed to be. Maintenance of some tables require changes to be made one at a time instead of making bulk changes / uploading. Reasons for choosing NDoc Procura was being sold again and that was a problem we had with HealthWyse and did not want to go through a messy implementation. NDOC was a great implementation. Reasons for switching to NDoc Support issues and inability to bill. Read More DB Dawn B. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed March 2020 Ndoc for home Health 3 I fill the overall transition to NDOC was very rough. I feel we were not prepared to make the transition. I feel there should be more planning and figuring out where we will document things prior to rolling this out. Our staff really struggled with this and I feel it was the lack of being prepared that led to this. Staff frustration was very high at times and I feel that with proper training adn planning alot of this could have been alleviated. Ratings Breakdown 2 Ease of use 5 Customer support 2 Functionality Pros: Writing lab orders is very easy especially for those labs that are recurrent, for example protimes. Wound orders are the same way, I like the way it numbers the wounds and you can put the treatment with the wounds. I like when you have an issue with the software adn you put in a ticket they respond quickly to help resolve the issue. Cons: I don't like how the careplan is so vague and it is really hard to tell what you need to be instructing on at times. I don't like when you document on the current status when there is a problem or s/s it will automatically create a care plan. I wish it gave you a choice to make this a problem, We don't have primary nursing so we have found when nurses are putting in visit notes off line adn someone else is in the chart on line the visit notes get lost/erased so there is an integration problem, I wish you could send and receive patients by there name and not number. I don't like the whole snyc, receive and send function works. Our staff struggle with writing and modifying service frequencies and I wish this was a little smoother. It would be nice if the prn visit had a spot for date and reason for prn visit as our staff are frequently forgetting to put this in the order and the insurance company wants this information. You can't correct this after it goes through nightly processing without creating a new order. It would be nice if you could go back and fix incorrect orders but this system does not allow you to. I don't like how the RN doing the recert visit does not create the POC. Reasons for choosing NDoc We felt the program was easier to use then some of the others. Reasons for switching to NDoc Carefacts was not making improvements to their program anymore and there was too many work arounds. Read More DM David M. Verified reviewer Hospital & Health Care 201-500 employees Used daily for more than 2 years Review source Reviewed March 2020 Solid System with Fantastic Support 5 We have been a user of NDoc for 8+ years. The product has performed very well and the product support is fantastic. Most importantly the staff at Thornberry is accessible and they have a keen interest in their customers success. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: NDoc has many features that cover a lot of ground in the home health world. We have a lot of disparate markets with different rules and we haven't found anything that we couldn't handle with NDoc. I love Thornberry's support in my companies direction to interface directly with NDoc to allow me to build additional functionality - this is very rare in todays software environment. The level of support is incredible (not just product support). From the Leadership, Clinical, Support and Developers, they are interested in your success and super helpful at an individual issue level. Cons: The user interface is a little dated looking and the product isn't adapted yet to direct connecting remote users via a browser. There are effective workarounds and it is in Thornberry's product roadmap. Reasons for choosing NDoc Thornberry took the time to understand both our current market and workflow and our aspirational future. They supported our desire to have read-only interfaces into NDoc so we could build additional automated workflow. Thornberry was to only company who supported this and over 8 years their commitment has never waivered. Read More RM Ryan M. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed March 2020 Software is decent, but system has some bugs in it 4 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: Once you get to know the system it seems user friendly. We are able to run lots of reports - they give good information (as long as you make sure your filter settings are set correctly.) Response from their help desk is usually quick. Billing module seems pretty straight forward. Cons: Syncing offline laptops to the server and vice versa needs revamped. Company says they are working on it. Currently though, sometimes some of our charting or visit notes get lost.. Entering a patients service frequency and scheduling out the visits for that frequency are under two separate spots. Combing these to be able to work on them at the same time would be a huge benefit. Cannot print more than one patients med list off at one time. - Med lists do not print alphabetically (meds do print alphabetically on the 485 only). Sending/ receiving orders has some bugs int he system - has gotten better over time. Clinical charting logic is sometimes too "smart" and you are limited to what can be turned off and on - for the logic part. Offline staff can only see patients that are assigned to the for the day. Have to sync multiple times for them to show a list of all patients the company has. Software only currently has the ability to list 4 physicians for each client. Cannot work on multiple patients at the same time. Read More AK Amanda K. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed March 2020 Primary nursing product 3 I would say that overall NDOC is an OK system. I definitely do not feet that this is the ease of use system we thought we were getting when we signed up for this service. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: I do like the calendar function in scheduling visits for staff, writing medication orders is simple and having items move to the Plan of care without significant time spent is nice. I feel that the support staff are responsive to our needs however are not always as helpful as we would like. Cons: Although I like the ease of moving visits on the calendar, there are functions like the bulk editing that do not appear to function properly. Unfortunately if a staff member is using an off line product and they make changes to the notes on visit directives, this will in turn remove all other notes that were placed on this visit which causes items to be missed. I have struggled with the fact that there are many items in this software product that do not seem to have a logical reasoning for functioning as they do or that they do not appear to work at all. The analytical section I could see as being beneficial but is not user friendly, and the same goes for the reporting system. This system is very much intended to be used by agencies doing primary nursing and with a small staff this is not possible and therefore has increased our struggles. We have had to make work arounds for our HCA staff as the software does not meet our regulations in our state. I definitely have seen staff dissatisfaction as they feel that their documentation is not as good as needed at times. Staff have the capability to hit the required button and only document to this information which in turn can leave out a lot of important information. Many staff feel compelled to complete the check box type charting and still write out an extensive paragraph to ensure documentation is well completed which then leads to increased documentation time. Reasons for choosing NDoc we thought it was going to meet our needs. Reasons for switching to NDoc this company was not up to date with regulations and did not appear to be making changes to be compliant. Read More MH Matthew H. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2021 Customer service is first class! 3 This agency has used Ndoc for over 10+ years now; our experience is just like many other agencies and their respective EMR's....There are great operational and clinical aspects to the system, but also some challenging parts. Do your research and find out what features will work best for your agency and clinical staff. The customer service is absolutely the best I've seen with my experience with 4 other EMR's. Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The customer service is absolutely the best I've seen in my experience with 4 other EMR's; the team at Thornberry/Ndoc is first class. They are responsive and the process for submitting a help desk ticket is straight forward. There's an abundance of clinical information throughout the system and they are open to suggestions on system improvements. Clinicians have found it a little challenging to get started, but after they get comfortable with it they state it's overall easy to use. Cons: The billing functionality is the most difficult aspect of the system. The issues are very granular in nature and often require multiple steps to resolve. The help guide on resolving these issues is difficult to understand. Sometimes data doesn't flow from clinical to billing and there's no rhyme or reason why. There have been some issues with the past few releases which required patches to be applied over the weekend. The team at Ndoc is very proficient with the systems and can explain it, but it's often after conversation back and forth. I know they're planning on deploying a new system this year, but the current model leaves a lot to be desired. Integration with other systems or referral information/file types isn't always available either. Read More CJ Christina J. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed March 2020 Charting is easy. But synching is horrible 4 Overall the software is good. But, the disconnect between the live system and the field devices, and the bugs that have "cleared" data have created a lack of trust. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Easy to ready patient summary with access to many of the core elements of the patients' care history. Cons: Synching. The synching process is ridiculously complex and creates overwork and confusion for field staff. We are still having problems with some of the disconnects in the system. Data that goes nowhere. For example, the facility table, does not actually connect to the patient, so you have to enter in addresses, fax numbers and phone numbers multiple times, creating opportunities for errors. That is one example of many. Reasons for choosing NDoc Easy to navigate, easy to see patient and the key elements needed to provide care Reasons for switching to NDoc lack of ability to "see" the patient easily. Far too complex and difficult to use. Read More BW Bob W. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed March 2020 My thoughts 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Speaking from the IT side of a Home Health company, my favorite part about NDoc is the ability to contact somebody within Thornberry in a timely manner. The response time for any questions or concerns are always within the same day. If they are unable to answer the question or concern that same day, they at least reach out to let me know what they are doing to resolve the issue and when I can expect to have a reply. Cons: One thing that I would like to see become a possibility with NDoc is to be able to upload editable documents to use with each patient. This would limit the use of paper and then scanning the paper to the library within NDoc Read More MH Melissa H. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed March 2020 Referral Coordination 4 Staff is very helpful when I have questions or problems submitting to CMS. They troubleshoot and help me fix what I have started. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Start to finish implementing an admission runs smoothly. Each screen requires the specifics to enter and move on to the next area needed. The information required matches regulations CMS requires. Format uses common sense with needed information. Cons: When patient is evaluated and decide they are not ready for admission, we put SNA for seen not admitted, if they change their mind the very next day, we must enter it all in again. We are unable to modify and admit with the same chart. Reasons for switching to NDoc Company decision Read More Showing 1 - 10 of 19 Reviews [See All Reviews](https://www.softwareadvice.com/home-health/ndoc-profile/reviews/) ## Other Top Recommended Home Health Care Software [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) **4.6** (92) Recently recommended **33** times [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (151) Recently recommended **32** times [myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/) **4.1** (141) Recently recommended **25** times [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) **4.7** (729) Recently recommended **21** times Stuck Between Options? Our experts can help you compare NDoc with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice